Great on paper, but know who you are working for and reporting to first - Retail Sales Representative T-Mobile Employee Review

3.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Great health benefits, and tuition reimbursement

Cons

Unethical middle management is difficult to correct as a low level employee, HR policies are time intensive and lack urgency when needed

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All