Good entry level and flexible company - Territory Sales Representative Softchoice Employee Review

4.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

-Lot of exposure to different partners/brands so its good for networking -Exposure to both Canadian and US markets, and they are strong in both -Softchoice "university" and learning material is good, although could be better in terms of updating information -Flexible WFH policy. Good medical benefits, allowances for cellphone. -I joined in 2019, the culture is great, but the pandemic has kind of taken that away -All in all great for entry levels and even intermediates, room to grow and other roles to explore -Supportive management (In some cases) -Great work/life balance

Cons

-Can get unlucky with territory/accounts -Tier-based salary compensation which is seems fair, but very little room to negotiate compensation or increase. Also, it depends on performance, so many times people get "lucky" with developed territories where there is more exposure and business ready to go -Not in market standards based on the pay -You get paid a % of sales in CAD (if you are in Canada) even if you sell in USD -The quota grows quickly and the system they use for calculating this is unfair, your quota has to grow around 15% YoY but the businesses that happen in your first year, may not happen the next year, but they still consider that as your base quota to apply a % increase for next years quota.

Explore other reviews about Softchoice

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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