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Marchex Reviews
Updated Aug 17, 2023
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Found 148 of over 237 reviews
35% Recommend to a Friend
Found 149 of over 237 reviews
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Recommend to a Friend
Edwin Miller
0 Rating
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "the pay is low and with many people having been there for so many years there are inevitable cliques" (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of Marchex and is not affected by filters.
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- 5.0Jan 15, 2021OperationsCurrent Employee, more than 3 yearsSeattle, WA
Pros
Management has been wonderful and understanding during Covid. This has brought a true new meaning to work/life balance as many juggle careers, remote learning, and childcare. Work/life balance has always been a Marchex plus but this just shows how much leadership careers about well-being and safety. It's also great to work for a company with an exciting product suite.
Cons
The pay could be improved on
Marchex Response3yThank you for the review! We're glad you enjoy working at Marchex!
- 1.0Aug 17, 2023Sales Development Representative (SDR)Current Employee, more than 1 yearWichita, KS
Pros
Not many pros. It’s a job?
Cons
They don’t pay full commissions. You earn the money but then need to argue with managers and finance to get paid every month.
Marchex Response2moWe appreciate your feedback and are sorry to learn about your experience with commission payments. Our employees' satisfaction is a priority, and we apologize for any inconvenience you've faced. We are committed to ensuring fair compensation for the hard work of our employees. If you would be open to it, we would welcome the opportunity to discuss your experience further and gather more details to help us improve. Please feel free to reach out to your manager or People Services at any time.
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Marchex Reviews FAQs
Marchex has an overall rating of 2.6 out of 5, based on over 237 reviews left anonymously by employees. 35% of employees would recommend working at Marchex to a friend and 30% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
35% of Marchex employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marchex 3.4 out of 5 for work life balance, 2.6 for culture and values and 2.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Marchex to be benefits, career development, culture and the cons to be senior leadership, management, compensation.
