Next Step Living Reviews | Glassdoor

Next Step Living Reviews

Updated September 12, 2017
182 reviews

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3.1
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Next Step Living CEO Chris Catalano
Chris Catalano
24 Ratings

182 Employee Reviews

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Pros
Cons
  • Work/life balance can be less than desirable in some roles; especially field and sales based roles (in 7 reviews)

  • This led to poor customer service (in 8 reviews)

More Pros and Cons

  1. "Was Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Next Step Living full-time

    Pros

    Great Connections and Growth Opportunities

    Cons

    Layoffs were a concern there.


  2. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Energy Advisor in Boston, MA
    Former Employee - Energy Advisor in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time (More than a year)

    Pros

    Great Training, and eager, young work force

    Cons

    More interested in "Yes Men" than any critical analysis of process or pushback on the way things are run.

  3. "Event Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Assistant in Stamford, CT
    Former Employee - Marketing Assistant in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living part-time (Less than a year)

    Pros

    As a student in college, the hours were flexible according to your class schedule. The company also pays for the gas and mileage you drive and other expenses.

    Cons

    This job wasn't like what it seemed to be during the interview process. You are required to memorize a pitch script in order to sell solar panels and home energy assessments. Once you have the pitch down, you have to set up tables at places like stop and shop and staples, and you have to stop customers while they come in and out and give your pitch. 90% of the time people aren't interested and it doesn't seem productive. The pay isn't great either unless you actually get people to sign up which is also very rare.

    Advice to Management

    Find better ways to market the services than door to door marketing or even face to face marketing.


  4. "Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living part-time

    Pros

    -Good culture
    -Fun work environment
    -Good work/life balance

    Cons

    -Distinct lack of organization
    -Little room for growth
    -Poor pay


  5. "Lots of growing pains for a mission driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Next Step Living full-time

    Pros

    Mission to combat climate change and deliver a scalable market based solution

    Cons

    Management was not able to corse correct after struggling with market constraints. Innovation was not a priority


  6. "Fond memories with some frustration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HEAT Division Case Manager in Boston, MA
    Former Employee - HEAT Division Case Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time (More than 5 years)

    Pros

    - Smart, friendly co-workers
    - Motivated, mission-driven company

    Cons

    - Things were often disorganized internally
    - Company over-extended itself in many ways

    Advice to Management

    Hopefully they learned from the mistakes made here.


  7. Helpful (1)

    "It Closed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Next Step Living full-time

    Pros

    The mission was positive. The early years were exciting.

    Cons

    Almost everything was executed poorly.

  8. "Not what it looks like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    "Fun" office environment, casual dress code, free food.

    Cons

    Lots of lateral movement in management, young inexperienced managers, really cheap subcontractor companies.


  9. "Right idea wrong execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Trainer in Boston, MA
    Former Employee - Technical Trainer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Next Step Living full-time (More than 3 years)

    Pros

    Upward mobility, fair wages, good benefits, good atmosphere, frequent social events, good mission, modern office set up, ability to make bonuses and commissions in some roles

    Cons

    Work/life balance can be less than desirable in some roles; especially field and sales based roles. Sometimes they expect people to wear too many hats

    Advice to Management

    Don't expect people to keep adding responsibilities to their job description while remaining at the same pay grade for too long


  10. "Next Step Living - Customer Service Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Next Step Living (More than a year)

    Pros

    I always had great coworkers and great managers.

    Cons

    The company went out of business in early 2016.


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