Havertys Reviews | Glassdoor

Havertys Reviews

Updated May 23, 2017
199 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Approve of CEO
Havertys President, CEO, and Director Clarence H. Smith
Clarence H. Smith
102 Ratings

199 Employee Reviews

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Pros
  • great product, great customer service, easy computer system to learn (in 10 reviews)

  • Good benefits, conservative and old established company (in 11 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Louisville, KY
    Former Employee - Retail Sales Consultant in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time (Less than a year)

    Pros

    Fun people to work with, at least most of them. Great atmosphere, great benefits.

    Cons

    Salary can change due to mis-docks and people pushing their deliveries out, over and over. Job really requires that you work weekends as per usual in retail.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Dallas, TX
    Current Employee - Retail Sales Consultant in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Havertys full-time (Less than a year)

    Pros

    Good culture ,well enfoq in customer care .

    Cons

    Not a lot of clientele can afford this furniture wish hurts the sales people the most because the compensation is definitely not the best . Low pay of $12 per hour plus commission wish is really hard to hit having no people to sell .

    Advice to Management

    To keep the good sales persons that are serving in the floor , will be helpful if at least the base pay is a little better acording to the competition.


  3. "Drama drama and no customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Raleigh, NC
    Current Employee - Retail Sales Consultant in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Free food at trainings and meeting, employee discount,

    Cons

    Too many sales people, could be many hours before you see a customer, too many people start drama, employee theft they don't care either

    Advice to Management

    Not hire so many employees can't even make enough money and actually do sales training on a daily basis my assistant just sat on her butt all day and wouldn't talk to anyone but customers.


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  5. Helpful (2)

    "Diva central"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Designer in Melbourne, FL
    Former Employee - Sales Associate/Designer in Melbourne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Havertys (More than 3 years)

    Pros

    Good benefits. ..adequate hourly pay....some decent people

    Cons

    Drama every day...rules apply to all but the top writers......management changes rules on a weekly basis

    Advice to Management

    Treat all your sales associates with dignity and respect.....quit protecting the thieves and bullies


  6. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD

    I worked at Havertys full-time (More than 3 years)

    Pros

    Good POS system, office support was excellent.

    Cons

    Yoo many sales people on the floor, not enough opportunities to make a living. Weekends, particularly holiday weekends were excellent. Unfortunately lots of weekdays with too many sales people on the floor and not enough ups. Lots of issues with deliveries being damaged.


  7. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Baltimore, MD
    Current Employee - Sales Associate in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Havertys full-time (Less than a year)

    Pros

    ACE training and My Sales Center really set you up for success. The the amount of hours you work allow you to have a life and the benefits are decent.

    Cons

    If you work in a low volume unit it is hard to hit commission and make a decent living. Should be able to go out and talk to realtors and such to help drum up business.

    Advice to Management

    The high performers can work whenever and however they want so they work the busy days and take sales away from the other consultants....not very fair.


  8. Helpful (2)

    "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Palm Harbor, FL
    Current Employee - Sales Manager in Palm Harbor, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Havertys full-time (More than a year)

    Pros

    Its a great company to work for. They pride themselves on customer service and quality merchandise. We are extremely competitive in the market. There is a great opportunity (for those willing to put the effort in) to make a very comfortable living.

    Cons

    It takes time to get the ball rolling. The first three months are challenging and there is a great deal of product knowledge that is necessary to perform the job.


  9. Helpful (1)

    "Furniture sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brandon, FL
    Current Employee - Sales Associate in Brandon, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Havertys full-time (More than a year)

    Pros

    Great work environment/ great company helps to grow

    Cons

    Long hours on your feet/ work every weekend every holiday without exception


  10. "Former Corp. Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Coordinator in Atlanta, GA
    Former Employee - Logistics Coordinator in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Havertys full-time (More than a year)

    Pros

    Strong company that has been around for years. The product is top notch. Most of the people are very nice.

    Cons

    There was very little training, you tend to be overworked, they are behind when it comes to technology. IT dept. is very slow at getting things done, especially web development and keeping company software built by them updated. I found some people to be very nasty, prejudice even. Systems need to be upgraded so that not so much paper is used and so that many tasks can be performed quicker.


  11. "Hard work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chester, VA
    Former Employee - Anonymous Employee in Chester, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Havertys (More than 3 years)

    Pros

    The work doesn't change. If you are willing to work you can be promoted easily.

    Cons

    Inconsistent hours, which varies how many hours you work. When they switched to the new system of allshifts in one it requires more work for the same pay and doubles the speed you need to go.

    Advice to Management

    More company structure. Learn to listen to your workers more, not just what should work as a prediction on work load


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