Found 208 of over 212 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people were great to work with and the business plan idea was even better." (in 26 reviews)
- "Great Coworkers and staff" (in 8 reviews)
- "Fun work environment" (in 7 reviews)
- "Early mission and staff were GREAT" (in 7 reviews)
- "Excellent training for outreach personnel that was continually evolved through dialogue with outreach team members." (in 6 reviews)
- "there is a serious lack of communication and management is poor so people who work at the bottom tiers like OERs never can get a word heard." (in 14 reviews)
- "The pay isn't great either unless you actually get people to sign up which is also very rare." (in 7 reviews)
- "Work life balance is difficult being on call all the time." (in 5 reviews)
- "They promote employees to manager as long as you are willing to grin and tow the party line." (in 4 reviews)
- "But they are actually not a profitable company, and are just surviving off new venture capital because the CEO is extremely well" (in 4 reviews)
Ratings by Demographics
This rating reflects the overall rating of Next Step Living and is not affected by filters.
- 5.0Jan 12, 2022Project ManagerFormer Employee, more than 3 yearsBoston, MA
Great community, everyone has a go get ‘em attitude.
Low salary. Closed the business.
- 3.0Jan 17, 2023CanvasserFormer Employee, more than 1 yearBoston, MA
Fun job, growth potential, non performers lasted a while because management struggled to fire people they shouldn’t have hired in the first place
Management was just weird, it’s like the peanut butter free table started a good ole boys club
- 4.0Aug 2, 2022ManagerFormer Employee, more than 1 year
Real mission commitment from CEO on down
Couldn't get the unit economics right. Not necessarily economies of scale in this space. Grew too fast.
- 3.0Oct 10, 2022Senior Home Energy SpecialistFormer Employee, more than 3 yearsBoston, MA
Great people and culture. Very positive mission.
Poorly managed. Closed abruptly leaving all employees to fend for themselves.
- 5.0Jul 25, 2015Anonymous EmployeeFormer Employee, more than 1 year
The best reason to work at Next Step is simple: residential buildings contribute a double-digit percentage of America's carbon emissions each year, and Next Step is perhaps the company best positioned to drive dramatic reductions. Working to meet that challenge is invigorating day in and day out, you'll have ample opportunity to learn and grow, and you'll be surrounded by similarly committed colleagues. The mission, the thrill of tackling a seemingly intractable problem, and the chance to work with such intelligent and committed colleagues made the last few years incredibly rewarding. I was sad to leave.
Depending on what you want out of a job, there are some cons to working at Next Step. If you're comfortable working on anything, you can definitely find a less stressful, better-paying job selling internet ads somewhere, and I'm sure the free massages at those companies are fantastic. The problem Next Step Living has chosen to confront is a difficult one. No other company has come close to figuring it out. I think Next Step is moving rapidly in the right direction, but "moving rapidly" is important here. To me, the changes we're making are not only smart moves for the business as a whole but also enormous opportunities for its employees. However, if you don't thrive in ambiguous situations or if you want a job in a department that will look the same in a year as it did the day you took it, Next Step wouldn't be right for you.4Next Step Living Response9y
Thanks for the great review! I’m very pleased to hear that you’ve had such a wonderful experience with us here at Next Step Living. Best of luck to you in all of your future endeavors.
- 3.0Dec 16, 2021Field Marketing SpecialistFormer Employee
Ping pong, monthly socials, positive culture and work environment
Unsustainable business model, lack of transparency
Next Step Living Reviews FAQs
Next Step Living has an overall rating of 3.1 out of 5, based on over 212 reviews left anonymously by employees. 42% of employees would recommend working at Next Step Living to a friend and 31% have a positive outlook for the business. This rating has been stable over the past 12 months.
42% of Next Step Living employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Next Step Living 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.