Havertys Reviews | Glassdoor

Havertys Reviews

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Found 280 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
67%
Approve of CEO
Havertys CEO Clarence H. Smith
Clarence H. Smith
138 Ratings
Pros
  • "Great company with an outstanding reputation for service(in 13 reviews)

  • "Good benefits, conservative and old established company(in 11 reviews)

Cons
  • "Some sales people are less enjoyable than others(in 33 reviews)

  • "Long hours on your feet/ work every weekend every holiday without exception(in 25 reviews)

More Pros and Cons
  1. "Fabulous Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Havertys full-time for more than a year

    Pros

    Employees, Benefits, Great Culture

    Cons

    Work all weekends and Black Friday

    Havertys2019-03-05
  2. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Havertys full-time for more than 4 years

    Pros

    Excellent customer service and sales training

    Cons

    Popular merchandise was often back ordered

    Advice to Management

    Keep developing good people

    Havertys2019-05-15
  3. "Great Company"

    StarStarStarStarStar
      Former Employee - Sales Representative 

      I worked at Havertys full-time for more than a year

      Pros

      The best training ever. Relaxed work atmosphere.

      Cons

      Often slow paced. If you're new, many of your chances to make a sell belongs to a veteran of the store. The vets become territorial of their past clients.

      Havertys2019-05-14
    • "Mediocre at Best - Poor Management, No Growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supply Chain Analyst in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Havertys full-time for more than a year

      Pros

      Top floor - nice views. Decent people to work with.

      Cons

      Poor management - no accountability, incompetence, blissfully ignorant. The rate of change/implementation is slower than snail's pace. VERY old and manual systems, like you can't even put the routinely used software on your resume because it is specific to Havertys built by Havertys. Office environment is incredibly quiet - little camaraderie. Departments are very small with little room for growth, hardly any middle...

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      Advice to Management

      INVEST IN YOUR IT- its holding the entire company back. Give some more options to work from HOME- you can easily do most the jobs remotely. You'll never be able to retain younger adults out of college without software thats actually relevant and access to manipulating big data for experience. Wake up - the industry is passing you by - you need to be able to adapt quicker not take 3 years to implement a project that other...

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      Havertys2019-05-13
    • "Low chance of advancement for visual merchandisers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Visual Merchandiser 

      I have been working at Havertys full-time for more than 4 years

      Pros

      Get to work independently most the time

      Cons

      Micromanaging and the pay is too low

      Advice to Management

      Let the decorator do their job

      Havertys2019-04-15
    • "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Havertys part-time for more than a year

      Pros

      Working with furniture was nice.

      Cons

      Working weekends was not fun.

      Havertys2019-03-14
    • "Sales consultant."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Consultant in Dallas, TX
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Havertys full-time for more than 4 years

      Pros

      Great with information and training material. Product knowledge.

      Cons

      They flood the floor with with sales people. They con there new hires about the fake opportunity regarding there 50,000 to 70,000 a year pay (up to 7500 a month is a lie) your paid once a month. You do get a draw. 26-34k a real possibility. Sales staff are so slow to get customers they huddle around the computers and gossip and ask questions to get info on other staff later to change and manipulate what was said to harass...

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      Advice to Management

      Managment is generally friendly. Knowledge of product Good, but they live in a false rose color glass situation with sales people. Willing to help give information on product and motivate to a point but unwilling to advertise and get people in the door. More sales staff doesn’t equal more sales your just distributing the money among more people. Paying the 12 an hr and no commission is the goal. Uncaring and think of...

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      Havertys2019-04-19
    • Helpful (1)

      "Nice Culture and People"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Support Specialist 

      I worked at Havertys full-time for more than 6 years

      Pros

      Great people to work with

      Cons

      Need higher salary compensations for the amount of work that you do. This tends to happen with companies that are not I.T. based but focus on what they are business to do.

      Advice to Management

      No thing bad really, I worked with some great people.

      Havertys2019-03-23
    • Helpful (1)

      "Good for first job"

      StarStarStarStarStar
        Current Employee - Software Engineer in Atlanta, GA

        I have been working at Havertys full-time for more than 2 years

        Pros

        A lot of responsibility A lot of time to invest in yourself

        Cons

        Average age of developer is around 45 Old technologies Outdated practices

        Havertys2019-02-28
      • Helpful (2)

        "A Good Opportunity and Learned A Lot"

        StarStarStarStarStar
          Current Employee - Sales Associate in Fort Lauderdale, FL

          I have been working at Havertys full-time for more than 2 years

          Pros

          Decent commission structure you won't be micromanaged opportunity to grow your customer base not a very demanding job high ticket items and inhome designs help drive ticket up quality of furniture is easy to preach to potential customers

          Cons

          whether the furniture is damaged or not is out of your control have to travel for training which is unnecessary and wastes a lot of company money commissions and spiffs get increasingly worse year by year depending on area, may only get a few UPs a day 1 cancer can ruin the entire floors morale insane delivery charges that are very hard to justify company doesn't seem willing to adapt and of course, no base pay...

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          Advice to Management

          Listen to what customers are wanting and to your sales people. Many associates 50+ have to have roommates just to make ends meet and during the winter we may only see 2-3 UPs per day. With an average ticket of $2000 and a closing percentage around 22% on 5% commission, you do the math. It doesn't spell out "success and comfort" to me.

          Havertys2019-02-23
        Found 280 reviews