Next Step Living Reviews | Glassdoor

Next Step Living Reviews

Updated February 22, 2017
176 reviews

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Full-time Part-time

3.0
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Next Step Living CEO Chris Catalano
Chris Catalano
21 Ratings

176 Employee Reviews

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Pros
  • Great mission, good to be a part of something that will have a positive societal impact (in 10 reviews)

  • Type of work environment where you can voice your opinion (in 10 reviews)

Cons
  • As with any rapidly growing company, there are growing pains involved (in 14 reviews)

  • Work/life balance can be less than desirable in some roles; especially field and sales based roles (in 7 reviews)

More Pros and Cons

  1. "Entry Level to Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HVAC Operations Coordinator in Boston, MA
    Former Employee - HVAC Operations Coordinator in Boston, MA
    Neutral Outlook
    No opinion of CEO

    I worked at Next Step Living full-time (More than a year)

    Pros

    Great opportunity to learn a lot of skills and advance or change to new positions. Very respectful environment where people are treated respectfully and their ideas are considered.

    Cons

    Very complex organization and got in the way of itself sometimes. No future to for career growth.

    Advice to Management

    Get more feedback from customer-facing employees about customer sentiment.


  2. "Not what it looks like"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    "Fun" office environment, casual dress code, free food.

    Cons

    Lots of lateral movement in management, young inexperienced managers, really cheap subcontractor companies.


  3. "Disorganized..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Boston, MA
    Former Employee - Trainer in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I worked at Next Step Living full-time (More than 3 years)

    Pros

    Good Culture, great industry, used to have bi-monthly socials

    Cons

    Bad management, poor resource allocation, disorganized business structure


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  5. "Right idea wrong execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Trainer in Boston, MA
    Former Employee - Technical Trainer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time (More than 3 years)

    Pros

    Upward mobility, fair wages, good benefits, good atmosphere, frequent social events, good mission, modern office set up, ability to make bonuses and commissions in some roles

    Cons

    Work/life balance can be less than desirable in some roles; especially field and sales based roles. Sometimes they expect people to wear too many hats

    Advice to Management

    Don't expect people to keep adding responsibilities to their job description while remaining at the same pay grade for too long


  6. "Next Step Living - Customer Service Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Next Step Living (More than a year)

    Pros

    I always had great coworkers and great managers.

    Cons

    The company went out of business in early 2016.


  7. "Lost their way"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Step Living full-time

    Pros

    Early mission and staff were GREAT

    Cons

    They lost their way with the addition of solar and strong focus on getting solar sales closed


  8. "great company/failed mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in New Haven, CT
    Former Employee - Sales Advisor in New Haven, CT
    Disapproves of CEO

    I worked at Next Step Living full-time (More than 3 years)

    Pros

    great mission, i had a fantastic manager, its a job i truly miss.

    Cons

    constant flux, installation issues, unhappy customers. always felt like we were inches away from turning the corner

    Advice to Management

    that ship has sailed


  9. "outreach rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Neighborhood Outreach Representative in Amherst, MA
    Former Employee - Neighborhood Outreach Representative in Amherst, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living full-time (Less than a year)

    Pros

    working outside all the time

    Cons

    no opportunity for advancement or commission


  10. "Great Mission - Growth Trouble"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time

    Pros

    Great mission, great cause. Moving up is doable with hard work and grit. Flexibility with moving to different roles

    Cons

    As a start up, the company experienced immense rapid growth which at some points led to its detriment. This led to poor customer service.

    Advice to Management

    Slow down, growth is not always the best strategy, think long term. Plan plan plan (less knee jerk decision making)


  11. "decent mission, poor execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    great atmosphere, caring people, seemed like genuine leadership

    Cons

    it was obvious how poorly managed it was while working there

    Advice to Management

    see ya



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