Recommend to a friend
Highmark Reviews
215 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Deborah L. Rice-Johnson
39 Ratings
Pros
Work from home and portable laptop (in 16 reviews)
I also appreciated the flexible schedule and they provided good benefits (in 19 reviews)
Cons
Work life balance does not exist (in 16 reviews)
Absolutely NO work/life balance (in 6 reviews)
Helpful (1)
![Highmark Logo]()
"Long time employee"
StarStarStarStarStarDoesn't RecommendI have been working at Highmark full-time
Pros
I am a long time employee. The company has historically been good to me. Has provided opportunities for advancement.
Cons
Company is currently downsizing. Constantly adjusting to health care industry changes. Regional health care climate is also having an impact.
Highmark 2017-07-14 08:55 PDTHelpful (1)
![Highmark Logo]()
"PSR"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Highmark (Less than a year)
Pros
Have a doctors office, 2 cafe's , has work out room, and a gift store,a lot of people with great personalities
Cons
turn over of said great people, high stress, must put up with rude call ins and put up with many cooperate changes create unnecessary confusion and stress sometimes switching lines from dedicated to non and or entire departments you aren't even trained on. If you have a food allergy better pack, no time to enjoy the facilities during work only after work, told not to speak on anything because any wrong word or statement can get you fired if the wrong person overhears you.
Highmark 2017-08-11 19:27 PDTHelpful (2)
![Highmark Logo]()
"Interesting but no thank you"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Highmark full-time
Pros
some fun people, close proximity to downtown
Cons
poor management, close proximity to downtown
Highmark 2017-07-24 09:24 PDTHelpful (3)
![Highmark Logo]()
"Decent workplace but no real employee value felt"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Highmark full-time (More than a year)
Pros
Decent pay, good benefits, fairly stable work environment.
Cons
Consulting organization is very young and inexperienced, not getting support from upper management on ridiculous rules and metrics that contradict each other so you end up spending a lot of time on administrating the budget and resources instead of managing the issues and work
Advice to Management
Managers are too busy doing work to manage resources, at least for the project managers and consultants. This makes it difficult to get support when you really need it and overall you don't feel very valued as an employee
Highmark 2017-07-05 17:31 PDT![Highmark Logo]()
"Marketing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Highmark full-time
Pros
It was a good place to work ... culture is changing for the better and much more focused.
Cons
Management is a little unorganized
Highmark 2017-07-10 04:19 PDTHelpful (8)
![Highmark Logo]()
"A good "training ground""
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookDisapproves of CEOI worked at Highmark full-time (More than 10 years)
Pros
Highmark has a good reputation with other insurers. They pay close attention to regulations and maintain a high level of compliance. It's a tough place to work, so when you move on, you'll be a star!
Cons
Highmark has taken aggressive steps to eliminate older, tenured and knowledgeable employees. They have diminished their value and treat seasoned employees with disdain. They have slowly, but steadily been eliminating them from their workforce. They are being replaced with off shore staff and inexperienced employees. The top tier management talks a good talk, but the bottom line is their incentive check and their perceived power in the community and the overall insurance industry. The focus is on strategy, while implementing that strategy falls to the hands of those who know nothing about health insurance or the complex systems enabling it.
Advice to Management
Lighten the very top layers of management. Apply the same strategy of eliminating the older/knowledgeable employees to the top as well....it would probably change then. Ask employees for new creative ideas to solve current issues and implement them. Incent creativity and innovation. Do more than talk about change. Manage through collaboration and goodwill (view the whole as a team playing together) rather than through fear, divisiveness and false praise.
Highmark 2017-07-05 16:07 PDTHelpful (1)
![Highmark Logo]()
"Unfair promoting practices"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Highmark full-time
Pros
Learning possibilities are endless
Cons
Promotions are difficult to achieve when management continually hires from outside of the department. Many internal candidates available, but were overlooked.
Advice to Management
Consider your internal employees for advancement rather than recruiting for candidates that are outside of the department
Highmark 2017-06-24 10:52 PDT![Highmark Logo]()
"No balance"
StarStarStarStarStarI have been working at Highmark full-time
Pros
Automation, paid on time, training
Cons
No balance between work and life
Highmark 2017-07-09 07:01 PDT![Highmark Logo]()
"Vendor Management Analyst"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Highmark full-time (More than 8 years)
Pros
Stable and growing company with lots of employees
Cons
Volatility of the insurance industry
Advice to Management
Employees are very important asset.
Highmark 2017-06-19 06:08 PDTHelpful (2)
![Highmark Logo]()
"Provider Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Highmark full-time (More than 5 years)
Pros
Great vision as a company to place the customer at the center of healthcare.
Cons
Talented professionals are leaving because lower level management is not able to foster a trusting environment to accomplish strategic objectives.
Advice to Management
Middle level management needs support and training to hold unto their top level performers. Constant turnover does not facilitate the company achieving its mid to long term objectives.
Highmark 2017-06-14 12:37 PDT
Join the Highmark team
Showing 215 of 226 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Highmark Response
seconds ago
Edit • Delete