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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Great Benefits! Great entry-level job. - Customer Service Representative T-Mobile Employee Review

      3.0
      Dec 4, 2010
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits. Great entry-level job for someone just entering the work field.

      Cons

      Promotion is based on a numbers game and, because of this, supervisors and managers are made of up primarily people who know how to "game" the system and not necessarily the most competent or experienced person for the job.

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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