Mapfre Reviews | Glassdoor

Mapfre Reviews

Updated June 18, 2018
73 reviews

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2.2
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Mapfre CEO Antonio Huertas
Antonio Huertas
24 Ratings

73 Employee Reviews

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Pros
  • "Paid time off, health insurance, life insurance, 401k match" (in 5 reviews)

  • "Relaxed environment, good benefits, paid time off and holidays" (in 4 reviews)

Cons
  • "Low pay for stressful job with little to no training or support" (in 5 reviews)

  • "Employer provides little to no training from your first day setting most employees up for failure" (in 4 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Very invested in making sure that the intern gets as much exposure to the company as they can. Many opportunities to network with other leaders in the company.

    Cons

    There weren't any downsides.

    Advice to Management

    Don't be afraid to assign complex projects to interns


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mapfre full-time (More than a year)

    Pros

    Great benefits and great people to work with.

    Cons

    Poor communication between departments and secretive environment in management.

  3. "Too hierarchical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Specialist in Webster, MA
    Former Employee - Investment Specialist in Webster, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mapfre full-time (More than a year)

    Pros

    Paid time off, health insurance, life insurance, 401k match

    Cons

    Too hard to be promoted, too much time 'heating up' the chair

    Advice to Management

    Management should be closer to their employees


  4. "Insurance Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Mapfre full-time

    Pros

    Overall company is good, benefits good, good coworkers, good place to work

    Cons

    Lack of communication, rates not very competitive, lack of support from a supervisor or boss, no opportunity for advancement. low salary pay.

    Advice to Management

    Need more support for Sales agent team, they work the hardest...


  5. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Webster, MA
    Current Employee - Claims Adjuster in Webster, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mapfre full-time (More than 8 years)

    Pros

    Good benefits, great coworker family environment

    Cons

    Management is disconnected, micromanaging and hierarchy are prominent themes. Career advancement is very difficult.

    Advice to Management

    Transparency. Allow autonomy. Encourage more merit based promotions by becoming more involved with employees. Encourage cross training.


  6. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good cafeteria, good location, modern facilities

    Cons

    Poor communication, sometimes supervisors don't even understand what your job is.

    Advice to Management

    Improve comunication


  7. "Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Lines Representative in Webster, MA
    Former Employee - Personal Lines Representative in Webster, MA
    Doesn't Recommend

    I worked at Mapfre full-time (More than 10 years)

    Pros

    OK benefits
    OK pay
    Clean building
    Plenty of parking
    OK tuition reimbursement
    Great feedback on reviews

    Cons

    Growth opportunity - it's all who you know
    Pay grades are embarrassing and do not even cover increase of medical, not to mention cost of living. I took home more 10 years ago than I do now.
    Too much documentation , instead of working
    Not all departments are created equally
    Mapfre pays minimal, takes advantage of location, same job in Worcester is at least 10,000 more
    Technology is very poor

    Advice to Management

    Really listen to your employees, just don't pacify and fix with a band-aid. A billion dollar company should have state of the art equipment. Don't treat us like another number and expect quality work. You get what you pay - this would be true to employees as well. New employees starting out with what dedicated employees are making that have been there for years. People talk, this brings down the company moral. Make things fair.

  8. Helpful (6)

    "Like Prison Camp..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free coffee. Some of the people are okay to work with. The office is located in a nice setting. Free utensils.

    Cons

    The management here is MILITANT. Female bosses even more so. Management is inconsistent. Policies and procedures are never clear or change without notice. The company kept getting negative survey results from the Great Place to Work and for good reason! Management is stuck in the 80s and fail to admit that without their employees, Mapfre would be nothing. They have downright refused to ever offer a bonus to employees! Claiming it's not in the budget, however management gets a nice bonus every year. (Oops, I bet you thought no one was supposed to know that!) Management is out of touch. If you like being micromanaged, then this is the place for you. You will be hounded if you are not logged into your phone by a certain time (even if you get no calls all day) , and you are not allowed to make up time if there is a snow storm. So if you come in late due to a snow storm, they will deduct that time out of your PTO and it goes against you as "unscheduled" even though you made an effort to show up. You cannot make up the time. The company likes to pretend they're on your side, but really they're not. All employee recognition programs and activities are employee sponsored. So if you want to reward your team mate for a job well done, don't go to management. Your unit will actually need to chip in and buy them a gift card. Mapfre is only interested in buying everyone pizza and bagels. The company hosts a service reward program but there's no actual 'reward'. It's a certificate with your name on it and the # of years you have been employed.

    Advice to Management

    Do the world a favor and quit. Your cheapness is embarrassing.


  9. Helpful (4)

    "Poor work environment"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Under in Webster, MA
    Former Employee - Under in Webster, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Mapfre full-time (Less than a year)

    Pros

    The department manager was very nice, but was also new.
    Pretty flexible with schedule.
    Decent benefits.

    Cons

    This was not a production position, yet the manager always made underhanded comments about production expectations.

    When asked for an expectation of what was considered "good" production, the answer was "the job doesn't really work that way." This is true, as underwriting may require a lot of research and review.

    If the immediate supervisor had negative feedback, she hid behind the team to address it, saying "the team feels..." which created an acrimonious environment.

    No clear processes. What was recommended to do one day, was not the same way something was processed for the same task the next. Very inefficient work environment.

    I quit in less than six months.

    Advice to Management

    Develop clear expectations and guidelines, improve morale, do not step on it when you know it's low. Develop your employees.


  10. Helpful (5)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mapfre (More than 8 years)

    Pros

    Generous PTO .. friendly co workers.. paid holidays.. vacation time is usually accepted with no issues .. conveniently located close to everything

    Cons

    Micromanaging, gossipy atmosphere, no room to grow..unequal distribution of work .. overworked with little to no compensation.. lots of favoritism


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