Havertys Reviews | Glassdoor

Havertys Reviews

Updated May 11, 2018
235 reviews

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3.0
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Approve of CEO
Havertys President, CEO, and Director Clarence H. Smith
Clarence H. Smith
121 Ratings

235 Employee Reviews

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Pros
  • Great company with an outstanding reputation for service (in 12 reviews)

  • Good benefits, conservative and old established company (in 11 reviews)

Cons
  • Yoo many sales people on the floor, not enough opportunities to make a living (in 27 reviews)

  • Long hours versus income reward (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Very positive experience working there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Lakeland, FL
    Former Employee - Sales Consultant in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time (More than a year)

    Pros

    Great Products and slection to sell

    Cons

    Everything was done in very professional manner.

    Advice to Management

    Keep up the great work.


  2. "15 Years in - 25 more to go!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Manager in Cincinnati, OH
    Current Employee - Market Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Havertys full-time (More than 10 years)

    Pros

    Havertys has been committed to change for many years and continues to adapt to changes in the retail landscape while always putting the customer first. Great company with an outstanding reputation for service. There are many opportunities to learn the business and pursue advancement for those willing to put forth the effort.

    Cons

    None that I can think of. If you work hard you will be rewarded.

    Advice to Management

    Thank you for continuing to advance the company and invest in technology that lends itself to a great customer experience.

  3. "Receiving material handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Auditor in Plant City, FL
    Former Employee - QA Auditor in Plant City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time (More than 3 years)

    Pros

    Great place to work nice people

    Cons

    The pay is low over night job

    Advice to Management

    None


  4. "Office Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Havertys part-time

    Pros

    Flexible schedule, no physical labor required

    Cons

    Very low pay, petty behavior

    Advice to Management

    Consider how much it costs to train new employees when they quit to join other companies who pay a better wage.


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time

    Pros

    Havertys is a great company. Honest & Ethical sales practice, quality furniture and many opportunities for advancement. If you apply yourself, you have an opportunity to make a very nice income.

    Cons

    Availability to meet your clients needs will take working more than 40hrs.


  6. Helpful (1)

    "Plan on retiring with this company. There are many areas of opportunity but sales gives your the most $$$$$$"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Havertys full-time (More than 3 years)

    Pros

    The training has significantly improved making it easy to learn product, system and sales. The company is progressing with new technology.

    Cons

    Have next day delivery and not pack the trucks to prevent damages. Merchandise is crammed into these trucks for capacity, which then turns into a lot of service repairs and refused product.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Havertys full-time (More than 3 years)

    Pros

    Nice showroom and facilities overall.

    Cons

    Upper management does not care about employees. Implements changes to commission structure almost every year. This company is headed in the wrong direction.

    Advice to Management

    When new plans or ideas are implemented and are not working change/adapt. Care about your employees! Distribution is horrible!

  8. "single man dream dog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Helper in Austin, TX
    Former Employee - Delivery Helper in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Havertys full-time (More than a year)

    Pros

    Always something new
    sizable discount (subject to decrease)

    Cons

    -compensation is over estimated
    - end time is never accurate, its always based on best case scenario.
    -work and life balance can be miserable at times
    -raises were based on metrics that reflect end time which is unpredictable and unfair.

    Advice to Management

    Treat your seasoned members better, add more room to advance


  9. Helpful (1)

    "Sales Jobs are Commission Only It Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Orlando, FL
    Former Employee - Sales Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Havertys full-time (More than a year)

    Pros

    Decent pay when deliveries go smoothly

    Cons

    Commission Only Pay Sucks. Lots of damaged furniture problems, management treats employees like they,re easily replaceable , if salepeople don,t meet their monthly quotas they are written up and fired. They do not take into account the sales numbers are dependent on delivery of undamaged merchandise.

    Advice to Management

    Respect the hard working employees who know how to sell. We have families we provide for just like you. Clear out the damaged and repaired furniture from warehouses. Don,t pawn it on customers that pay good money for new furniture. Cancellations affect employees commission


  10. "Haverty’s strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Orlando, FL
    Current Employee - Sales Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Havertys full-time (More than a year)

    Pros

    -Great pay (you have to be able to sell)
    -set schedule
    -great mentorship
    - great advancements to those who show effort

    Cons

    Nothing happy here. Sometimes early meetings before the store opens. They bring breakfast though.. so not really a con lol


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