Imperva Reviews | Glassdoor

Imperva Reviews

Updated December 5, 2018
221 reviews

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2.9
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Imperva President and CEO Chris Hylen
Chris Hylen
52 Ratings

Employee Reviews

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Pros
Cons
  • "New CEO made a lot of changes that impacted the overall atmosphere and made some good people to leave" (in 10 reviews)

  • "Reshuffle of management team and many key positions over the past 12 months" (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best employer I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperva full-time (More than 3 years)

    Pros

    I've been with Imperva for more than 4 years, and I really like the company, what we do, and the people I work with.

    Cons

    A lot of changes recently in organization and messaging - I think this has made a lot of people nervous/uncertain where they stand.

    Advice to Management

    Try to stabilize a bit - even good change can be done too fast.


  2. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Los Angeles, CA
    Former Employee - Regional Sales Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Imperva full-time (More than a year)

    Pros

    Great Products, Strong Peer group in territory made it fun place to work.

    Cons

    Biggest challenge is fighting for budget priority versus other security products.

    Advice to Management

    none

  3. Helpful (15)

    "Game of Thrones of Information Security Vendors - Nepotism, Narcissist galore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperva full-time (More than 3 years)

    Pros

    Many good people still putting in the hours.

    Most of the technologies are still very relevant and heading in the right directions

    Cons

    Where do you start?

    The company is being run by the boys club, who only care for themselves. Cutting down people and getting promoted for the vanity of your own ego is the rule of the day. Promoting or hiring those who know how to fluff your feathers in the right way and feed those hungry egos.

    Reorganise the business, spent countless millions on Consultants, jam it down everyone’s throats, then turn around 6 months later and basically move things back to the way they were. Great stuff.

     “Radically transparent” business only to have the greatest tin ear, never listen to staff, field managers, customers or partners. More concerned about a high NPS.

    Staff are openly admonished in forums for not giving the right answer or questioning decisions. So, no one says anything.

    Asking middle managers and staff to buy into change and new programs, burning endless hours trying to contribute. Then all of that thrown out as decisions have already been made.

    Management team cringing at the sight of having to speak and interact with the minions is the best. Even customer engagements by management aren’t part of the brief now. Off-sites and extravagant meetings in faraway places are the call of the day for the management team to pat each other on the back.

    Politics at all levels reigns supreme, people who are not in touch with the regime are white anted and cut down.

    Great people have left the business and attrition is now accepted as “if they don’t like it, who cares”

    Advice to Management

    Take your payouts. Have a hard look at yourself in the mirror of karma and know one day it will come back to get you.

    Your not the smartest and the best.


  4. Helpful (18)

    "Radical Transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Redwood City, CA
    Current Employee - Sales in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Imperva full-time (More than 5 years)

    Pros

    Market leading tech
      WAF becoming more commoditized
      Database is still green field with upside and very few competitors
    Passionate people
    Paying market or above to new hires to compensate for above average attrition rate
    Efforts underway to address problem areas for over a year since new CEO joined

    Cons

    CEO Chris Hylen is widely viewed as responsible for the high attrition rate
      Unpredictible mood, behavior swings, and direction to staff
     Exec Staff behave like they never know when or why the next swing will occur
    Tech innovation has slowed to a crawl
    Customer and employee retention have become big challenges
    Finance and G&A continue to slow Sales execution with processes not seen at much larger public companies
    Customer Support used to be a differentiator, not so today
    "Imperva Credo" corporate values are a step in the right direction if demonstrated from the top down - which unfortunately employees generally agree is not happening yet
    Run like an MBA project (work groups, streams, teams, exec offsites to Normandy to walk the battle fields...) with very little interest or understanding of what will actually delight customers

    Advice to Management

    Go out and listen to customers with your own ears. Execs have a "no fly zone" for 30-45 days. It's a nice concept, but they should have a "fly zone" to ride along on as many sales meetings as they can for 30 days.
    Treat employees as you would like to be treated
    Stamp out hypocrisy
    BOD inspection and coaching of CEO behavior


  5. "Inside Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Imperva full-time

    Pros

    Being at Imperva is like being in quicksand. You know you are going to go but you just don't know when.

    Cons

    We told you the issues now listen to Gandhi and be the change


  6. "Future is Bright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperva full-time

    Pros

    CEO is making some great moves for the company. He is leading the company to better company.

    Cons

    Employee Retention is low with all the changes happening.

    Advice to Management

    Value Employees


  7. Helpful (2)

    "A company in transition, but going in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood Shores, CA
    Current Employee - Anonymous Employee in Redwood Shores, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperva full-time (Less than a year)

    Pros

    Great benefits (On site gym, workout classes, family meals, well stocked kitchen)
    Great salary
    Unlimited Time Off
    In transition, so this is a great time to come in and make your mark
    Great work/life balance
    A great place for those willing to roll up their sleeves and make a difference
    CEO is big on values and outcomes and just unveiled a new credo which can be found everywhere around the office

    Cons

    In transition, and sometimes things are a little harder than they need to be
    Not a good place to work if you're not willing to put in some work or want to blend into the woodwork

    Advice to Management

    Keep listening to your current employees, and keep hiring quality candidates who will ultimately make a huge difference here.

  8. Helpful (4)

    "A shell of the former hot cybersecurity player it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperva (More than a year)

    Pros

    Rank and file employees are good and hardworking.

    Cons

    Too much politics. Executives are bad at managing people. Ever since the new CEO came onboard, the culture has been worse.


  9. Helpful (11)

    "desperation is a stinky cologne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperva full-time (More than 3 years)

    Pros

    Good snacks and drinks. Office has plenty of space due to layoffs and dessertions

    Cons

    Schizophrenic environment. CEO is on another planet. He could not make worse decisions if he was trying. Once a solid company is now struggling in every respect. Technology no longer relevant in the marketplace. Same UI for 15 years and 15 years ago it was a bad Firewall UI. Thanks Checkpoint! Innovation is non-existent. Very long sales cycles and virtually no compelling event exists to buy the products. A company that time left behind. Fire and Hire, Hire and Fire.

    Advice to Management

    Looking in the mirror at the problem is distasteful. Do it anyway.


  10. Helpful (6)

    "Gone from bad to worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperva full-time (More than 3 years)

    Pros

    Good people to work with.

    Cons

    Bad management from top down. Stay away.

    Advice to Management

    No advice. Replace the current management with right balance with people and security business skills.