Spoken from a true associate with Wal-Mart spirit! - Customer Service Manager Walmart Employee Review

5.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

I enjoy the people that i work with. Management is very friendly and is also very generous (as much as the budget and store policy will allow) in giving raises and promotions. Everybody is respectful of one another. You get several benefits. You can choose your medical plan based on your needs and budget. Not only do you get medical, dental and vision, you get a discount card which is good for 10% off your purchase and also Wal Mart offers discounts for hotel stays, car rentals, and even amusement parks such as six flags and disney world. You get a raise every year. 401k and option to buy stock either in lump sum of cash or via payroll deductions. Temporary insurance is also available during waiting period. You also get a break every 2 hours.

Cons

It is a job where you must work with people all throughout the day. This can be particularly stressful. Also, you must stand for long hours. Plus some of the lower level jobs can be pretty boring at times.

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5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good scheduling -Store discount -lots of coworkers to connect with -Ability to change roles or move up

Cons

-Can feel helpless -sometimes customers don't make the job enjoyable

5.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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