Highmark Reviews

Pros

Great benefits and very stable

Cons

Salary negotiations cab be conservative

Pros

Hard to lose this job if you show up.

Cons

There are about 6 different systems you will use daily and sometimes per phone call. The software used to get specific information on individual health benefits is absolutely archaic. It takes so long to get to an answer, and reps FREQUENTLY give the wrong information. You will give wrong information too, everyone does because one page says one thing and another page tells you something different. You WILL be micromanaged. I was hit on by one of my trainers. I went to my other trainer to advise and she said, and I quote "you should stop looking so good then", Completely unacceptable. Trust me I dressed professionally, the only thing I could change was maybe stop taking a shower? Needless to say I was not comfortable working in that environment. It is extremely toxic. People are visibly unhappy and defeated in general. Also, there are not a lot of opportunities outside the department in Wilkes-Barre, so do not expect to be able to advance your career. There is a very slim chance that you could make a lateral move to another department, but they are just as unhappy.

Pros

Advancement and compensation are more than expected

Cons

Parking is a bit of an annoyance

Pros

The organization cares about it's employees and the members. They promote from within.

Cons

Can be slow to adopt to new market realities, mostly driven by how much they care about their members.

Pros

Close proximity to many restaurants and Point Park.

Cons

Management sucks. I genuinely don't know how some of the upper management got there. They don't do work, and expect you to do everything. Also, my particular manager was absolutely horrible. Smoked e-cigarettes in front of me during meetings and didn't do any work.

Pros

Salary is competitive. Generous PTO

Cons

Can be over worked at times