Expeditors Reviews | Glassdoor

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Expeditors Reviews

Updated February 20, 2018
726 reviews

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3.3
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Expeditors President and Chief Executive Officer Jeffrey S. Musser
Jeffrey S. Musser
216 Ratings

726 Employee Reviews

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Pros
Cons
  • Terrible work/life balance in industry (in 32 reviews)

  • The dress code is terrible and outdated (in 57 reviews)

More Pros and Cons

  1. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Expeditors full-time

    Pros

    Great, stress-free environment! I love it.

    Cons

    The work can be redundant and boring.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Expeditors full-time (More than 10 years)

    Pros

    Expeditors is committed to the employees. No layoffs and great work life balance. Treated like family. Are they the most progressive company? no. but they treat everyone fairly and provide better than average benefits. If you're willing to work hard (and provide results) you can move up quickly.

    Cons

    Very risk adverse, from top on down. I've heard senior managers say "hire slowly and fire fast" which is completely untrue at Expeditors. Once you're in, you're in. It's very hard to get let go, even poor performers.

    Advice to Management

    Take more risks and don't punish people for failing. By singling out individuals who failed it encourages less risk taking.

  3. Helpful (3)

    "Avoid EDI!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Expeditors full-time (More than 5 years)

    Pros

    - Good Work/Life Balance
    - No layoff Policy
    - Virtually impossible to be terminated (both a pro and a con)

    Cons

    STAY AWAY FROM EDI!

    Management: Definite room for improvement. Most of the management is not qualified to be in their role. Some are even toxic. If management likes you, you can do no wrong and your work-life will be a cake walk. If they don't, then you need to be prepared to tolerate it or just quit your job because they will make your life miserable. And rest assured, your likability will not be based on work performance.

    As a general rule, EDI management has very little, if any, first hand knowledge of what their direct reports actually do. Their exposure is high-level, at best. As a result, they're unable to be effective leaders or recognize where their people are succeeding and falling short.

    Most of the lower level management just does as directed by those above them. Very few will have your back. Their concerns are themselves, not you. Those that stand up for themselves and/or their people are treated terribly and become outcasts.

    Discrimination and harassment of various types and on many levels is a problem. Nepotism is the norm. Numerous members of EDI management are related in some form or another. The only chance at getting a promotion or a competitive salary depends on who you're related to or who likes you -- not on work performance or qualifications.

    Salaries: The lack of transparency in salaries is an issue. The salary gaps between people at similar levels lacks rhyme or reason. Overall, salaries are poor. Salaries are roughly about 20-50% under prevailing wages. Management is aware and thinks it's "good enough."

    Remote Work: Remote work isn't allowed, unless it benefits the company. You're expected to work from home after hours or on your day off to support systems, but if it benefits you, then it's a 'not feasible.'

    Vacation: The vacation time is poor. It's 120 hours (12-15 days, depending on your work schedule) from the get-go and there is NO increase until your 11th year. That's right, you need to be loyal to them for TEN FULL years before you get any increase in vacation time.

    Dress Code: Suits, dress shirts, ties, fancy shoes. Even for IS. Women are lucky that they get away with a little more than men, but not by much. How you dress is more important that your work ethic.

    No HR Dept: There's an Employee Relations Dept in place of a real HR Department. The people in that department probably mean well, but they're not very well informed in their area. Often, they're unable to answer questions and direct you back to some level of management.

    Advice to Management

    Clean up the issues in EDI. Good people have left and more good people will leave. This is history repeating itself. Look at the common denominators. The upper levels of EDI management is toxic and it's costing the company good people.

    Remedy the problems with salaries. Pay fairly and competitively and implement transparency. If everyone's being compensated fairly, the secrecy isn't necessary.

    Reward people for loyalty to the company in terms of vacation time. In this day and age where people rarely stay at a company more than three years, give some incentive to stay.

    Implement teleworking that is mutually beneficial. If someone has a sick child or isn't well enough to commute into the office, but can still work, what's the big deal?

    Get out of the 80s mentality! Stop fooling yourself into thinking people are "lucky to work there." Expeditors isn't that great. There are actually much better companies to work for, especially in Seattle. The stringent dress code isn't benefiting anyone. There can be guidelines (e.g. no board shorts, ripped clothes, etc.), but the stringency, especially combined with low wages, poor management, and rigid culture, isn't the Pot of Gold you're deluding yourself into believing it is.

    Get an HR Department. The issues that abound will not be addressed until a proper HR structure with proper education, training and accountability is in place.


  4. "I have been working at Expeditors full-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    Love what I do, love the people focus, love the Expeditors culture and love the integrity of the company as a whole.

    Cons

    No Cons of significance to me. Every company has its challenges and for me the Pros tremendously outweigh any of the minor Cons that exist.


  5. Helpful (2)

    "Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brokerage and Transportation Specialist in Minneapolis, MN
    Former Employee - Brokerage and Transportation Specialist in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Expeditors full-time (More than 10 years)

    Pros

    Good Benefits, room for advancement if male, challenging

    Cons

    Low pay for industry I make more as a Barista, very monotnous work unless in Managment. Very unrelaxed atmosphere, dress code ridiculous for this industry . HR doesn't follow its own policies on harassment claims. Victims lose their jobs rather than aggressors causing mental anguish

    Advice to Management

    Loosen up, follow your own policies


  6. Helpful (2)

    "Lead Import Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Expeditors full-time

    Pros

    Great people in the office

    Cons

    Terrible work/life balance in industry


  7. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Expeditors full-time

    Pros

    Excellent work and life balance

    Cons

    work attire with ties is not always appreciated

  8. "good first job after school"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expeditors full-time

    Pros

    room for growth. large network.

    Cons

    bland work. pay could be better.


  9. Helpful (6)

    "This is the kind of place "Office Space" is making fun of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Seattle, WA
    Former Employee - Supervisor in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Expeditors full-time (More than 3 years)

    Pros

    -Good first job for those with little/no experience
    -Work/Life balance is average
    -You can get away with not caring about your job

    Cons

    -Backwards approach to workflow management
    -IS/IT pay is decades behind competition
    -Outdated dress attire and corporate culture
    -Your parents probably worked here
    -No Employee Amenities other than black coffee
    -Grey Cubicle Land
    -Good for building your resume but not much else
    -INCREDIBLY outdated technology with a dependence on Microsoft Business Platforms
    -"Job Security" encourages indifference and low effort development
    -IS/IT Department is not considered a crucial part of business despite the heavy reliance on data and analytics. Very little increases in funding/investment.

    Advice to Management

    -Invest in your people
    -Invest in brining your IS/IT to the modern age
    -Invest in recruitment and retainment of millennial workforce (aka change your culture)
    -Stop rewarding indifference and low effort deliverables
    -Pay your employees a competitive wage


  10. Helpful (4)

    "Warehouse Agent"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Expeditors full-time

    Pros

    Constantly working, never a dull moment

    Cons

    No recognition. Poor management. Minimal chance for advancement.


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