Highmark Reviews | Glassdoor

Find your next job here

Highmark Reviews

Updated February 9, 2018
241 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Deborah L. Rice-Johnson
47 Ratings

241 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance does not exist (in 17 reviews)

  • Individual units know better than upper management (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "I love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and opportunities to grow

    Cons

    At times very boring work

    Advice to Management

    Keep up the great work!


  2. Helpful (3)

    "IT Architect Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Architect Lead in Camp Hill, PA
    Current Employee - IT Architect Lead in Camp Hill, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Highmark full-time (More than a year)

    Pros

    Many good people to work with
    Pay is competitive
    Opportunity to work on many different platforms
    Open to changes, but slow to react

    Cons

    Slow to react to change needed
    Somewhat stuck on older technology
    Need to solidify software development planning

  3. Helpful (2)

    "Associate Compensation Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highmark full-time

    Pros

    At one time it was a great place to work. Long-term employees and buy in from leadership toward HR's value as a strategic partner.

    Cons

    Changes within the company lead to a different focus and less employee value.


  4. Helpful (1)

    "fun coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Highmark full-time (More than a year)

    Pros

    -employees I worked with were fun
    -no problems in the office
    -like all jobs there was a lot of work or less

    Cons

    -very bureaucratic at times
    -sometimes there are steps backwards like with any place

    Advice to Management

    no advice


  5. Helpful (8)

    "POSITIONS "ELIMINATED" - GOOGLE THE COMPANY YOU WILL SEE THIS IS TRUE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Camp Hill, PA
    Former Employee - Business Analyst in Camp Hill, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Highmark full-time (More than 5 years)

    Pros

    Benefits are great. Decently priced health insurance, company 401 is comparable to other companies. They match up to 3% and then they match 1/2 a percent on the next two percent. You can move up relatively quickly, but it's all a game on "who you know." Make sure to be friends with management, or you will sit in your current position.

    Cons

    - There are locations in India, and a lot of the jobs are being sent there, which means "positions are being eliminated here. Please google this, and you will see this is true
    - Terrible corporate culture - everyone walks around scared they're going to lose their job
    - Work hours - you're told it's a 40 hour position. That's a lie. They want you to put in extra hours, and not just a few here and there. Expect to work 50-60 a week sometimes
    - They will lowball you an offer, so do not accept the first one if you want to work here. They have a bracket which gives a scale on the pay. You should go for at least the middle. If you do not they company will strickly tell you when you get an internal promotion that they can only go up to a 7 percent raise, or the minimum of the grade in which you took the new position. This is untrue. If HR tells you this, ask to speak to the hiring manager. The hiring manager has the final say

    Advice to Management

    Stop sending positions to India and laying off your workers here


  6. Helpful (1)

    "Required Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Highmark full-time

    Pros

    I like the location of the offices.

    Cons

    In my experience there is a lot of off hours work in IT.


  7. Helpful (7)

    "Decision Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Highmark full-time

    Pros

    WFH, On-site gym, good co-workers

    Cons

    Amazing lack of oversight and governance. Knowledge throughout the organization is fractured and poorly dispersed. Managers at directors level and above are out of touch with reality and ultimately overpaid charlatans lacking innovation, strategy or direction. The company benefits immensely by the inelastic demand for health care and the nonprofit structure of its insurance business. Prior to starting with Highmark, I had a negative image of healthcare insurers and sadly, the negativity of my image has only worsened. The bloat in this company is intense and too often the operational aspects of the business screams excess and wasteful. It continues to astonish me how a company such as this, one that is simply a middle man between patients and actual providers of healthcare, can gouge so many while offering no true or necessary product. Their existence is predicated on their ability to draw pricing power to lower cost, yet in reality, the greatest pricing power would be that of the largest possible pool of insurable people (ie the entire nation or a single payer).

  8. Helpful (6)

    "Highmark review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Pittsburgh, PA
    Former Employee - Director in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Highmark full-time (More than 10 years)

    Pros

    good medical benefits, large company

    Cons

    staff are no longer the most valuable asset, benefits reduced, consultant company mentality

    Advice to Management

    Refocus and place emphasis on what members want from an insurer, not what mangement thinks members want. Place an emphasis rather than de-emphasis on legacy knowledge and employees


  9. Helpful (8)

    "☢☢ AVOID☢☢"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Coding Analyst for MN in Camp Hill, PA
    Former Employee - Benefits Coding Analyst for MN in Camp Hill, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Highmark full-time (More than a year)

    Pros

    Average pay. Great co-workers.

    Cons

    Oh where to start- Incompetent and dissilusioned senior management. TOO many managers and project managers, not one of which is interested in HOW things get done, just that they magically GET done on unrealistic timelines. Highmark will not off you a future, in the past five years they have laid off thousa ds, ended pensions, reduced 401k matching, and outsource as much as they can to India. They proclaim "trust working together" as a top idealology, which is a joke as you can't trust most anyone in charge. If you work in Camp Hill, keep a wary eye, in 5 more years it is unlikely that you will still be there as they are surreptitiously moving everything to Pittsburgh.

    Advice to Management

    Listen to the people.


  10. Helpful (3)

    "Care manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Highmark full-time

    Pros

    Great team with the experienced care managers.

    Cons

    Frequent turnover. Poor management from the top. Individual units know better than upper management. Ongoing issue.

    Advice to Management

    Listen to you nurses.


Showing 241 of 254 reviews
Reset Filters