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      Sun Life

      Engaged Employer

      Sun Life reviews

      Mixed Feelings - Anonymous employee Sun Life Employee Review

      2.0
      Apr 1, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Field offices are work from home -Friendly co-workers -Organized HR Department -Good benefits and vacation time

      Cons

      -Disorganized and constantly changing service model -Too many internal computer systems resulting in time consuming, frustrating issue resolution for clients -Micromanagers -Layoffs galore, employment is unstable

      Explore other reviews about Sun Life

      5.0
      Apr 3, 2026
      Copy and print associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great work environment,

      Cons

      sometime layoffs, direct manger could know his people better

      1
      2.0
      May 30, 2026
      Absence member support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Holidays off, okay pay, cross train in other areas that are needed

      Cons

      Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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