Terrible - Customer Service Representative (CSR) Terminix Employee Review

1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Ok pay, remote, provides equipment.

Cons

Terminix uses the outdated DOS system. Unprofessional, rushed training.

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Terminix Response
3y
Thank you for taking the time to share feedback. We continue to invest in our world-class training opportunities for colleagues to promote professional development and career growth and welcome any additional comments you’d like to share at myhr@terminix.com.

Explore other reviews about Terminix

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was always willing to help

Cons

Sometimes it felt like they were micro managed

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Terminix Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that you felt supported by your management team. We appreciate your dedication and welcome any additional feedback at myhr@terminix.com.
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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