Monotype Reviews

Updated Apr 21, 2021

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3.6
68%
Recommend to a Friend
78%
Approve of CEO
Monotype President and CEO Scott Landers
Scott Landers
80 Ratings
Pros
  • "Work life balance and cool environment(in 25 reviews)

  • "Be it holidays or work from home(in 5 reviews)

  • Cons
  • "Slowly-shrinking legacy revenue base (printers, fonts) shifting into questionable new investments (rent-a-font websites, ad-banner imagery, emojis)(in 6 reviews)

  • "Old technologies, micro management team(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 10 years

      Great Place to Work

      Feb 2, 2021 - Software Engineer in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great potential for growth. Amazing culture. Transformative leadership.

      Cons

      Complexity of business models but the company moving towards simplification.

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    2. 3.0
      Former Employee, more than 1 year

      Wouldn't Recommend

      Mar 11, 2021 - Sales in Woburn, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun atmosphere Once a month happy hours Small company so you get to know a lot of the people there even if you don't directly work with them Scott the CEO is very friendly and will sit with you at lunch and chat Overall an interesting product to work with PTO / Sick time

      Cons

      You're really not 'selling' you're just going after companies that are using Monotype's IP without licensing The support and training for the sales teams is non existent. Nothing was streamlined, you'd ask one manager something and get a different answer from another. They tried to cut down what you're getting paid on, thus making it barely a livable wage for the area. Discussed issues our team was having numerous times and nothing got done, there was an excuse for everything mentioned. Managers are too busy to answer questions, sometimes took 2 or 3 days to get a response Disorganized

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    3. 1.0
      Former Employee, less than 1 year

      Terrible leadership

      Jan 22, 2021 - Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great colleagues - Good benefits

      Cons

      This can be a business school case study on failure in leadership - how to hire the wrong executives, watch them pat themselves on the back, get rid of the ones that don't fall in line, and suck the soul out of an iconic organization with a rich 100+ year heritage. Leadership is utterly incapable of creating any sense of alignment. Anyone who doesn't work in India is in constant fear of being laid off because profit is the end all and be all in the decision making process. They pretend that things like vision, purpose, culture and long term strategy matter, but it's all a false facade. They subscribe to the school of "if we say it enough times, it'll become true". If I had a nickel for every time I heard an executive say "customer first", "customer centric", "best place to work", "communicate transparently"...... The reality is that none of these things really matter to them. The bottom line is that the only thing that matter is the financial bottom line. It makes me really sad that this once vibrant and purposeful organization is now a soulless shell of its old self.

      2 people found this review helpful
    4. 1.0
      Former Employee, more than 5 years

      Huge disappointment

      Aug 17, 2020 - Senior Marketing Manager in Woburn, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Nice lobby -Above average wages -Employee stock plan -Decent healthcare plans -Top talent on the individual contributor level

      Cons

      They'll dazzle you with their modern tech company HQ, but if you look deep at the faces of the people walking the halls, you'll see the hidden truth: this company is just a 1980s hardware company posing as a modern SaaS operation. At the root of all problems is the lack of leadership at the director level and above, in particular at the executive level. There are no mentors or leaders to look up to, especially on the marketing team...so if you are still young in your career, there aren't many people here to help you on your journey. There is also an ingrained culture of bad decision making in all aspects of the company from product development to employee goals to budget processes to acquisition strategy. Due to that culture, individual contributors are set up for failure and receive every bit of the blame. The norm of every day life includes: unclear strategy, no ownership of goals, wishy-washy attitude toward budget and spending, and unrealistic deadlines. Plus, many roles are being offshored to India. Lastly, the executive strategy shifts every 3-6 months, which the leaders position as par for the course of "fast paced environments" but in reality it just leaves many people confused and disengaged.

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      2 people found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Excellent place to work

      Jan 24, 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employees first; great adaption to remote work

      Cons

      Lots of change in recent years

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    6. 4.0
      Former Employee, less than 1 year

      They try...

      Dec 4, 2020 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They people were awesome, and the benefits were better here than at any other job I’ve ever had.

      Cons

      Their priorities were a little out of whack. Constantly saw employees who didn’t know what they were doing grow within the company and got praise, meanwhile, others who made impact, worked hard and were actually decent to be around were either laid off or overworked

      2 people found this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Good compensation, interesting work culture

      Jan 4, 2021 - Business Development Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fair compensation, travel (if you enjoy that), respectable reputation in the creative community, good technology supplied to do the job

      Cons

      The work can be tedious, loose handle on harassment and discrimination management, little opportunity for career path growth

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      1 person found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Good company but need to implement a way to attract and maintain the employees.

      Feb 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and salaries. Very attractive.

      Cons

      A lot internal changes in the management.

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    9. 2.0
      Former Employee, more than 3 years

      Outsourcing Machine - Stay Away

      Oct 29, 2020 - Marketing in Woburn, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people within the rank and file. Cool industry with creative and inspiring type designers. Work/life balance.

      Cons

      The weakest executive team I have ever been a part of. No job security, they believe everything can be outsourced to India. Good enough is worth paying pennies on the dollar. A cadre of execs who yes each other to death to save their own jobs.

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      6 people found this review helpful
    10. 3.0
      Current Employee, less than 1 year

      Growing Pains

      Feb 17, 2021 - Enterprise Sales Manager in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and fun atmosphere

      Cons

      Growing pains and slow communication

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