Forward Air Reviews | Glassdoor

Forward Air Reviews

Updated April 2, 2017
75 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Bruce A. Campbell
35 Ratings

75 Employee Reviews

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Pros
Cons
  • I worked there full time for 5 years and the last 2 years part time (in 4 reviews)

  • Very low pay for what work is required almost minimum wage (in 3 reviews)

More Pros and Cons

  1. "National Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Recruiter in Groveport, OH
    Current Employee - National Recruiter in Groveport, OH
    Recommends
    Neutral Outlook

    I have been working at Forward Air full-time (More than a year)

    Pros

    Good work environment. Good people. flexible managers.

    Cons

    stuck on micromanaging. a few years behind the times. lack of paid holidays, and poor vacation time.

    Advice to Management

    Allow people to do their job without constant overlooking and micromanaging.


  2. Helpful (1)

    "otr driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forward Air full-time (Less than a year)

    Pros

    None at all to give the next driver as this company does not have any pros

    Cons

    Their equipment with tqi division always breaking down and trailers as well spent more time in shops.pay sucked as well.management is a joke they dont care about the driver they would rather blame the driver for something they have not done then as well falsly report information to prospective employers following service with their company which screws over the driver with other prospective employers and harms the driver from ever being able to get another job in the industry even with good service following their company.going to be seeking an attorney now since the company wants to cause defemation and wrongful reporting of work record.

    Advice to Management

    Get your company to accurately and truthfully report a drivers record of employment or face a defemation lawsuit as of now.also treat your drivers with more respect and you all need to look into drivers manual page 32 paragraph 4 needs and must be clarified for team operators before you screw them over then leave them stranded in memphis,tn and the driver having to find their own ways home.


  3. "Dock agent forklift operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Operator in Carson, CA
    Former Employee - Forklift Operator in Carson, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forward Air full-time (More than 10 years)

    Pros

    Positive attitude fast pase work loading trucks unloading truck using hand scanners great place to work love the environment

    Cons

    Long hour didn't mind lots of people that didn't know how to handle freight

    Advice to Management

    Teach your new employees the proper way to do there job


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Dock Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Supervisor in Chicago, IL
    Current Employee - Dock Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time (More than 5 years)

    Pros

    Team oriented, management/employee respect (no matter position), "open door" discussion pipeline, friendly staff, pressure but realistic in goal setting

    Cons

    Part-time to full time transition not as often unless someone really stands out, pay wage for Chicago area not as competitive as similar LTL, tools and equipment a bit slow to fix or replace

    Advice to Management

    Continue to make COMMUNICATION from all areas #1 on priority list. Everyone can make a difference no matter their job status there.


  6. "Dock Associated"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Associated in Atlanta, GA
    Former Employee - Dock Associated in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Forward Air full-time (More than 5 years)

    Pros

    They care about the employee,happiness there safety an willing to give you the opportunity to excel in the Company.

    Cons

    When at crunch time there may not be.enough supervisors out on the dock.

    Advice to Management

    Have an open door policy for all employee so that there's concern are at least heard.


  7. "Dock guy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unloader in Chicago, IL
    Current Employee - Unloader in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forward Air full-time

    Pros

    There is no reason but getting a pay check for the hard work u do,cause they sure can use and abuse u,and they won't praise you for the hard work you do the only thing they do is treat you like crap.

    Cons

    They don't treat people with the full respect,and they dont even tell u good compliments.

    Advice to Management

    Management will always suck no matter what,they lie about everything to u.


  8. "Good because of people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Worker in Indianapolis, IN
    Former Employee - Dock Worker in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Forward Air full-time (More than 5 years)

    Pros

    Coworkers make it better to want to stay.

    Cons

    Top performer fell thru the cracks from merger with Towne Air Freight.

    Advice to Management

    Didnt understand where i was coming from.


  9. "Imports Air"

    Star Star Star Star Star
    Former Employee - Texas in Dayton, TX
    Former Employee - Texas in Dayton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good and decent people to work with.

    Cons

    Very low pay for what work is required almost minimum wage

    Advice to Management

    Increase the hourly wage and you will get satisfaction and I are more out of the employees and much Les turnover


  10. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Manager in Kingwood, TX
    Current Employee - Inside Sales Manager in Kingwood, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time (More than a year)

    Pros

    Great company to work for middle level management is extremely supportive.

    Cons

    Many sales reps are there for a long time so advancement is hard with no one leaving.


  11. "Great Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CARRIER DEVELOPMENT COORDINATOR in Groveport, OH
    Current Employee - CARRIER DEVELOPMENT COORDINATOR in Groveport, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forward Air full-time (More than a year)

    Pros

    Advancement opportunities, rapidly growing company, great senior management, open to new ideas, appreciates hard work, rewards those who should be rewarded, overtime opportunities

    Cons

    technology is way behind the times

    Advice to Management

    Hard work gets recognized.


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