Imperva Reviews | Glassdoor

Imperva Reviews

Updated September 15, 2018
207 reviews

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3.0
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Imperva President and CEO Chris Hylen
Chris Hylen
42 Ratings

207 Employee Reviews

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Pros
Cons
  • "Company in transition, lots of changes should be expected" (in 6 reviews)

  • "New CEO made a lot of changes that impacted the overall atmosphere and made some good people to leave" (in 9 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best employer I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperva full-time (More than 3 years)

    Pros

    I've been with Imperva for more than 4 years, and I really like the company, what we do, and the people I work with.

    Cons

    A lot of changes recently in organization and messaging - I think this has made a lot of people nervous/uncertain where they stand.

    Advice to Management

    Try to stabilize a bit - even good change can be done too fast.


  2. Helpful (8)

    "Radical Transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Redwood City, CA
    Current Employee - Sales in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Imperva full-time (More than 5 years)

    Pros

    Market leading tech
      WAF becoming more commoditized
      Database is still green field with upside and very few competitors
    Passionate people
    Paying market or above to new hires to compensate for above average attrition rate
    Efforts underway to address problem areas for over a year since new CEO joined

    Cons

    CEO Chris Hylen is widely viewed as responsible for the high attrition rate
      Unpredictible mood, behavior swings, and direction to staff
     Exec Staff behave like they never know when or why the next swing will occur
    Tech innovation has slowed to a crawl
    Customer and employee retention have become big challenges
    Finance and G&A continue to slow Sales execution with processes not seen at much larger public companies
    Customer Support used to be a differentiator, not so today
    "Imperva Credo" corporate values are a step in the right direction if demonstrated from the top down - which unfortunately employees generally agree is not happening yet
    Run like an MBA project (work groups, streams, teams, exec offsites to Normandy to walk the battle fields...) with very little interest or understanding of what will actually delight customers

    Advice to Management

    Go out and listen to customers with your own ears. Execs have a "no fly zone" for 30-45 days. It's a nice concept, but they should have a "fly zone" to ride along on as many sales meetings as they can for 30 days.
    Treat employees as you would like to be treated
    Stamp out hypocrisy
    BOD inspection and coaching of CEO behavior

  3. Helpful (5)

    "Once bright cybersecurity company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Imperva full-time

    Pros

    - Intelligent people whom you'd love to work with
    - Well-stocked kitchen and fun company events
    - Various departments staffed by people who consistently went above and beyond in delivering results

    Cons

    - Low morale since the management change in mid 2017
    - Reshuffle of management team and many key positions over the past 12 months

    Advice to Management

    - Eliminate inefficiency
    - Listen to your employees
    - Reward and retain the best performers


  4. Helpful (8)

    "Read before you apply here. This establishment is very poorly run."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Imperva (More than 3 years)

    Pros

    Free food, cheap snacks

    Cons

    Transparency?! What transparency?! Former employees who have been with the company for awhile are suddenly getting the axed for no reason. Or new management is making it unbearable, so they’re forced to quit so they can bring their own people w/ no experience or skills to do the job. This company is very poorly run, has a huge turnover rate. There’s a new batch of employees who start every week, and weeks into position they figure out, there obviously something majorly wrong with this company, so they quit. And the cycle continues. So before you apply here, think about it. It’s a waste of your time. Go somewhere else where you feel secure about your position, big on transparency, big on culture and no back stabbing. The new management cannot be trusted, including some of the staff that are allowing for this kind of behavior to go on.

    Advice to Management

    None


  5. Helpful (3)

    "Heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redwood City, CA
    Current Employee - Anonymous Employee in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Imperva full-time (More than a year)

    Pros

    - Great, dedicated talent within the company
    - Transparency throughout the company
    - Overall strategic vision is spot on
    - Solid benefits and pay

    While we’ve gone through a ton of change lately, everyone feels we are heading in the right direction and that this was long overdue.

    Cons

    - Not everyone is handling the amount of change well
    - Fast pace and high stress (I see this more as a challenge than true con)

    Advice to Management

    Continue focusing on employees first. There are lots of talented, hard working, dedicated employees here. With the fast pace and recent changes, we can all use some extra attention. Stay the course!


  6. Helpful (5)

    "Three ceos in three years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Redwood Shores, CA
    Former Employee - Sales in Redwood Shores, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Imperva full-time (More than a year)

    Pros

    Used to have good tech fifteen years ago

    Cons

    Three ceos in three years no sense of identity no direction


  7. Helpful (8)

    "Lots of layoffs and just a misrible place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Engineer in New York, NY
    Former Employee - Security Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperva full-time (More than 3 years)

    Pros

    Nothing positive here at all.

    Cons

    High turn over, many in management are first time people managers with no leadership experience or talent. Not partner/channel friendly, most sales business is direct. Products are old, not needed by most companies and very difficult to sell. New CEO is very out of touch and made an already not so great company worse. Parts of the company are being aquired by various investment firms and pointless consultsnts were brought in to help make the company better, it did not work. HR is clueless and useless and live in their own bubble. After 4 years and 3 different positions at Imperva I have moved on.

    Advice to Management

    None.

  8. Helpful (8)

    "Poorly run, no eye for talent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Security Engineer in Washington, DC
    Former Employee - Senior Security Engineer in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Imperva full-time (More than 3 years)

    Pros

    Some decent coworkers but most left.

    Cons

    CEO is living and thinking in a cartoon world. Most management on all levels in sales and pre sales have either inherited their positions through longevity at Imperva or are friends with their hiring manager (almost all came from Coverity and Autonomy) and not because they were the best candidate for the job. Coverity and Autonomy were both companies that failed and got aquired at deep discounts. Anyone with any real talent has already exited or is planning their exit out of Imperva. Multiple firms have already started aquireing Imperva including Elliot Partners who specialize in generating revenue from struggling companies. The products are mostly very aged and since there is no competition, as database and WAF security are antiquated and seen as not needed by most organisations it makes for a real unsuccessful and boring day to day working here.

    Advice to Management

    Retire from the cyber sec industry and let capable people who understand security move the industry forward.


  9. Helpful (10)

    "Imperva is the new "Walking Dead""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Redwood City, CA
    Current Employee - Inside Sales Representative in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Imperva full-time (More than a year)

    Pros

    Free snacks that basically are free.

    Cons

    Redwood Shores is in a death spiral. All of us talk about how we can exit the company as efficiently as possible. The new CEO is more of a COO. He refuses to engage with customers and is trying to create a culture that suits his personality with is introverted at best. We don't think he realizes that we actually have to sell things to people and not just dress up in the same tshirt and take selfies.

    Advice to Management

    Please find a new CEO. He does not have the acumen or experience to run a company. It is not too late to right the ship as long as we have the right leadership.


  10. Helpful (2)

    "Great Company. Moving in the right direction"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Imperva full-time

    Pros

    Great people. Great Team. Great product.

    Cons

    Nothing really other than I wish the kitchen was more stocked and we had catered meals.


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