HealthSCOPE Benefits Reviews | Glassdoor

HealthSCOPE Benefits Reviews

Updated October 9, 2017
42 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Joe K. Edwards
12 Ratings

42 Employee Reviews

Sort: PopularRatingDate

  1. "Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Westerville, OH
    Current Employee - Claims Specialist in Westerville, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at HealthSCOPE Benefits full-time (More than a year)

    Pros

    Relaxed casual dress, free parking, they feed you often.

    Cons

    Micro-management to the max, always moving your desk and switching accounts. Horrible training. Supervisor have favorites. System is horrible.

    Advice to Management

    Get a new computer system. Better train your supervisors to be more professional. Get better trainers. Treat your employees like adults not kids.


  2. Helpful (2)

    "Dead end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New Albany, OH
    Current Employee - Customer Service Representative in New Albany, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HealthSCOPE Benefits full-time (More than 3 years)

    Pros

    Great people...paycheck...other than that this place isn't for a career...just a chek

    Cons

    No advancement. The almost always hire outside for positions...management will lie to your face

    Advice to Management

    Hire from within ...be honest

  3. Helpful (1)

    "It's a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Specialist in Little Rock, AR
    Former Employee - Claims Specialist in Little Rock, AR
    Doesn't Recommend
    Negative Outlook

    I worked at HealthSCOPE Benefits full-time (More than 3 years)

    Pros

    Good benefits, and a few nice people.

    Cons

    No team work. No one seems to actually care about their job performance. Too many people like to do as they please.

    Advice to Management

    Hire people that actual care. No one likes working for a company with no advancement.


  4. "Great leadership team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HealthSCOPE Benefits full-time (More than a year)

    Pros

    HealthSCOPE is moving in the right direction and leadership has made a ton of improvement's to make employees valued and care about keeping them long term! Good pay, great benefits, flex time, super nice and collaboration staff that work well together.

    Cons

    Always room for improvements, company needs to provide staff with annual raises, which doesn't always happen. Department's need to communicate more on project's.

    Advice to Management

    Keep thinking about employees and make them feel valuable!


  5. "No chance in growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at HealthSCOPE Benefits full-time

    Pros

    Easy systems, friendly staff, and holiday fun.

    Cons

    Too many tasks, not enough pay. Most assume what needs to be done

    Advice to Management

    Promote the ones who work hard


  6. "Claims and Customer Service"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Claims Examiner
    Current Employee - Claims Examiner
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at HealthSCOPE Benefits full-time

    Pros

    Casual dress,flexible work schedule, 401k.

    Cons

    Never get promoted, always hire from outside. Never allow current employees to apply for jobs internal unless you work in that office.

    Advice to Management

    Stick to your WORD and promote from within and offer same jobs in every office not just your bigger locations !!!!


  7. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HealthSCOPE Benefits full-time (More than a year)

    Pros

    The atmosphere is one of the best I've ever experienced. Management is great and extremely knowledgeable. The pay was also pretty good. I love the flexible schedules they offered.

    Cons

    I don't really have any downsides of working there.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Jeans everyday which is so cool

    Cons

    Out dated environment as far as equipment


  9. Helpful (7)

    "If you don't know where you are going any road will take you there....."

    StarStarStarStarStar
    Former Employee - Group Leader in Westerville, OH
    Former Employee - Group Leader in Westerville, OH
    Doesn't Recommend
    Negative Outlook

    I worked at HealthSCOPE Benefits full-time (More than 8 years)

    Pros

    Anyone in need of immediate employment can get a job here.

    Cons

    If you are ambitious and dare display any amount of self confidence you will find yourself in the sunken place. Management is incompetent and gets high off of micromanaging the CSR staff. There is no freedom of expression or opportunity for advancement allowed here. Almost every promotion is lateral. If you have a family to support and want a stable job...this is not the place.


  10. Helpful (3)

    "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Indianapolis, IN
    Current Employee - Claims Representative in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at HealthSCOPE Benefits full-time (More than 10 years)

    Pros

    Get to use pro time as needed, flexible work schedule

    Cons

    Hire new people making more than current employees. No raises in 5 years. No room for advancement. Supervisors promote people with less experience and time at company. Stay away if possible it is high school all over again

    Advice to Management

    To many chiefs and not enough Indians. Address problems with specific person and not whole group. Management has their favorites who get special treatment


Showing 42 of 42 reviews
Reset Filters