Find the nearest T-Mobile and apply! - Customer Service Representative T-Mobile Employee Review

4.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay, consistent schedule and great health benefits. You can't find another job in this area that pays so well without doing manual labor. It doesn't take a rocket scientist to do the work, but it does take someone who is willing to show up everyday ready to the game....everyday. You are constantly given feedback and it is specific and attainable. As long as you are open to changing what you may think is best to fit the company than not only will you collect your normal hourly rate, but also bonuses, up to $600 a month! Beyond that, you also get quarterly bonuses based on the company's growth. That being said, T-Mobile is one of the only growing businesses in today's economy.

Cons

Being on the phone 8-10 hours a day

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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