Universal Protection Service Reviews

Updated Apr 25, 2021

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2.6
42%
Recommend to a Friend
36%
Approve of CEO
Universal Protection Service CEO Steve Jones (no image)
Steve Jones
247 Ratings
Pros
  • "Uniforms on the day of hire and they even ordered new pants since the ones they had did not fit properly(in 26 reviews)

  • "Decent pay for Admin level staff under the Retail Division(in 19 reviews)

  • Cons
  • "Low pay; can’t leave until your replacement shows up, and sometimes they never do or are late(in 54 reviews)

  • "pay no(in 33 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Company

      Jun 5, 2017 - Security Guard in Syracuse, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You always was able to do over time

      Cons

      There is not any cons

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    2. 2.0
      Former Employee

      easy work but bad setup

      Apr 25, 2021 - Unemployed in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy application process, no formal interview, fair pay for a part time job

      Cons

      Unorganized. Site supervisors are unprofessional and will try to overwork you.

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    3. 5.0
      Former Employee

      Great company

      Apr 2, 2021 - Unarmed Security Guard 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible Schedule that was good

      Cons

      Rover position made finding shifts difficult

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    4. 4.0
      Current Employee, more than 10 years

      Decent Company

      Mar 23, 2021 - Security Officer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits, work availability, located in the majority of the US creating opportunity to relocate and transfer

      Cons

      Wage plateau, no room for career advancement

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    5. 3.0
      Former Employee, more than 3 years

      It was ok

      Jan 11, 2021 - Security Professional in Sacramento, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of down time to do other work

      Cons

      No lunch breaks, you must stay onsite

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    6. 2.0
      Former Employee, less than 1 year

      security

      Dec 4, 2020 - Security Officer in Honolulu, HI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great company with a lot of overtime

      Cons

      really no room to advance

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    7. 1.0
      Former Employee, more than 1 year

      A company that could care less about there workers..

      Mar 5, 2020 - Unarmed Security Officer in Vero Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You were glad when it was time to go home. There were no Pros..

      Cons

      They don't care about you. At the site I worked at you were not Security you ran around passing out towels and trying to fix things and putting the pool in order and passing out newspapers.. Yes sometimes 104 newspapers to pass out in the am... This was not a Security job... We lost the site because of another worker. They never even got in contact with me for another site. The so called office monkey came by and said this is your last night here. What???? Some flunky that I never saw before.. The former guy quit. A real good guy.. But they worked him to death. The former company ABM was a much better to work for.. Universal promised us a weeks pay after a year of work when they took over.. Never saw a penny.. A bunch of lies. My advice to everybody is to not work for this company.. Run the other way.. I am 66 now and work for a small outfit run by retired cops in my town.. Thank god they know what the hell they are doing and they care about you the worker..

      Continue reading
      1 person found this review helpful
    8. 3.0
      Former Employee

      Security officers

      Sep 15, 2020 - Security Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule good for college students

      Cons

      Low pay and monotonous tasks

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    9. 2.0
      Current Employee, more than 1 year

      It's not what they promise

      Mar 7, 2020 - Armed Security Professional in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Weekly pay, supply equipment, paid initial training

      Cons

      Poor leadership, account management isn't stable, falling short on promises, won't stand behind employees

      Continue reading
      1 person found this review helpful
    10. 2.0
      Former Employee, less than 1 year

      Favoritism

      Mar 31, 2020 - Patrol in Coto De Caza, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      If you do one thing wrong you could get removed from the post Some people the manger favors over others

      1 person found this review helpful
    Viewing 1 - 10 of 787 Reviews

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