Forward Air Reviews | Glassdoor

Forward Air Reviews

Updated Sep 19, 2019

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Found 136 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
42%
Approve of CEO
Forward Air CEO Bruce A. Campbell (no image)
Bruce A. Campbell
54 Ratings
Pros
Cons
  • "Other terminals (Columbus) seem to care less about how freight is shipped to you(in 7 reviews)

  • "Low pay, horrible work experience(in 6 reviews)

More Pros and Cons
  1. "Care about the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forward Air part-time for less than a year

    Pros

    Always showing that they care about you.

    Cons

    Start out part time

    Forward Air2019-09-18
  2. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dock Worker in Ellenwood, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Forward Air full-time for less than a year

    Pros

    Good place to work Understanding when it comes to your personal life

    Cons

    Bad management Not everything is promised to you

    Forward Air2019-09-03
  3. "A fair and honest review"

    StarStarStarStarStar
    Current Employee - Driver 

    I have been working at Forward Air full-time for more than 10 years

    Pros

    I really can't think of any!

    Cons

    Company restructures the pay scale to be competitive in the industry. You have to be there a long time to make great money. Other companies offer overtime. IF you would like more money, you can work longer hours. Not all drivers are treated equally. Respect for the driver is non-existent. They try to make the 'Look how much money you're making' be the answer to alot of complaints.

    Advice to Management

    The driver is the core of the industry. With well treated drivers you can accomplish anything.

    Forward Air2019-09-20
  4. "No Regard for Employee Safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Company Driver 

    I worked at Forward Air full-time for more than a year

    Pros

    Salary is decent, if you're lucky enough to get a good timely route

    Cons

    Absolute disregard for safety of drivers and warehouse emoyees Heavy favoritism in assigning routes Disorganized and inconsistent management and office staff

    Forward Air2019-08-08
  5. Helpful (1)

    "Network Engineer"

    StarStarStarStarStar
    Current Employee - Network Engineer 

    I have been working at Forward Air full-time for more than 8 years

    Pros

    The company is very stable and cares for it's employees.

    Cons

    Transportation industry can come with long 24/7 hours at times.

    Forward Air2019-06-19
  6. "Micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER in Des Plaines, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forward Air full-time for less than a year

    Pros

    Weekly paycheck and that’s about it.

    Cons

    Micromanagement, poor training and deception.

    Advice to Management

    In my 16 year logistics career, I’ve never been been micromanaged as much as I’ve seen occur here. Management is deceptive in their hiring, as I was hired for a sales role and wasn’t informed of an upcoming 5% rate increase that occurred 30 days after my hire. Pointless meetings interfered with the sales process, as Monday and Friday’s were spent in one meeting or another. Expected to make 15 in person visits per... week, with only three available days to do so.

    Show More
    Forward Air2019-06-28
  7. "Overworked and Underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Terminal Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forward Air full-time for more than a year

    Pros

    Fair amount of independence for a corporate position.

    Cons

    Poor Compensation, management lied about potential promotion opportunities but never delivered even after KPI's were delivered as promised by employees.

    Advice to Management

    Value your workforce, they are what makes the company great.

    Forward Air2019-06-18
  8. "Struggling to make it in the big world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forward Air full-time for more than a year

    Pros

    Small town locations, many fine freight professionals who really understand customer service

    Cons

    Unprofessional management, crushing debt load from LBO

    Forward Air2019-05-15
  9. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Forward Air full-time for less than a year

    Pros

    None they are a horrible employer

    Cons

    overworked, working conditions are horrible, zero team work, not enough breaks, or pay.

    Forward Air2019-05-30
  10. "Bankruptcy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Forward Air full-time

    Pros

    40 hrs,,benefits vacation,flexible meet new people

    Cons

    Horrible atomshphere , reason the business went under

    Forward Air2019-02-07
Found 136 reviews