Expeditors Reviews | Glassdoor

Expeditors Reviews

Updated September 19, 2018
794 reviews

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3.3
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Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
252 Ratings

794 Employee Reviews

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Pros
Cons
  • "Terrible work/life balance in industry" (in 35 reviews)

  • "The dress code is terrible and outdated" (in 60 reviews)

More Pros and Cons

  1. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in Detroit, MI
    Current Employee - Global Account Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Great culture. Entrepreneurs Welcome. Hard work is encouraged and compensated for. Company is 100% dedicated to employees. If you like international business and desire to work hard and have patience. Please apply.

    Cons

    Maturity leave policy need updating. Give women their dues and let them stay home longer then the federal required minimum.


  2. Helpful (1)

    "Great place to become a professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Expeditors full-time (More than 5 years)

    Pros

    This is a place for self-motivated individuals who innately "get it." If that sounds like you, you'll do well and have champions higher up that will get you moving through the organization. However, if you're looking for a lot of hands on management and aren't very self aware, you probably won't do great.

    Cons

    Lots of drinking the kool-aid. Must be bought in and feel valued by upper management to get through the day to day. At the lower/entry levels of the company, this is nearly impossible and can make for long, draining days. Can be very long hours and the industry itself never stops and is riddled with inefficiency which can grate on you over time.

  3. "Associate IS Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate IS Support in Milpitas, CA
    Former Employee - Associate IS Support in Milpitas, CA

    I worked at Expeditors full-time (Less than a year)

    Pros

    - Great team and manager in the IS department.
    - Perfect place to grow and learn
    - They took a chance on me when I had no experience. I will always be grateful for that.

    Cons

    - Micromanagement
    - Low Pay
    - Traveling to SF every week when the job listing did not say.
    - No VPN for IS employees LOL


  4. Helpful (3)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Approves of CEO

    I have been working at Expeditors full-time (More than 8 years)

    Pros

    Global footprint offers a pleather of opportunities to grow and develop

    Cons

    the opportunities only come if you have a leader who is willing to invest time in developing other leaders. Seems like if you don't rub elbows or brown nose, you are stuck in a corner to do the grunt work

    Advice to Management

    see what's going on in the smaller branch, if there is turnover, the issues are deeper than what is being shared.


  5. Helpful (5)

    "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Manager in Denver, CO
    Former Employee - Logistics Manager in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expeditors full-time (More than 3 years)

    Pros

    Between 2005 and 2013 I worked at two different branches in the US. I can honestly say that without the time I spent with this company, I would not be where I am today. I came into the industry with no knowledge, and left Expeditors with a very good grasp on the logistics industry. If not for that opportunity, I would not have advance in my logistics career elsewhere.

    EI experience looks great on a resume if staying in the industry

    Cons

    I have witnessed EXTREMELY poor management skills, that were conveyed under the guise of "mentorship". I worked in a very hostile and degrading work environment for almost 3 three years before I finally left the company.

    Employees are paid the absolute minimum for their work, unless they belong to the good 'ol boys club.

    "No lay-offs" means that if they want you out, they will force you to quit.

    No work/life balance for operations staff.

    Nepotism is rampant

    No HR department to field employee concerns/complaints

    Advice to Management

    Stop looking down your nose at those in the industry that don't conform to your culture. Wake up and realize that your clients have options in the industry, and they don't want to pay a premium simply for the "EI Appearance"

    If you were to allow for more flexibility and even marginally higher pay, you would likely see happier, more invested employees and lower turn over rate.

    If you truly valued your employees, and actually had an "open-door" policy, you would invest in a traditional HR dept.


  6. Helpful (1)

    "Career at Expeditors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors (More than 10 years)

    Pros

    I have worked for Expeditors for a long time and I am proud that we have a diverse workforce and promote people based on merit - and not based on their tenure. This includes women at senior levels within our organization. We are a company that values continuous improvement - both personally and professionally - and we don't subscribe to complacency. This culture of excellence and professionalism is not for everyone. The individuals that write negative reviews demonstrate their lack of professionalism.

    Cons

    If you want an opportunity to grow personally and professionally, work hard and take care of customers then there aren't any cons.

    Advice to Management

    Keep the focus on growth and continuous improvement and we will remain the leader in the industry.


  7. Helpful (2)

    "Logistics Coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time (More than 8 years)

    Pros

    Good benefits , great training opportunities

    Cons

    To many family members working in the same branch

    Advice to Management

    Talk to the employees about department improvement opportunities and actually follow up on them

  8. "Great Company . Very happy I made the move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Positive Outlook

    I have been working at Expeditors full-time (Less than a year)

    Pros

    Great work environment. Excellent benefits.

    Cons

    Don't feel there are any cons to working here


  9. Helpful (3)

    "Prepare and process exporting shipments internationally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ocean Export Agent in Salt Lake City, UT
    Current Employee - Ocean Export Agent in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Expeditors (Less than a year)

    Pros

    Good for making connections
    Interesting work
    Investments in training

    Cons

    Too little money
    Too much stress
    Way overworked

    Advice to Management

    Hire more people or increase pay. This job is more stressful and time consuming than some friends I have who work at Goldman Sacks.


  10. "Air Export"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Expeditors full-time (More than 5 years)

    Pros

    Great benefits and knowledgeable network

    Cons

    Difficult inside growth, internal politics


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