Expeditors Reviews

Updated May 20, 2022

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Found 1,529 of over 1,780 reviews

3.5
62%
Recommend to a Friend
71%
Approve of CEO
Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
601 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "pay is low and the company purposely tries to keep employees from knowing what happens with money(in 124 reviews)
  • "Poor management and extremely disorganized.(in 93 reviews)
  • "Low salary to 'keep you hungry' but no guidance to help get you fed.(in 63 reviews)
  • "Managers do not take the time to sit with their desk level agents.(in 48 reviews)
  • "There is simply no work life balance as most 'events' last only a few minutes and its straight back to work.(in 47 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Expeditors and is not affected by filters.

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  1. 5.0
    Current Employee

    Great

    Feb 23, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    Lots of hours at times

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  2. 2.0
    Current Employee, more than 5 years

    Old Fashioned

    Apr 26, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Nice people to work with day to day. - In my experience, my managers took care of me. If you have a good manager who will fight for you will have a good time. - No layoffs in hard times. - Opportunity to move up (to a certain degree) if you know the right people. - Easy work and hours for some roles. - Compensation is great if you know your worth and fight for it.

    Cons

    - Upper leadership (executive and C-suite) is rigid and old fashioned. - Dress code is completely outdated. Even after they "loosened it up" post pandemic. It is still overly formal for the average worker. All they did was drop the tie. And even now they still require a tie sometimes. - Executive and above don't care about their people. They used to do an annual employee satisfaction survey. One of the biggest asks was for remote work. They just stopped doing the survey because they felt like employees were just saying the same thing over and over. Nothing changed. It actually got worse. - Does not embrace the new normal for work. - Wants everyone in an office even if they don't work with anyone in that office. They have people in an office to sit on zoom calls with people in other places. - Some people in many roles work entirely too much. They run too lean and it causes the really good people to have to carry the load and work crazy hours. - Even after employees proved themselves during the pandemic that they could be productive and bring the company to a high point at the same time. They still want to drag everyone back to an office for "culture" reasons.

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    2 people found this review helpful
  3. 2.0
    Former Employee, more than 5 years

    Learn and get out

    Apr 7, 2022 - Customs Brokerage Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you get a good trainer, it’s a great place to learn and get exposure to the industry. the healthcare and employee purchase plan are good benefits

    Cons

    They don’t terminate employees -so subpar workers can get work removed from their desk and that will be added to a competent worker’s already full desk. If you show any understanding or competence, be ready to drown and be held accountable for any and every mistake regardless of how much OT you put in just to manage your desk. It’s just not worth it when you and your subpar coworker are making the same pay. I know people who have been in my same position for 6 years who are quality and haven’t received any raises for 4+ years. Also the bonus pool is a scam, don’t settle for that in lieu of a raise. Company promotes “free mobility” if you like a different position or department within the company, but that is a lie. If you’re more valuable or needed in your current position - management will secretly block you from getting that new position

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    2 people found this review helpful
  4. 3.0
    Current Employee, more than 3 years

    Good to get your foot in the door

    May 4, 2022 - Freight Payment Coordinator in Sunnyvale, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Its a good company to get your foot into a corporate role. You can potentially wear many hats and find the niche or area that you are most interested in and build a career from that.

    Cons

    Growth is too slow or none at all even if you show hard work with tangible results. Would suggest to stay at most a year and consider looking for new opportunities at companies that will provide you greater opportunities and growth. Also, too much obsession with fitting into the culture which in my opinion is a waste of time. Culture will cultivate naturally in a good enivironment. It feels more like a way for a company to avoid providing employees with what they want (competitive pay, growth opportunities, benefits, etc).

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    1 person found this review helpful
  5. 3.0
    Former Employee, more than 10 years

    Move along

    May 17, 2022 - Systems Administrator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    meh. if you are new in IT, it could be a cool place for awhile. No cost of living increases given AT ALL. So you'd better be a rockstar. No steady Eddies allowed if you want to make what youre worth. Bottome of the pay scale for almost every position. Its like watching a patient bleed out and no one around to stop the bleeding. People leaving in droves. Sr mgmt, long term employees, people that should make the company think. Nope

    Cons

    low pay unless they are desparate and need someone specific no clear direction. lots of shiny object direction. starts and stops

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  6. 2.0
    Former Employee, more than 1 year

    Logistics company. Decent first or last job.

    May 14, 2022 -  in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good people, strong sense of community. Good way to get foot in the door for tech. Conversely, good for late career if looking for a generally relaxing workplace to settle at. Options to choose schedule (9/80 and 4/10 options also available). Logistics business logic can be interesting.

    Cons

    With EDI being more niche, skills are generally not transferable. Lots of domain knowledge. Visual programming. Not a traditional software role. Select few get to work on meaningful projects with industry-standard languages. Reporting what it is done in each time block of the day (this is a salaried position) Low pay. Higher pay seems possible given length of tenure, quality of work, and proper negotation but don't expect six figures.

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  7. 3.0
    Current Employee, more than 5 years

    Overall good entry job

    May 18, 2022 - Various Positions 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are extremely nice and will to help you learn and grow. They promote a lot from within and encourage people to take on new challenges. Everyone is willing to roll up their sleeves and get their hands dirty to get the job done.

    Cons

    Very old fashioned/conservative company. The pay is under the national average, very little work from home opportunities and dress code is strict. You also are only able to use monitors and are not given laptops

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  8. 4.0
    Current Employee, more than 1 year

    Company outlook

    May 20, 2022 - INbound Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of transferable skills to gain while working at this company. Leadership, organization, attention to detail, etc also good healthcare benefits

    Cons

    Low wage and long hours

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  9. 5.0
    Current Employee

    Great company to work for

    May 20, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company, health benefits, 401k, work life balance

    Cons

    nothing that I can think of

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  10. 5.0
    Current Employee, more than 10 years

    Love this company

    Apr 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No one has been laid off due to the 2008 financial crisis, a pandemic, or a cyber attack. Do I agree with every company decision they make, no. However, it is the best company I have worked for in this industry and wouldn’t work again for any other. Opportunity is endless if you do not let others hold you back. Make a name for yourself. Don’t wait on someone else to do it for you!

    Cons

    Pay is probably not what it should be, but money also doesn’t buy happiness!

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    1 person found this review helpful
Viewing 1 - 10 of 1,529 Reviews

Expeditors Reviews FAQs

Expeditors has an overall rating of 3.5 out of 5, based on over 1,780 reviews left anonymously by employees. 62% of employees would recommend working at Expeditors to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Expeditors employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Expeditors. This rating has decreased by -2% over the last 12 months.

62% of Expeditors employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Expeditors 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Expeditors to be coworkers, career development, benefits and the cons to be culture, management, compensation.

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