Highest Customer Service - Retail Sales Associate T-Mobile Employee Review

4.0
Oct 23, 2010
Recommend
CEO approval
Business Outlook

Pros

The company is very team and customer oriented.

Cons

It is sometimes difficult to sell a product or service for the same price as competitors but not get the same amount of usage out of it. T-Mobile sometimes lacks coverage where other companies that charge the same have coverage in the same area.

Explore other reviews about T-Mobile

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All