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Universal Protection Service

Now known as Allied Universal
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Universal Protection Service

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Universal Protection Service Reviews

Updated Mar 29, 2023

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Found 797 of over 806 reviews
51% Recommend to a Friend
57% Approve of CEO

Found 795 of over 806 reviews

Recommend to a Friend
Approve of CEO
Universal Protection Service CEO Steve Jones (no image)
Steve Jones
252 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Low Pay....No Vacation/Sick Days....Always have staff shortages so you cannot depend on a good work schedule......(in 92 reviews)
  • "Very strict and poor management.(in 66 reviews)
  • "There are no benefit no rises no vacation pay been for three years @same rate of pay(in 45 reviews)
  • "some of the supervisors have a hard time talking to the guards regarding certain situations.(in 21 reviews)
  • "Bad employees and managers at the branch offices that don't return calls or emails.(in 20 reviews)

Ratings by Demographics

This rating reflects the overall rating of Universal Protection Service and is not affected by filters.

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    1. 5.0
      Apr 2, 2021
      Unarmed Security Guard
      Former Employee
      CEO Approval
      Business Outlook


      Flexible Schedule that was good


      Rover position made finding shifts difficult

      1. 3.0
        Mar 29, 2023
        Security Receptionist
        Former Employee, more than 3 years
        Foster City, CA
        CEO Approval
        Business Outlook


        Easy job. Typical desk job, extra hours always available.


        Management will always find something wrong with you no matter how much hard work or long hours you put in.

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      Universal Protection Service Reviews FAQs

      Universal Protection Service has an overall rating of 3.0 out of 5, based on over 806 reviews left anonymously by employees. 51% of employees would recommend working at Universal Protection Service to a friend and 38% have a positive outlook for the business. This rating has improved by 6% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Universal Protection Service employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Universal Protection Service. This rating has improved by 8% over the last 12 months.

      51% of Universal Protection Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Universal Protection Service 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Universal Protection Service to be work life balance, coworkers and the cons to be career development, management, benefits.

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      Project Manager

      I interviewed at new company for the same role I currently do, so I have all the skills they need and more. I went through 5 stages of interviews, including pp in person and final 1 was on Friday over week ago. I was expecting to have news by last Friday. No news, so I emailed them last Friday asking for indication when can I expect the results,but we have Tuesday evening today, and no one emailed me back. This is the 1st time I have to wait so long after final interview for news-Should I worry?



      How long to typically hear back from a mid-sized company (200-300 people) after an initial interview? Their internal recruiter told me “a few days” and it’s been a week. Interview went very well (I thought!) Thinking of following up on Thursday if I don’t hear.


      Customer Service Representative

      A sign? Sheer luck, or coincidence? The stars are aligned? Is there a full moon tonight? I kid you not... I was in the middle of writing a follow up email to a recruiter for a job I applied to almost 2 weeks ago. As I was about to hit send, I noticed an email from that very company that arrived like a few minutes earlier with: "Next steps - Interview" *been off 13+ months, only 2nd interview. Wish me luck!!!🤞


      Glassdoor has 806 Universal Protection Service reviews submitted anonymously by Universal Protection Service employees. Read employee reviews and ratings on Glassdoor to decide if Universal Protection Service is right for you.