Forward Air Reviews | Glassdoor

Forward Air Reviews

Updated May 30, 2019

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Found 120 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
29%
Approve of CEO
Bruce A. Campbell
53 Ratings
Pros
Cons
  • "Other terminals (Columbus) seem to care less about how freight is shipped to you(in 7 reviews)

  • "Low pay, horrible work experience(in 6 reviews)

More Pros and Cons
  1. "Great Management (Pittsburgh) + Flexible Schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dock Worker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air part-time for more than 3 years

    Pros

    Great work environment Strong teamwork mentality Management that cares about you as a person, not just as an employee Competitive pay and pay increase structure (even for part time)

    Cons

    The work can be physically taxing Hours can be long (pro if you need the $$) Other terminals (Columbus) seem to care less about how freight is shipped to you

    Advice to Management

    Step up quality management among all terminals, including your hubs. I have seen so much inventory senselessly destroyed because of cut corners on the loading of trailers.

    Forward Air2018-12-05
  2. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Forward Air full-time for less than a year

    Pros

    None they are a horrible employer

    Cons

    overworked, working conditions are horrible, zero team work, not enough breaks, or pay.

    Forward Air2019-05-30
  3. "Associate Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Recruiter in Groveport, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forward Air full-time for less than a year

    Pros

    Great hours, good management, great insurance

    Cons

    Pay, no vacation or sick time till a full year of employment

    Advice to Management

    Open a better line of communication

    Forward Air2019-01-10
  4. Helpful (1)

    "Very poor atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forward Air full-time for more than a year

    Pros

    You can get fired and reapply

    Cons

    Atmosphere created here absolutely terrible, treatment of employees is horrible. Having them work 60-80 hours a week is ridiculous. Making it mandatory if one day is missed just don’t bother coming back. However other managers can just take days off. Sounds like a rant but it’s the truth. Being called degrading names from upper management to supervisor in their faces. And then HR having VP’s come down saying don’t go...

    Show More
    Forward Air2019-01-08
  5. "Logistics Specialist"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Greeneville, TN

      I worked at Forward Air full-time for more than a year

      Pros

      Gain some impressive skills that looks good on your resume

      Cons

      Fast paced and high stress

      Forward Air2018-11-12
    • "Friends and Family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Forward Air full-time

      Pros

      Culture, atmosphere, and people some of the best I have been associated with

      Cons

      Salary levels are very low, and vacation PTO are laughable at best

      Forward Air2018-10-16
    • "Lead supervisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Lead Supervisor in Clayton, NC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Forward Air full-time

      Pros

      Hard work and ability to have fun with the job

      Cons

      No air or heat. The fan are not the best... Sweat from start to finish

      Advice to Management

      Pay better for employees that work twice as hard

      Forward Air2018-09-30
    • Helpful (1)

      "The dispatch tends to lie you constantly they will not pay for any empty move u as there policy say they do"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Professional Truck Driver in Columbus, OH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Forward Air full-time for less than a year

      Pros

      They have good main lines but bad dispatch

      Cons

      Dispatch lies to ya will not move you if you are single driver dispatch tends to take loads off you to much favoritism is truly in company to many short hauls no long runs

      Advice to Management

      Fire all dispatch and hire new and hire local driver for short hauls and they r only ones that should be dedicated

      Forward Air2018-10-17
    • "Forklift Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Forklift Operator in Brisbane, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Forward Air for less than a year

      Pros

      Always something to do. Job is always busy.

      Cons

      Some of the managers

      Forward Air2018-08-29
    • "Delivery driver"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Truck Driver in San Antonio, TX

      I worked at Forward Air full-time for more than 5 years

      Pros

      Easy environment ,cool people

      Cons

      Pay could be better

      Advice to Management

      Listen to the employee

      Forward Air2018-09-12
    Found 120 reviews