Universal Protection Service Reviews

Updated Mar 22, 2022

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Found 791 of over 800 reviews

2.8
48%
Recommend to a Friend
51%
Approve of CEO
Universal Protection Service CEO Steve Jones (no image)
Steve Jones
250 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good people to work with on a daily basis.(in 22 reviews)
  • "Convenient for attending school flexible hours(in 17 reviews)
  • "Flexible schedules (depending on site and supervisor)(in 8 reviews)
  • "good hours and good coworkers(in 7 reviews)
Cons
  • "Low Pay....No Vacation/Sick Days....Always have staff shortages so you cannot depend on a good work schedule......(in 94 reviews)
  • "Very strict and poor management.(in 67 reviews)
  • "There are no benefit no rises no vacation pay been for three years @same rate of pay(in 45 reviews)
  • "some of the supervisors have a hard time talking to the guards regarding certain situations.(in 21 reviews)
  • "Bad employees and managers at the branch offices that don't return calls or emails.(in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Universal Protection Service and is not affected by filters.

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  1. 5.0
    Former Employee

    Security Guard

    Nov 29, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great freedom to actually do your job and considerate if you needed time to handle important personal issues without repercussions.

    Cons

    We had long work hours that was steady. The work days would be everyday without a break in time. Sometimes the shift would be late night and then the next day early morning.

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  2. 4.0
    Former Employee, less than 1 year

    Security Guard

    Mar 22, 2022 - Unarmed Security Officer in Orange, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to move up Good Team Great Locations Easy night Work

    Cons

    Pay starts low $100 for Guard Card Application even if you don't qualify (don't get $$ back)

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  3. 3.0
    Current Employee, more than 1 year

    Site Supervisor

    Mar 15, 2022 - Site Security Supervisor in Providence, RI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working closely with Facilties team , Working with Great! staff

    Cons

    Pay not enough for overseeing 3 different buildings

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  4. 3.0
    Former Employee, more than 1 year

    Management was not helpful

    Dec 16, 2021 - Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Limited to no supervision, able to do work at your own pace depending on location

    Cons

    Management did not really react to any situations nor helped when someone calls off last minute. They expect you to stay and cover their shift

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  5. 1.0
    Former Employee

    Horrible Company

    Nov 18, 2021 - Security Officer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are no pros for this pathetic job

    Cons

    The pay and hrs are horrible

    Continue reading
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  6. 4.0
    Current Employee, more than 10 years

    Decent Company

    Mar 23, 2021 - Security Officer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    benefits, work availability, located in the majority of the US creating opportunity to relocate and transfer

    Cons

    Wage plateau, no room for career advancement

    Continue reading
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  7. 5.0
    Former Employee

    Great company

    Apr 2, 2021 - Unarmed Security Guard 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Schedule that was good

    Cons

    Rover position made finding shifts difficult

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  8. 2.0
    Former Employee

    easy work but bad setup

    Apr 25, 2021 - Unemployed in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    easy application process, no formal interview, fair pay for a part time job

    Cons

    Unorganized. Site supervisors are unprofessional and will try to overwork you.

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  9. 3.0
    Former Employee, more than 3 years

    It was ok

    Jan 11, 2021 - Security Professional in Sacramento, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A lot of down time to do other work

    Cons

    No lunch breaks, you must stay onsite

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  10. 1.0
    Former Employee, more than 1 year

    A company that could care less about there workers..

    Mar 5, 2020 - Unarmed Security Officer in Vero Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You were glad when it was time to go home. There were no Pros..

    Cons

    They don't care about you. At the site I worked at you were not Security you ran around passing out towels and trying to fix things and putting the pool in order and passing out newspapers.. Yes sometimes 104 newspapers to pass out in the am... This was not a Security job... We lost the site because of another worker. They never even got in contact with me for another site. The so called office monkey came by and said this is your last night here. What???? Some flunky that I never saw before.. The former guy quit. A real good guy.. But they worked him to death. The former company ABM was a much better to work for.. Universal promised us a weeks pay after a year of work when they took over.. Never saw a penny.. A bunch of lies. My advice to everybody is to not work for this company.. Run the other way.. I am 66 now and work for a small outfit run by retired cops in my town.. Thank god they know what the hell they are doing and they care about you the worker..

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 791 Reviews

Universal Protection Service Reviews FAQs

Universal Protection Service has an overall rating of 2.8 out of 5, based on over 800 reviews left anonymously by employees. 48% of employees would recommend working at Universal Protection Service to a friend and 34% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Universal Protection Service employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Universal Protection Service. This rating has improved by 5% over the last 12 months.

48% of Universal Protection Service employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Universal Protection Service 2.8 out of 5 for work life balance, 2.4 for culture and values and 2.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Universal Protection Service to be work life balance, coworkers and the cons to be career development, management, benefits.

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