Monotype Reviews | Glassdoor

Monotype Reviews

Updated September 19, 2017
58 reviews

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2.8
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Monotype President and CEO Scott Landers
Scott Landers
20 Ratings

58 Employee Reviews

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Pros
  • Work-Life balance, Friendly and Learning environment, The culture of office is great (in 4 reviews)

  • The company is going through an exciting period of growth and transition (in 3 reviews)

Cons
  • Work life balance, Compensation can be better (in 2 reviews)

  • New sales structure forced on the team and clients is not working for the best interests of clients (in 2 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Woburn, MA
    Current Employee - Sales in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monotype full-time (Less than a year)

    Pros

    The company has made some exciting acquisitions in the past few years and is currently tying it all together. The sales team has been reorganized and set up to aggressively hunt for new business. There are a lot of new faces on the sales team (including myself), along with some very tenured people who are always willing to help when you have questions. It's not uncommon to see senior management walking through the office and conversing with any employee, regardless of role. They're very approachable and care deeply about the organization. There's a ton of opportunity to come in here, be creative, and grow professionally.

    Cons

    None.

    The organization is going through a transition, like almost every other technology company out there. In order to stay relevant, companies need to be flexible which means employees need to be flexible. An "adapt and overcome" mindset is a must at any organization.

    Advice to Management

    Stay the course. Continue to communicate. Continue to train on products and leadership skills.


  2. "Exciting times for a 125-year old company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monotype full-time (More than 3 years)

    Pros

    The company is going through an exciting period of growth and transition. Management has expressed a clear growth strategy and appears to be taking action against it. It’s hard to go through change, but the company’s future opportunity is compelling and I’m happy to be a part of its exciting journey! The benefits are great and even as the company has grown, the benefits have stayed the same with a few more perks added each year. We recently got AnyPerks, which offers a bunch of discounts and promotions on everything from movies to gym memberships and wellness programs – it’s been an awesome new benefit. I have been able to take classes at university with the tuition reimbursement too. My salary seems on-par with other job opportunities I get contacted about in my market. Overall, I’ve had a great experience here at Monotype.

    Cons

    With transition comes change – which is exciting to me – but is not always well received by certain folks. There are a lot of new people joining as the company is growing quite fast. Sometimes it is hard to keep up with all of the new names! The good news is, the company is growing which means lots of opportunity for me to move up and grow.

    Advice to Management

    I appreciate the ongoing sales training and professional development. It’s helping me be a better leader! Please keep it up!

  3. "Great first job out of college!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Monotype full-time

    Pros

    If you want to sell type and font this is the place to be. You can get lots of experience and learn about fonts. You can also get a good salary and matching 401k. Great job if you are recently out of college.

    Cons

    Very transactional low level job. Reminds me of ADP and Pitney Bows. Also Fonts are not interesting and not a lead into marketing technology. This is important to note because this firm will tell you they are in the marketing space - but they sell fonts. Also depending on the manager you get - well the experience is very different. Mine was all about being mr cool and using his expense account.

    Advice to Management

    Not much good luck selling fonts. Its boring as can be. But being a boring business can be very profitable.


  4. Helpful (2)

    "A company going a lot of changes in this few years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Type in Boston, MA
    Current Employee - Type in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you have any interest in type, it's probably the largest and a legendary company to work at. The company is going through many changes in these few years, I feel like half of the employees left and the new ones came in. (including acquisition)

    Cons

    Communication between regions and sections is extremely poor. You feel like you are part of the company, but you feel less that it has to be you. Stock price is getting lower and lower.

    Advice to Management

    Attention to improve communication obstacles and awkwardness among regions and sections.


  5. Helpful (1)

    "Exceeded my expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Management in Woburn, MA
    Current Employee - Engineering Management in Woburn, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monotype full-time (More than a year)

    Pros

    Have been here for more than a year. Has truly exceeded my expectations. Company is going through a change ... change is hard and takes time, effort and commitment. Many of the newer people are excited, but takes time to turn the old guard around.

    Cons

    Many people have been at Monotype for a long time. They don't understand that the old revenue streams will go away and the company has to re-invent itself. Many are having a hard time making the change that is needed.

    Advice to Management

    Change is hard, but its needed. Figure out the folks that are willing to go along and have them help the rest of the troops


  6. Helpful (8)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Woburn, MA
    Former Employee - Sales in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Monotype full-time (More than a year)

    Pros

    Most people are great to work with, laid back office environment / casual dress, the font industry itself is genuinely interesting.

    Cons

    The company uses stock and benefits as an excuse to pay employees mediocre salaries which is no longer an effective tactic as the stock price has been cut in half in the last 2 years. The HR department is beyond incompetent and painful to work with. Company perks (holiday party) are slowly disappearing. Jobs are being outsourced to India and work quality is suffering as a result.

    Advice to Management

    Your vision is worthless if you lack the ability to execute upon it. Focus on maintaining the core business before wasting money on questionable tech startups. Pay top performers well or risk losing them.


  7. Helpful (7)

    "Make Our Company Great Again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Monotype full-time

    Pros

    Really good, dedicated people on the creative side of the font business.
    Good 401K match and benefits
    Forward-thinking with acquisitions to diversify the business

    Cons

    Sales management that has done nothing to endear themselves to the troops.
    Not motivating as leaders.
    Management rolled out new, ill-conceived organizational plan when it was anything but ready.
    Management doesn't seem interested in hearing feedback from team about how to better the structure.
    New sellers bait and switched about what they will be selling and unhappy about it.
    New sales structure forced on the team and clients is not working for the best interests of clients.
    Increasing the sales force by 10 fold with unachievable quotas setting up lots of people for failure.

    Advice to Management

    Slow your roll. Be smart about the changes you put forward by getting all stakeholders on board. Good change is great. Flawed change is bad for business, employee morale and employee retention. HR talks constantly about being the employer of choice, yet the actions of sales management sends a different message: accept their way or get out. Make our company great again!

  8. Helpful (8)

    "Unstable –High Attrition -Poorly Mg - Do not recommend at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Monotype full-time (More than 8 years)

    Pros

    None that I can speak of. It is a sad demise of a great company, dedicated group of people and industry leader in a mater of a few years.

    Cons

    Monotype is in a downward spiral focusing on the bottom line, not their employees or customers best interests and not quality product dev anymore. The CEO left and the CFO filled his spot. Making money has replaced quality. Many Monotype employees that had a long tenure at the company, have left on their own/fed up or been pushed out by upper management in the last few years. They are left with a hard mkt as worked in a niche area and in their older yrs of employment. These folks are whom the younger new employees refer to in the reviews as being friendly/helpful. Left is a shell of the previous wealth of industry knowledge and connections to customers.
    MT has rebranded to a younger (Lower salaried) team spearheaded by a very toxic mkting grp. It has been a long and poorly executed process with resentment by employees and clients as well. Management teams add odds and have no symmetry. Everyone in mid mgt fearing for his or her jobs.
    Training is poor with no upward movement. You remain in the same position forever– no cross training and many hrs. of work. Sr Mgt is making money hand over fist while employees are left short changed.
    Product development has a lower quality level with now jr. experience engineering teams off shored. Stocks way down… HR and Sr Mgmt. must be writing the positive Glassdoor reviews!

    Advice to Management

    Sadly to much to say... I had loved working for MT…


  9. Helpful (13)

    "50% Old-World Artisan, 50% Software Startup, 50% Lost Confused Child"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Monotype full-time

    Pros

    Diverse, eclectic workforce -- hipster code-slingers, multidisciplinary artists/designers, blue-blooded sales reps and financiers. Relaxed office environment. Frequent banquets, corporate outings, ice cream socials. Not uncommon for employees to "settle in" during the good old days, forge friendships, and stick around for 15, 20, 25 years. Plentiful opportunities for travel, given office presence spanning 11+ countries.

    Cons

    Dangerous levels of constantly-changing brand strategy, disorganization, and interdepartmental confusion. Near complete lack of accountability. Slowly-shrinking legacy revenue base (printers, fonts) shifting into questionable new investments (rent-a-font websites, ad-banner imagery, emojis). Careers tend to stall and calcify at Monotype, due to limited industry exposure and (lack of) growth paths. Some hints of faltering investor confidence, layoffs, offshoring to cheaper venues.

    Advice to Management

    Seems like this grow-an-experimental-new-software-shop-out-of-legacy-printer-money tack isn't working out. Too many random toss-a-dart-at-the-wall acquisitions. Senior leadership is mired in cliquish turf wars, and ill-suited for this sort of transformation. Strongly consider "getting back to basics," casting off extraneous business units, and carefully re-evaluating your next step(s).


  10. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Monotype full-time

    Pros

    I really enjoy the work environment. It's a great company to work with. Good salary and awesome benefits.

    Cons

    So far nothing bad to say.


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