Question 1

Does Novacroft pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Novacroft employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Novacroft. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Novacroft?

Accepted Answer

43% of Novacroft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Novacroft 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Novacroft?

Accepted Answer

Customer Service Advisor (17), Customer Service Representative (16), Customer Service (8), Contact Center Agent (6), Contact Centre Advisor (6), Customer Service Agent (6), Call Center Agent (5), Customer Advisor (4), Call Center Representative (3), Contact Centre Agent (3), Software Developer (3), CSA - Customer Service Associate (2), Call Handler (2), Internal Auditor (2), Team Leader (2)

Question 4

What are the pros of working at Novacroft according to real employee reviews?

Accepted Answer

"Work from Home is the only benifit." ((in 14 reviews)); "Nice people to work with" ((in 11 reviews)); "Friendly, fulfilling, needs better training and induction" ((in 6 reviews)); "nice staff" ((in 4 reviews)); "The team are extremely active when it comes to helping each other out" ((in 4 reviews))

Question 5

What are the cons of working at Novacroft according to real employee reviews?

Accepted Answer

"The customers were difficult, management was nowhere to be found and it was stressful" ((in 8 reviews)); "Minimum wage at entry level regardless of experience" ((in 5 reviews)); "My manager claimed to have worked there for 10+ years but couldn’t even give basic sandwich style feedback; was very unhelpful and basically nitpicked to try and bring my morale down." ((in 4 reviews)); "Too much work load for the amount low salary." ((in 4 reviews)); "No real career progression." ((in 3 reviews))

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