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Navigant reviews

3.3

60% would recommend to a friend

(733 total reviews)
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Scott McIntyre

86% approve of CEO

47% positive business outlook

Navigant has an employee rating of 3.3 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navigant employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

733 reviews
5.0
Sep 24, 2018

Associate Director -

Recommend
CEO approval
Business Outlook

Pros

One of the best professional working environments I've ever worked. Opinions and skills were valued by my supervisors and subordinates. I was allowed to grow professionally and contribute to the growth of the organization.

Cons

Often times over-utilized (too much work, not enough time). Which is a good problem to have - the extra work/demand was recognized in bonuses/promotions, etc.

1.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Work schedule is usually predictable

Cons

While I do not know what the rest of Navigant is like, my year-long experience on the largest managed services project has led me to believe that this workplace is incredibly racist. For starters, the project is overwhelmingly white yet employees of color/employees of ethnic minorities are fired and quit at a disproportionate rate. To date, 5 out of the 5 employees fired are persons of color or from minority origins. Of the 16 employees that has left the firm, 9 come from minority ethnic origins. Moreover, project management created a "low-performance team." With the except of two individuals, everyone that has been on the team in the past or is current on the team is an employee of color/ethnic minority. Overshadowing the above statistic is the fact that when employees of color leave, they often enter more prestigious companies or more advanced roles. Meanwhile, white employees on the project with worse performance are given endless opportunities and positive attention from management to motivate growth and remediation. Egregious instances of racism occur on a frequent basis. Certain project managers constantly mix up employees of similar ethnic origins/language capabilities with each other. It is absolutely useless to escalate to senior managers because they are extremely close to the offenders and any reasonable person would see that their integrity is compromised. The only instance of HR report, that I know of, ended with the HR rep patronizing the reporter and laughing at her in her face. If you are not a white man from Long Island, avoid this place!

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Navigant Response
6y
We appreciate and welcome feedback from current and former employees. Navigant has a longstanding commitment to a culture that values and promotes diversity and inclusion, and does not tolerate any form of discrimination or inappropriate conduct. Navigant takes all accusations of discrimination or racism seriously and offers a variety of options for reporting, should someone have a concern, including an anonymous phone hotline as well as a website. Employee questions or concerns are routed to an independent Legal and Compliance team, and we encourage conversations with these resources to appropriately address and resolve issues related to the workplace environment. In the specific case of this posting, we have reviewed data on the racial makeup of the team and of those who have chosen to depart, and the data are not aligned with the author’s claims.
4.0
Apr 5, 2016

Associate Director - Healthcare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Both pros and cons will be somewhat dependent upon your practice and group. With that in mind, the biggest pros of the company / healthcare practice include: 1. Sufficient size to reel in interesting projects. The healthcare practice wasn't necessarily doing eight-figure projects for top-5 health systems, but they were doing large engagements for recognizable regional and national brands. I believe they're still one of the top five healthcare practices in the country, measured in revenue. 2. Reasonable billable hours targets. Targets for analysts/senior analysts were 80%+, MCs 75% and ADs 70%. If you did good work, and hit your targets you were rewarded with good reviews and timely promotions. This translated into average workweeks under 50 hours and little weekend work if you were smart about it. 3. Work-life flexibility. Provided you were receiving good reviews, there were minimal face time expectations. My team and I basically worked until the work was done. It's consulting, so that's 12 hours some days. But it's also 5 hours some days, and nobody expected you to make it look like you were working 12 hours those days. Opportunity to work remotely as needed (MC and below) or permanently (AD and above). 4. Great training ground with good exit opportunities. Other than one super-talented employee who I think sold himself short when he left, those who left our group took good jobs that were good career moves, myself included. 5. Office culture can be a pro, can be a con. Varies significantly from group to group, practice to practice. When I started, I had a couple people who relayed cautionary tales about Navigant from different practices, and I'm glad I chose to ignore them. Once established I found it easy to positively influence the office culture for my group. 6. Within my practice, travel was limited to 2-3 days a week for Directors, 1-2 days a week for ADs, ~1 day a week for MCs and <1 day a week for SCs. YMMV, but this can be a real perk in consulting. 7. Other pros that are present in most consulting firms but no less true at Navigant, including working with smart people; learning analysis, project management, etc; fast paced environment; quality managers for whom you like to work and who will develop you (though not everybody); etc.

Cons

1. Compensation is reflective of the lower billable hour targets. It's consulting, so the pay is still good relative to other jobs, but probably lower than peer firms, especially after bonus. Makes barriers to exit relatively low. 2. Nothing formalized for professional development. Employees receive an evaluator (or whatever the position has since been renamed) to whom they may have no working exposure over the course of a review period. No formal or prescribed one-on-one cadence. All but the best self starters run the risk of receiving insufficient guidance when starting out. Work was in process to improve this when I left, but it's still a deficiency. Also probably a step below MBB, Deloitte, etc. in terms of training rigor. If you want to be better at excel than your buddy at BAML, look elsewhere. 3. Quality of life can vary group to group, practice to practice. Tough to tell before you start what type of group you'll find yourself in, but not every group adheres to the corporate billable hour targets or understands interests in your life beyond work. 4. The healthcare practice was reorganized on a monthly basis. This was less a con than it was just plain annoying. 5. Other cons that are present in other consulting firms but no less true at Navigant, including ebbs and flows to workload, including some weeks with long hours in crunch time; turnover of your favorite people (which, when embraced, can mean new favorite people); managers you don't like to work for (though not everybody)

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Navigant Response
9y
We appreciate your detailed review of working at Navigant. We are happy that you had a great experience!
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