Working for T-Mobile has permitted me to gain knowledge and experience about products and customer service - Retail Sales Associate T-Mobile Employee Review

3.0
Jan 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are great, gain of product knowledge, opportunity to transfer within locations/stores

Cons

Needs improvement on work compensation compared to other wireless companies

Explore other reviews about T-Mobile

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Freedom, supportive atmosphere, good pay

Cons

Not many, long shifts on call can be tough

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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