Homes.com Reviews | Glassdoor

Homes.com Reviews

Updated February 22, 2017
62 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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David Mele
14 Ratings

62 Employee Reviews

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Pros
  • Great management team with exceptional experience and knowledge (in 3 reviews)

  • Maybe good work life balance bc it's only 35 hrs a week (in 2 reviews)

Cons
  • No one cares about actually getting things done (in 4 reviews)

  • Very rough corporate department and poor customer service tactics (in 3 reviews)

More Pros and Cons

  1. "Great atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boca Raton, FL
    Former Employee - Sales Associate in Boca Raton, FL
    Recommends
    Positive Outlook

    I worked at Homes.com (More than 5 years)

    Pros

    Manager was easy going and so was the sales department people

    Cons

    nothing that I can think of

    Advice to Management

    keep up the good work


  2. "If I died and went to hell it would take a week to realize I wasn't at Homes.com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Homes.com full-time

    Pros

    If you don't do anything or care about your job you can fly under the radar and someone else will take the heat for your lack of productivity. People do it there for years. You can get away with literally doing nothing as your job.

    Cons

    No motivation or ownership amongst the teams. It's all very political with everyone pointing fingers and throwing each other the bus or making allies. No one cares about actually getting things done. The company is clearly tanking and the tension is unbearable.

    Advice to Management

    Understand what your employees do and what goes on on your floor. As a manager, invest some time in your employees. 10% of the people do 90% of the work and there are new hires who have been there over a year who have no idea what is going on.

    Homes.com Response

    Feb 22, 2017 – President

    Homes.com has an Open Door policy, where we strongly encourage employees to share concerns and opportunities for improvement with company management. This Open Door policy is very important to me ... More


  3. "Account executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Homes.com full-time (Less than a year)

    Pros

    Communication, attention to detail, efficiency, reliability, progressive and growing mindset, computer literacy, typing speed of 75+ words per minute.

    Cons

    Very rough corporate department and poor customer service tactics
    The hiring process takes about two months
    Communication is not their strenfths

    Advice to Management

    Quality check prior management staff


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fun place, lots of opportunity, good people, lots of calling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Diego, CA
    Current Employee - Account Executive in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Homes.com full-time (More than 3 years)

    Pros

    Good culture, solid opportunity, management cares about your success, aggressive commission

    Cons

    Lots of calling. The industry is getting tougher to sell to. Gets tougher in the winter.

    Advice to Management

    Get more traffic to compete with Zillow, produce more leads for agents!


  6. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really easy to work with clients

    Cons

    As people get older, and new technology comes around. You get the idea

    Advice to Management

    Do what you do


  7. Helpful (1)

    "Territory Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Account Executive in Aliso Viejo, CA
    Former Employee - Regional Account Executive in Aliso Viejo, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Homes.com (More than a year)

    Pros

    Great management team with exceptional experience and knowledge. They were always available and willing to help.

    Cons

    Product often did not work and company technology very behind. Commission structure continued to change and after selling a product we continued to disappoint them.


  8. Helpful (3)

    "Worst place I've ever worked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology in Norfolk, VA
    Former Employee - Technology in Norfolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Homes.com full-time (Less than a year)

    Pros

    The people. I made many wonderful friends when I worked there. While I did not like the company, the people made me happy to go to work.

    Cons

    I worked in the technology side of homes.com in Norfolk. I left the company this year along with most of the people I worked with. The business doesn't communicate with the technology teams, this puts on in a bad spot and we are always playing catch up. Homes was a nightmare, we were forced to work weekends with no extra pay because the business over promised and continued to add scope to the projects. I was forced to go above and beyond my job every day and while I received a lot of verbal praise I never received any monetary increase. The pay is much lower here then anywhere else (at least for technology). I left the company because I truly believe thAt it's a sinking ship. If you currently work there, get out. If you have been hired for a technology job (espically in Norfolk) really think about it.

    Advice to Management

    Communicate with your business. The only way to succeed in the IT business is to be transparent with your employees. Don't expect developers to be code monkeys and record the prioritization meetings. When I was there we never knew what was actually #1 because we were told everything was #1. Stop working your employees into the ground. There is a reason you keep losing good developers. Stop doing a combination of waterfall and agile. If you want to be waterfall you have to lock in the specs and not add anything, that's the only way a dev team can make a date. If you want to be agile (and you should) do away with specs and don't hold teams to a delivery date, release iterations and constantly improve.

    Homes.com Response

    Nov 17, 2016 – President

    I am sorry to hear about your experience at Homes.com and appreciate your candid feedback. At Homes.com we strive to maintain a high performing culture, and will learn and grow from this insight.


  9. "Website Marketing / Customer Service Business Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Website Marketing/Customer Service Business Consultant in San Diego, CA
    Former Employee - Website Marketing/Customer Service Business Consultant in San Diego, CA
    Recommends

    I worked at Homes.com full-time

    Pros

    Great place to work, really nice people. Learned a lot about website marketing for Real Estate Agents.

    Cons

    Not much training at first. Main office was in FL and training was done with Webinars, really hard to learn then try to teach that to new agents who just purchased there new website.

    Advice to Management

    Make a Hard Copy of WORK Instruction manuals, so when you hire new people they can jump right in and do the job. Having a manual is VERY Important.


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Homes.com full-time (Less than a year)

    Pros

    Flexibility, and decent commission structure. Very good management.

    Cons

    Low base salary makes it tough.


  11. "Cold Calling 100 calls a day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend

    I worked at Homes.com full-time

    Pros

    Fun Spiffs, large open office, out the door at 330 everyday

    Cons

    Small commissions, pressure to cold call 100 real estate agents per day. small return in investment for real estate agents

    Advice to Management

    Raise commissions and you wont have such a high turnover rate.



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