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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Not the place they make it sound like in the interview or training. - Customer Service Representative T-Mobile Employee Review

      1.0
      Apr 4, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cell phone discount Cafe on site

      Cons

      Management Coaches Hidden sales requirement Unclear expectations Management and coaches have limited knowledge about company policies such as promotions and raises.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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      T-Mobile reviewsT-Mobile Customer Service Representative reviewsT-Mobile review