Pay discrepancies, delayed benefits, poor communication, lies, fraud, wage theft, misrepresentations, a nightmare. - Anonymous employee Universal Protection Service Employee Review

Flexible Schedule that was good

Rover position made finding shifts difficult

Hours were okay. Not a bad work life balance.

I was terminated for a manufactured reason. I was unfortunate enough to work at the Amazon facility at Helgeson Road in Madison, a contract Universal has now lost. I was merely doing my job on a day I was the only one of three security guards to arrive to work on time at 4:45 am. My colleagues overslept, were sick or otherwise came in three hours late for work. I was made the fall guy after an Amazon manager wrongfully assumed I was forbidding the workers from entering workspace during the time before my senior colleagues finally bothered to show up for work. A horrible experience and a textbook example of lousy management from both Universal and Amazon.