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      Grab

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      Grab reviews

      3.8

      73% would recommend to a friend

      (3,961 total reviews)
      avatar

      Anthony Tan

      76% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      Grab has an employee rating of 3.8 out of 5 stars, based on 3,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      May 6, 2020

      Low pay, high workload, broken promises

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      For some time we had good autonomy and shipping useful products.

      Cons

      Raises are low to zero, stock price hasn't changed in 2 years, managers expect you to be butt in seat 9-7 every day. Grab is run like a Chinese company, not an American tech company. They will work you hard and tell you you are blessed to have a job. Leadership is not transparent. So many people joined 1.5 years ago have all gone, pushed out or so tired of management they left. Diversity is a joke, if you're the wrong person on the wrong team, watch your back. Mobile builds take 45 min, and somehow they want you to be able to code fast.

      5.0
      Oct 4, 2018

      Growing Pains but rewarding

      Engineering lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Potential valuable stock awards 2. Leader in the ride hailing industry in South East Asia. And other growing areas in addition to ride hailing like Food, Express Delivery, Groceries and many more to come. 3. Unicorn startup with a huge market shares. 4. Work that I am doing is directly impacting our customers. 5. Above average base pay for the area. 6. Work-time is flexible, more task driven. 7. Despite being in US, we have CTO, CEO etc visiting quite often from Singapore.

      Cons

      1. Some projects are cross-sites (although not common) and those requires collaboration across time-zones. 2. Company grew too fast, getting things to market fast is important to grab market shares. Thereby accumulating tech debts. 3. Moving from startup to established company often require some amount of process. Need to define those process.

      avatar
      Grab Response
      7y
      Hey there, thank you for the 5-star rating and review. We really appreciate that you took the time and listed out what you feel are our top qualities. At Grab, we want to impact and improve the lives of our users across Southeast Asia. We understand that timezone differences are a bane to those who are not in Asia. In order to alleviate this, we have informed project leads to keep this in mind when planning meetings. This allows all of us to be more aware and respectful of each other's time. We understand that many think we have grown too fast over the last few years and processes are in disarray. Rest assured, we are taking steps to fix this problem and putting an SOP in place.
      2.0
      Aug 26, 2018

      Too frustrating

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to help Southeast Asia with traffic

      Cons

      Company wants people to work like startup with no money, but then has all bureaucracy of big old American company. Projects take forever and internal development is very often blocked because servers broken. Every feature takes many times too long because teams not communicate and write features together. Seattle office has long hours. Have to work normal hours and then work many hours in the evening to talk to Singapore for good career. If not decisions made without you and you have to redo work. Seattle leadership only say “yes right” or “ we will see”. Never listen to feedback or make changes. Office is not diverse. Look around and see if you interview. Nobody talks to others in office and feels very isolated outside of team.

      avatar
      Grab Response
      7y
      Wow! You are completely accurate in identifying problems that we want to solve. Traffic jams are a time consuming part of any SEA city. We want to help with the problem of congestion. Infrastructure in the office is of utmost importance and we're sorry that things are breaking down. We are looking into the issues you have raised and will continually improve and take the necessary measures to fix them. All feedback is taken into consideration however in such a fast-paced and competitive industry, things might fall through the cracks and we apologize for this. We do want to promote a very inclusive and friendly culture in the office and it's disheartening to hear that you feel otherwise. There is a recently implemented budget specifically to provide team bonding through activities in departments. We wish you well for your future endeavours.
      Viewing 1 - 3 of 3,961 Reviews
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