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LAMPS PLUS Reviews

Updated January 17, 2018
69 reviews

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2.9
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Dennis Swanson
35 Ratings

69 Employee Reviews

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Pros
  • Good work/life balance and very little overtime (in 11 reviews)

  • It's a job, most of the people are nice, nice break room, good employee discount (in 4 reviews)

Cons
  • The upper management clearly doesn't care about their employees (in 6 reviews)

  • Very Poor Manager and Supervision -Many Customers Complain about Poor Customer Service from the older Sales people (in 5 reviews)

More Pros and Cons

  1. "Great company with lots of growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chatsworth, CA
    Current Employee - Manager in Chatsworth, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LAMPS PLUS full-time

    Pros

    Freedom to innovate. Data driven company that makes decisions based on the facts. Highly competent leadership. Top employees are paid above market rates.

    Cons

    Antiquated systems, internal teams move slowly, and caliber is uneven across the org. Retail side is a tough job and the negative reviews drag down the reputation of a great corporate culture.

    Advice to Management

    Focus on hiring the best.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oceanside, CA
    Current Employee - Anonymous Employee in Oceanside, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LAMPS PLUS full-time (Less than a year)

    Pros

    Imaginative help for clients. Creative possibilities. Clients satisfaction. Self satisfaction.

    Cons

    Too much focus on hustling sales and not much appreciation unless you are the top sales hustler. Direct opposite of training directives.

    Advice to Management

    Support and growth of sales potential. Customers need more help in this area. Sales jockeys are a dime a dozen.

  3. "Lamps Plus is Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in Chatsworth, CA
    Former Employee - Senior Programmer Analyst in Chatsworth, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LAMPS PLUS full-time (More than 5 years)

    Pros

    Great Manager, Projects, Equipment, Training & Resources, and Compensation.

    Cons

    Shared office space for IT.

    Advice to Management

    Your Management is excellent... please continue.


  4. Helpful (3)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Portland, OR
    Former Employee - Sales Associate in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LAMPS PLUS full-time (More than 3 years)

    Pros

    At best, it was a great team environment, where we all supported each other. The ongoing training modules we were required to watch were usually quite helpful, and increased my confidence as a salesperson. The district manager does a great job, and he can be a really good resource for help and advice.

    Cons

    Working on a commission-only basis encouraged employees to undercut each other. When I first started working there, we had a team of genuinely nice salespeople who worked (mostly) in harmony. Over time, the store was taken over by more competitive sales people, who had little regard for how their methods affected every one of their coworkers. The way the company is set up actually encourages this behavior. Your statistics are everything, and as soon as you fall below the top 2 or 3 in the store, you become a problem. The customers can feel how they're getting played in that type of cutthroat environment, and you can tell they find it distasteful. It also makes them wary of whether or not they're being told the truth. Frankly, they would get better information and customer service if the salespeople felt more encouraged to work together as a team.

    Advice to Management

    Most importantly, check the quality of your products. There are too many problematic items that are not worth any price. Secondly, stop fostering an environment that is not sustainable for the employees. Teach more, create better teams, pay hourly plus commission, pay warehouse and display staff a better hourly wage. Employees are stressed by corporate surveillance and the pressure of the personal statistics, and this atmosphere makes it difficult to be positive and genuinely helpful salespeople. The customers end up distrusting us, and feeling cheated. Then salespeople feel judged as inadequate from both customers and corporate. I loved my co-workers and would have stayed a lot longer, but I only felt that these factors would get worse over time.


  5. Helpful (2)

    "Web developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at LAMPS PLUS full-time (More than 3 years)

    Pros

    Decent salary
    Team work is always outstanding.
    Co-workers are friendly
    No micromanagement
    Managers are professional and attentive (most of the time)
    Flexible hours
    Christmas and Halloween celebrations are nice.
    Work/life balance is OK mostly (see cons about overtime)

    Cons

    Old technologies. We are using outdated front end and back end technologies. Management is resisting adoption of more modern tech. If you are using more modern stacks and tooling you will have a better quality systems and attract more talented developers
    Expensive benefits
    Have to clock in for salaried employees
    Coffee is terrible
    Parking is a pain if you come after 9am. You will have to park across the street and risk getting run over when crossing (there is no stop stop sign / traffic light)
    No paper plates, forks, spoons in cafeteria. Seriously ?
    Interior is outdated. There is only one drinking fountain and it’s very old. The bathroom faucets are terrible (they work half of the time)
    No option to work from home on certain days (yet you are required to work overtime from home sometimes)
    Strict dress code for everyone even if you are not in the customer facing role.

    Advice to Management

    Be open-minded to modern tech stacks
    Ease dress code
    Add more parking
    Improve interior (feels outdated)
    Allow working from home
    Improve coffee (also will be nice if you add creamers and milk instead of powder) and offer more beverage choices (like tea)


  6. Helpful (1)

    "Web Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LAMPS PLUS full-time

    Pros

    Co-workers by and by were all pretty amazing.

    Cons

    Repetitive tasks and deliverables takes a toll on the creative spirit.


  7. Helpful (1)

    "Worst company ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LAMPS PLUS full-time (More than 3 years)

    Pros

    Commission only sales, means you will work all the time for little pay. Management is horrible and they treat the employee as bad as they do their customers. The sales managers have been there forever and have no clue how to run a success business, there are always breakages, problems shipping, etc..and they will take this out of your pay even though it was another dept. that caused the problem.

    Cons

    Everything, stay clear of this place.

  8. Helpful (1)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Chatsworth, CA
    Current Employee - Intern - Hourly in Chatsworth, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LAMPS PLUS (More than a year)

    Pros

    It was a good internship providing hands on internet marketing pay per click experience. Thought maybe I'd get a full time position but it was just an internship.

    Cons

    No full time position thought maybe but the economy was poor at that time and they were downsizing a lot


  9. Helpful (7)

    "One of the worst companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Chatsworth, CA
    Former Employee - Software Developer in Chatsworth, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at LAMPS PLUS full-time

    Pros

    Halloween party is something special

    Cons

    Benefits are terrible
    Website is so buggy
    They fire people without any reasons (both - new hires and people who have been around for 15 years!)
    A lot of politics
    Management is not professional
    Old, inefficient company
    Limited parking
    Coffee
    They advertise that work\life balance is great... on a paper


  10. Helpful (8)

    "Just ok....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Chatsworth, CA
    Current Employee - Current Employee in Chatsworth, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at LAMPS PLUS full-time (Less than a year)

    Pros

    It's a job, most of the people are nice, nice break room, good employee discount

    Cons

    where to start: Parking is a pain, time clock....literally have to punch a time clock even if you are salaried. 30 minute lunch breaks, systems are lackluster, no real ladder that I have seen to climb to the next level. The company is family run and an outdated family and way of running the business.

    Advice to Management

    Invest in better systems, throw the time clock out it's embarrassingly old school.


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