Universal Protection Service Reviews | Glassdoor

Universal Protection Service Reviews

Updated February 17, 2019
776 reviews

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2.6
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Steve Jones
244 Ratings

Employee Reviews

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Pros
  • "Decent pay for Admin level staff under the Retail Division" (in 19 reviews)

  • "They've got all sorts of differenthours so you don't have to work full-time" (in 14 reviews)

Cons
  • "Low pay; can’t leave until your replacement shows up, and sometimes they never do or are late" (in 53 reviews)

  • "No benefits no vacation no raises stay away" (in 22 reviews)

More Pros and Cons

  1. "Security Guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Protection Service full-time

    Pros

    Great freedom to actually do your job and considerate if you needed time to handle important personal issues without repercussions.

    Cons

    We had long work hours that was steady. The work days would be everyday without a break in time. Sometimes the shift would be late night and then the next day early morning.


  2. "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer
    Former Employee - Security Officer
    Doesn't Recommend
    Disapproves of CEO

    I worked at Universal Protection Service full-time (More than 3 years)

    Pros

    Co workers were a pleasure to work with you. You are able to work for different wake county sites.

    Cons

    Poorly managed, pay needs to be better.

  3. "Good company"

    StarStarStarStarStar
    Former Employee - Security Officer in Santa Rosa, CA
    Former Employee - Security Officer in Santa Rosa, CA

    I worked at Universal Protection Service part-time (More than a year)

    Pros

    Management worked with you for life balance

    Cons

    Some jobs were out in the rain


  4. "Decent Security Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unarmed Security Officer in Los Angeles, CA
    Former Employee - Unarmed Security Officer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Protection Service full-time (Less than a year)

    Pros

    Professional security environment with access to accounts at prestigious locations. Positive experience with central office personnel.

    Cons

    Not exclusive to this company, but I did experience a tendency for some people to shift blame or liability for their own errors to others.


  5. "Scamming me out of Sick Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security in New York, NY
    Former Employee - Security in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Protection Service full-time (Less than a year)

    Pros

    Shady security company,was exposed on social media

    Cons

    ViolatesLabor Laws,also likes to be sued for sexual harrassment

    Advice to Management

    None


  6. "Legal Database Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Protection Service full-time

    Pros

    Terrific people. Opportunity to interact with different departments and co-workers throughout the nation. The company mission was shared and repeated, so everyone could work toward the same goal. Some people had the option to work remotely. Good benefits.

    Cons

    Older software for personnel, that was not intuitive to manipulate to retrieve necessary reporting.

    Advice to Management

    Continue with sharing vision with employees.


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent people, get at a good site and you should be fine.

    Cons

    Contract security so you are not part of the client per se

  8. "Interesting experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in Columbus, OH
    Former Employee - Security Guard in Columbus, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Universal Protection Service part-time (More than 8 years)

    Pros

    Good company to gain some experience in the security industry.

    Cons

    Low pay; can’t leave until your replacement shows up, and sometimes they never do or are late.

    Advice to Management

    Don’t keep employees around that are not dependable!


  9. "Patrol Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Universal Protection Service part-time (Less than a year)

    Pros

    Officers do not look professional at times.

    Cons

    Management does all they can to assist you.

    Advice to Management

    Promote from within more.


  10. "Good local management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Protection Service full-time

    Pros

    Flexibility to change schedule and hours.

    Cons

    High expectations for low salary.