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      The Home Depot

      Engaged Employer

      The Home Depot reviews

      OPPORTUNITIES BUT BEWARE - Management The Home Depot Employee Review

      4.0
      Mar 12, 2014
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Just starting out as an associate is a great opportunity and if you show aggressiveness toward customer service and you show that you want to learn you will be recognized and have an opportunity to grow and advance. Make sure you are doing what is expected of you and communicate with your manager. If you meet or beat your sales plan there are very nice incentives like a cash bonus for all associates not just management.

      Cons

      Too quick to write people up if they miss even minor duties. In stead of having a discussion and determining the reasons, some managers are too eager to write up associates and penalize them. Too much intimidation. Some managers feel like they are walking on egg shells. Company culture was never that harsh. Yearly salary increases very low maybe 2%. But, some of this negativity is dependent upon the store you are in. It depends upon the philosophy dictated by the individual store manager what they are push and expecting. Some are more understanding. Some on the other hand try to impress the district manager instead of doing what is truly the right thing.

      avatar
      The Home Depot Response
      12y
      Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly 300,000 associates share The Home Depot’s “orange-blooded” culture, which encourages inclusion, passion and respect both within the company and extending to all parts of our lives. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. Keep up the great work taking care of our customers!

      Explore other reviews about The Home Depot

      5.0
      Jun 9, 2026
      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and good environment

      Cons

      Customers can be a bit much some times

      5.0
      Apr 24, 2015
      Merchandising execution associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

      Cons

      Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

      333
      avatar
      The Home Depot Response
      10y
      Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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