MAA Reviews | Glassdoor

MAA Reviews

Updated April 19, 2017
149 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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H. Eric Bolton Jr.
69 Ratings

149 Employee Reviews

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Pros
  • Great company with good benefits (in 11 reviews)

  • decent pay, great company, opportunity to grow (in 10 reviews)

Cons
  • Upper management is available when needed, however some micro manage (in 14 reviews)

  • Property manager doesn't do it according to the policies in our company it is done her way (in 10 reviews)

More Pros and Cons

  1. "Decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Winston-Salem, NC
    Former Employee - Property Manager in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAA (More than 5 years)

    Pros

    They are very supportive of their employees. Fair and open.

    Cons

    Upper management is available when needed, however some micro manage.


  2. "Company has changed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Property Manager in Atlanta, GA
    Current Employee - Assistant Property Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MAA full-time (More than 8 years)

    Pros

    Training Opportunities, Apartment Discount, Stock Purchase Option, Decent Pay

    Cons

    Upper Management is unfeeling. Company has lost the care for employees. It's all about the dollar now

    Advice to Management

    Listen and pay attention to lower level employees


  3. "Leasing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Dallas, TX
    Current Employee - Leasing Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAA (More than 3 years)

    Pros

    Fast-paced environment working with an excellent team! We are paid a full 8 hours on weekend days for shorter shifts!

    Cons

    Sometimes difficult to complete all tasks each day because of the workload.


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  5. "Not what it use to be:("

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager in Raleigh, NC
    Former Employee - Property Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MAA full-time (More than 8 years)

    Pros

    Training, Benefits, goals, growth, structure

    Cons

    Sr.Mgmt, Sr. Mgmt, Sr. Mgmt

    Advice to Management

    Hope you can hold on to those core values. Take an extra hard look at Sr Management. It all started to change when they merged with Colonial. It's a shame:(


  6. Helpful (2)

    "Great company to work for!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Property Manager in Little Rock, AR
    Former Employee - Assistant Property Manager in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MAA full-time (More than 3 years)

    Pros

    Professional company with outstanding training program.

    Management at all levels are engaging and supportive.

    Great opportunities for advancement within company.

    Cons

    A good work-life balance can be challenging due to late leasing office hours.

    Must be able to adapt to change since policies change quite often.


  7. Helpful (1)

    "Decent pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leasing Consultant in Mansfield, TX
    Former Employee - Leasing Consultant in Mansfield, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MAA full-time (More than a year)

    Pros

    Good pay when you lease a lot
    Excellent benefits
    Good management company format
    Get to meet new and exciting people everyday

    Cons

    Lot of unnecessary office drama
    Corporate is very strict
    Sometimes on-site residents give you a lot of trouble more so than prospects

    Advice to Management

    N/A


  8. Helpful (5)

    "After Merger - Post Employees Losing Jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MAA full-time

    Pros

    Great benefits, pay and bonus plan. Most people have been with company for over 5+ years and we were given great 401k and stock options

    Cons

    Since the merger, Post employees are treated badly by their new superiors. Most open Orlando jobs are for Post positions because the big boss needs to slash budgets as salaries are too high. When talking with Human Resource department, I called back in to speak with my representative and was told that they didn't remember my conversation about the problems and had nothing on file. Therefore, the Open Door Policy does not work very well. Such a shame that Post merged with MAA, hurting a lot of good people.

    Advice to Management

    The things you told us upon merger were all untruths. You need to get the feedback of your new managers to tell you what is going on. As for Human Resources, I have found that to be a joke of a system and calling the Employee Hotline gets you fired! Please don't post a note on here saying to call in to discuss because I did that and never got a call back.


  9. Helpful (4)

    "Don't really care about long term employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Property Manager in Atlanta, GA
    Current Employee - Assistant Property Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MAA full-time (More than 3 years)

    Pros

    The employee discount is nice, and the benefits are pretty good

    Cons

    Upper management is very absent and hard to get in touch with. They are not very involved with what's going on on-site. Employees are not paid enough for what they are asked to do

    Advice to Management

    Reach out to your on-site employees every so often and


  10. Helpful (1)

    "Great Company with fantastic benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Charleston, SC
    Current Employee - Leasing Consultant in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAA full-time

    Pros

    Good hours. Consistent days off. Team environment. Great benefits. Opportunity to grow within the company. Holiday pay. Commission on leases and renewals.

    Cons

    Work until 6pm. Pay is good, not great. When it is slow, you aren't making commissions.

    Advice to Management

    Don't be afraid to move a person with potential to a better position, even if they lack the experience. A quality person can be trained for any task.

    MAA Response

    Feb 8, 2017 – Employee Relations Manager

    Our hours are established to best meet the needs of our residents and prospects. The Company strives to provide competitive base pay with performance driven incentives. We encourage you to actively ... More


  11. "Leasing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Atlanta, GA
    Current Employee - Leasing Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MAA full-time (Less than a year)

    Pros

    A lot of bonus opportunities. Thats honestly it. Great colleagues. And rent concessions. I just need a 20 word minimum to post this

    Cons

    You will get overworked and micromanaged. I am an extremely patient and optimistic person, but this company steps on you and overlooks the positive things you do for them. When you put in insight, they dont listen. Im probably the most unhappy ive ever been in any job.

    Advice to Management

    Change your outlook on people who dont make as much money as you. Humble yourselves


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