Kastle Systems Reviews | Glassdoor

Kastle Systems Reviews

Updated March 30, 2019
78 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Kastle Systems Co-Chairman & CEO Piyush Sodha
Piyush Sodha
38 Ratings

Employee Reviews

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Pros
  • "oh and I can not forget the popcorn on fridays as well" (in 3 reviews)

  • "The company is always innovating, truly believes in customer service as the customer retention tool and key to growth" (in 3 reviews)

Cons
  • "No 401k match yet, coming soon hopefully" (in 8 reviews)

  • "Project Management is another big problem" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Best Sales Job I’ve Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDM in Los Angeles, CA
    Current Employee - BDM in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    You will not find Management anywhere that cares as much about you!

    Cons

    Honestly, I have to agree, 401k match is the only thing lacking.

    Advice to Management

    Keep it going. Best sales job I’ve ever had!


  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Houston, TX
    Former Employee - Call Center Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kastle Systems full-time (More than 5 years)

    Pros

    Really this is a great job for those who have school but still want that career feel. This job helped get me to where I wanted to be.

    Cons

    There wasn't a lot of room for growth. But it was an awesome experience.

  3. "EPL - Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EPL Programmer in Culver City, CA
    Former Employee - EPL Programmer in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kastle Systems full-time (More than a year)

    Pros

    This was a pretty good job for me. I was promoted out of the operations dept and moved into the EPL dept.

    Cons

    I hated wearing a tie.


  4. "Good Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator in Falls Church, VA
    Former Employee - Operator in Falls Church, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kastle Systems full-time (More than a year)

    Pros

    friendly co-workers, managers, popcorn and donut fridays, bonuses, opportunity to advance with higher education and experience.

    Cons

    short staffed, a lot of slackers


  5. "installation of security systems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kastle Systems full-time (Less than a year)

    Pros

    friendly management,trust technicians feel ownership

    Cons

    no training,evaluation of performance to be improved

    Advice to Management

    training


  6. "Kastle review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very organized company that allows employees to apply their skills in different areas of the company To benefit the mission statement

    Cons

    Abruptly changes the employees hours of work in order to satisfy customers demands upon the company via email and has lacks knowledge of decision making when advancing employees

    Advice to Management

    Listen to the employees who have the courage to talk to upper management about problems occurring daily in the workplace going unnoticed .


  7. Helpful (3)

    "Terrible"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment and flexible and understanding of employees with kids

    Cons

    Management very unprofessional and go off of the “he said she said”. At any point you can get fired without proof of “wrongdoings”

  8. Helpful (1)

    "Very Fun environment, very busy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Falls Church, VA
    Current Employee - Client Service Representative in Falls Church, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than a year)

    Pros

    Some of the best group of people to work with - they hire very well. Can make a difficult day much, much better.

    The more initiative you take to learn the more valuable and resourceful you are.

    Mostly easy to speak with other departments.
    Good starting salary.

    Shuttle from East Falls Church Metro makes it very easy to access for metro commuters.

    Cons

    Very busy - which can be ok if you like to stay busy but sometimes there’s a ton of pressure on Client Service to attend to all clients. In my opinion they need to hire more people.

    Can be very competitive to be promoted internally. But it’s a double-edge sword because if they hire more people it’ll be more competitive.

    Advice to Management

    Hire more one more person per CS team but keep hiring good people.

    Take the time to have employees be trained every 6 or so months.


  9. Helpful (3)

    "Unhealthy Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Negative Outlook
    No opinion of CEO

    I have been working at Kastle Systems full-time (More than 3 years)

    Pros

    -Friendly and hard working staff

    Cons

    -Leadership plays the blame game and lacks skills for encouraging staff.
    -High turnover (new talent is scared away)
    -Overworked staff
    -Insufficient support from day 1

    Advice to Management

    Work on developing a positive work environment and take a look at your hiring and on-boarding process. There’s a reason positions stay vacant so long.


  10. Helpful (3)

    "Had potential, but doesn't invest in employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kastle Systems full-time

    Pros

    Great benefits, flexible work environment, lots of hands on experiences w/ clients.

    Cons

    Management doesn't invest in those who really put in the most work.