Universal Protection Service Reviews | Glassdoor

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Universal Protection Service Reviews

Updated February 17, 2018
769 reviews

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2.5
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Recommend to a friend
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Steve Jones
243 Ratings

769 Employee Reviews

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Pros
  • Decent pay for Admin level staff under the Retail Division (in 19 reviews)

  • Easy money easy job decent pay depending on placement (in 17 reviews)

Cons
  • Low pay don't get along with management (in 52 reviews)

  • There is not any room for advancement (in 15 reviews)

More Pros and Cons

  1. "Security Guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Protection Service full-time

    Pros

    Great freedom to actually do your job and considerate if you needed time to handle important personal issues without repercussions.

    Cons

    We had long work hours that was steady. The work days would be everyday without a break in time. Sometimes the shift would be late night and then the next day early morning.


  2. "One of the better security employers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Secuirty Guard in Santa Clara, CA
    Former Employee - Secuirty Guard in Santa Clara, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Protection Service full-time (Less than a year)

    Pros

    Kind and helpful management.

    Cons

    Takes time to get a hold of the main office.

    Advice to Management

    Communicate with the employees more.

  3. "Security Guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in Burbank, CA
    Former Employee - Security Guard in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Protection Service full-time (More than a year)

    Pros

    Schedules are flexible for those who have school or family challenges.

    Cons

    Some sites need to have more guards trained in the event someone calls off.


  4. "Don't Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in La Quinta, CA
    Former Employee - Security Officer in La Quinta, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Universal Protection Service part-time (More than a year)

    Pros

    Flexible hours, numerous work sites available

    Cons

    low pay, very difficult to get a hold of operation managers or anybody in the filed officers, promise full time but make you work part-time or as little as 20 hours per week. A lot of favoritism in work sites

    Advice to Management

    Pay your employees what they're worth and eliminate the favorite playing in work sites, also make your employees a priority, it doesn't take long to return a call or an email


  5. "Security officer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You Get paid every week

    Cons

    You Barley receive any overtime


  6. "Former HR Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRC in Houston, TX
    Current Employee - HRC in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Universal Protection Service (More than 3 years)

    Pros

    There are lots of diversity in the positions available, and they are growing at a such a rate that it offers great opportunity for growth and advancement.

    Cons

    The demand can be overwhelming at times due to such great and rapid growth. Work/Life balance can be hard to maintain with the work demands so high.


  7. "Two way street on sharing the road Same as hours worked and pay matching hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at Universal Protection Service full-time (More than 8 years)

    Pros

    Overtime is available..but read cons

    Cons

    Check your hours and make sure it matches what your pay should be

    Advice to Management

    Don't send kids to do a graveyard post cause they are there too sleep and be lazy ..And do the bare minimum or less very rarely more to keep good work ethics to show the client you care as much as there own employees

  8. "Security Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Greenville, NC
    Former Employee - Security Officer in Greenville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Protection Service part-time (More than a year)

    Pros

    I must say if you like to work and like to work at different locations and if they are available, you can make some good money weekly. I worked at my location and sometimes at another location to make so easy money.

    Cons

    The con is the money is not good if you don't put in the hours. I also feel there's a lot of favoritism about who can work at certain locations. I quit because of transportation issues and plus I was not happy working with this particular company. Bad management.

    Advice to Management

    I say the management needs to be more respectful to their employees.


  9. "shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Universal Protection Service full-time (More than a year)

    Pros

    2 blocks away from my apt

    Cons

    none i'd like to state


  10. "Security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Protection Service full-time

    Pros

    Great starter job to get you acquainted with working with others and by yourself

    Cons

    I can not think of any cons. I quit because it wasn't a career for me.


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