Havertys Reviews

Updated May 14, 2020

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3.5
61%
Recommend to a Friend
76%
Approve of CEO
Havertys President, CEO, and Director Clarence H. Smith
Clarence H. Smith
165 Ratings
Pros
  • "Best furniture retailer that believes in customer service and taking care of the customer(in 15 reviews)

  • "Great company to work for with good benefits and a very supportive management team(in 15 reviews)

Cons
  • "Some sales people are less enjoyable than others(in 34 reviews)

  • "Long hours, weekends and holidays(in 29 reviews)

More Pros and Cons
  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time for more than 3 years

    Pros

    Commission based, you can earn as much as you want.

    Cons

    Long hours, weekends and holidays.

    Continue reading
    Havertys2019-12-10
  2. "Good but not completely honest"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Havertys full-time for less than a year

    Pros

    Great company as far the organization of it all goes . great pay

    Cons

    Not completely honest with the employees

    Continue reading
    Havertys2020-05-14
  3. "You can do better."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Havertys full-time for more than a year

    Pros

    Set schedule was a good way to be able to plan personal events.

    Cons

    Commission structure changed yearly and increased thresholds. Management liked to "flood the floor" by hiring too many associates even with declining foot traffic. If any conflict would come up between sales associates, management's method of handling would be to lock themselves in their office and ignore the staff. I personally did not have any conflicts with other sales associates, but this was observed on more than one occasion.

    Havertys2020-05-12
  4. Helpful (2)

    "Not Bad For What It Is"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dock Manager in Asheville, NC
    Recommends

    I worked at Havertys full-time for more than a year

    Pros

    Good Store Management Competitive Pay Advancement Opportunity Decent Benefit Package Generally Pleasant Working Environment

    Cons

    Corporate nature becomes more apparent as you advance. Delivery overtime can be demanded suddenly and unpredictably. Other than that, not too much to complain about.

    Continue reading
    Havertys2020-05-01
  5. "Positive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends

    I have been working at Havertys full-time

    Pros

    Great work environment, very friendly. Havertys values their employees and seeks to educate and develop them, most people who work there stay there.

    Cons

    Not a tech company, so there are some cons in terms of career development, but overall a great place to gain experience.

    Havertys2020-04-03
  6. "Unscrupulous/Deceitful /Criminal?"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coconut Creek Park, FL
    Positive Outlook
    No opinion of CEO

    I worked at Havertys full-time for more than a year

    Pros

    Gainful employment , gainful employment

    Cons

    Delivering Used furniture to customers who paid for “New”. When furniture is delivered and refused or picked back up from a customers, regardless of PETS, or unsavory conditions (bedbugs, fleas, ticks) at the premises they are redelivered to unsuspecting clients who are allowing extremely disgusting products to be delivered into their homes. Lying , manipulative behavior is part of the program. Taught to hide damage from customers using markers to fix damage on anything from wood to leather. Long hours/Scheduling FUBAR

    Continue reading
    Havertys2020-05-06
  7. "Great Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser 
    Recommends

    I worked at Havertys part-time for more than a year

    Pros

    Flexible schedule, generally great atmosphere, offers areas to move into

    Cons

    Some employees will run you over for a sale and you have to work holidays

    Havertys2020-02-03
  8. "Best furniture retail store to work in Florida."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at Havertys full-time for more than a year

    Pros

    Excellent training, quality furniture and customer service, supportive management, pleasant work environment culture, set schedule, including days off.

    Cons

    None really, although you have to enjoy retail sales.

    Havertys2020-01-21
  9. Helpful (1)

    "Harvertys Customer Service Department"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Havertys full-time for less than a year

    Pros

    Employee Discount Close proximity to the Dallas Forth-Worth Airport Small Call Center

    Cons

    Outdated process and procedures Not very Customer Service Oriented Not very flexible with the shifts Not willing to improve process to create a more cohesive work environment Customers constantly complaining about the furniture pieces in the stores Salary is not competitive

    Havertys2020-01-30
  10. "Decent people work here"

    3.0
    Current Employee - Confirmation Team Representative 

    I have been working at Havertys full-time for more than 5 years

    Pros

    good product and good quality to help sell

    Cons

    on feet most of the day

    Havertys2020-01-28
Found 331 reviews