Expeditors Reviews | Glassdoor

Expeditors Reviews

Updated June 20, 2018
769 reviews

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3.3
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Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
241 Ratings

769 Employee Reviews

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Pros
Cons
  • "Terrible work/life balance in industry" (in 34 reviews)

  • "The dress code is terrible and outdated" (in 60 reviews)

More Pros and Cons

  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    Investment in employee development, intensive industry training and commitment to promotion from within. One of the best by far in the industry worldwide. Interesting and challenging work. Strong company culture.

    Cons

    Very "corporate" environment which may be a con for some.


  2. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Expeditors full-time

    Pros

    Supportive Management
    Continued Education
    Consistent reviews
    Great culture & values
    Great benefits
    Room to advance

    Cons

    Nepotism; family seemed to get promoted faster
    Base salary

  3. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Expeditors full-time

    Pros

    Upward mobility if willing to move, great co-workers

    Cons

    Lower level salary not competitive, work-life balance is a challenge


  4. Helpful (3)

    "Exhaust all options before coming here..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    Stable job, decent health benefits

    Cons

    Large gender pay gap, VERY FRUGAL, will not assist for education, very conservative organization (ties, formal dress attire daily without exception), certain departments are allowed Compressed Work Week - others are not offered that perk, below fair market pay, tons of meetings - hard to get work done, lack of communication, rarely fire employees -meaning you will run into the occasional employee sleeping on their desk.

    Advice to Management

    Update the culture, catch up with the times. Be fair about benefits to the company as a whole. Invest in your employees.


  5. Helpful (2)

    "Listen to employees if you want them to stay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Expeditors full-time (More than 3 years)

    Pros

    Colleagues are amazing.

    Many growth opportunities.

    Top notch benefits

    Cons

    This "open door policy" is corporate rhetoric that is definitely not practiced. You get treated like a naughty child when trying to utilize it.

    Also non-customer facing jobs should have the opportunity to work from home. There's a reason several departments have high turnover, and many more complain about their misery but stay anyway.

    Advice to Management

    I reiterate: listen to your employees if you want to retain solid, long term employees. You can still have the Expeditors culture and tradition without p-ing off the people who make the culture what it is.


  6. Helpful (4)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Expeditors full-time

    Pros

    Stable benefits
    Decent pay
    Paid time off
    Vacation

    Cons

    *They will take all of your time if you let them
    * You will spend plenty days not seeing the sun except at lunch break
    * You will be overworked
    * The game is politics and so you will have to be mindful of what you say and to whom
    * As the RVP of the Atlanta branch so eloquently said " if you stay standout, someone can take you under their wing and pull you up into position and opportunity" at least that was her experience and what I found to be the norm
    * Tons of favoritism and "walking preferred people up the promotional ladder"
    * There is no HR department so there is no standard of acceptable/unacceptable treatment.
    * Open-minded door policy is a sham - if you complain or express concerns you become "problematical"
    * Professional dress requirement is just an opportunity for people to criticize and scrutinize one another

    Advice to Management

    Get new management


  7. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time

    Pros

    Good pay
    Good benefits
    Good management
    Room for growth

    Cons

    Not all benefits are the best

  8. Helpful (4)

    "Just Living A Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Memphis, TN
    Current Employee - Agent in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Expeditors full-time (More than a year)

    Pros

    It's very quiet in the building

    Cons

    Management will run a smear campaign against an employee and have others treat them badly. You will get blackballed in a heartbeat if you have a complaint about what's going on in your department. The work is boring and there's a lot of it - this office is grossly understaffed. I wouldn't recommend anyone to work here because it's a dead end job if you're not one of management's pets. I'll be turning in my 2 weeks notice any day now and it will be one of the best things I've done in quite a while.

    Advice to Management

    Stop walking around as if you're better than everybody else - your employees matter too.


  9. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    Great people. Great opportunities to advance, especially if willing to relocate.

    Cons

    Some metrics driven by CHQ can be redundant. Had to start paying for health insurance (used to be free!)

    Advice to Management

    Grow your people. They are our best asset.


  10. "It’s been good. Learned a lot."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customs Brokerage Agent in Miami, FL
    Current Employee - Customs Brokerage Agent in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (Less than a year)

    Pros

    Plenty of opportunities to learn and get a big picture view of logistics. Great compliance department too!

    Cons

    Could be departmentalized at times.


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