Optima Health Reviews

Updated Apr 4, 2020

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3.2
52%
Recommend to a Friend
88%
Approve of CEO
Optima Health CEO Dennis Matheis
Dennis Matheis
8 Ratings
  1. "I’ve truly enjoyed my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Management Manager in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Health full-time for more than a year

    Pros

    They care about employees and members and work hard to improve performance every day

    Cons

    Regional focus however they are expanding

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  2. "customer service"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Positive Outlook

    I have been working at Optima Health part-time for more than 3 years

    Pros

    Great managers, many chances to advance

    Cons

    drama in the call center

  3. Helpful (1)

    "Heavy workload"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Optima Health part-time for more than a year

    Pros

    People are welcoming and friendly.

    Cons

    Too many providers and members to assist and not enough employees.

  4. Helpful (2)

    "Great Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Health full-time for more than a year

    Pros

    Nothing but good things to say about the company.

    Cons

    Overall, It has been a great experience.

  5. Helpful (4)

    "Dreadful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Optima Health full-time for more than a year

    Pros

    Decent salary and free parking

    Cons

    Benefits, outdated systems, disorganized, failure to enforce corporate policies, salaried employees treated like hourly employees. The bullying and micromanagement are rampant. If an employee complains, there is no promise of non-retaliation. HR does not handle employee issues effectively and let’s management bully and intimidate good employees ultimately pushing them out of the company.

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  6. Helpful (1)

    "Maybe"

    3.0
    Current Employee - Data Entry Clerk 

    I have been working at Optima Health full-time

    Pros

    Benefits. Hours. CEO. Location. Coworkers.

    Cons

    Low pay low pay low pay.

  7. Helpful (1)

    "100% Telephonic"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Henrico, VA

    I worked at Optima Health full-time for more than 3 years

    Pros

    great salary and benefits. Autonomy to practice clinical skills.

    Cons

    sedentary, telephonic case management with lofty quotas to meet

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  8. Helpful (1)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optima Health full-time for more than 3 years

    Pros

    Quality of working life is awesome

    Cons

    Health insurance aren’t as good.

  9. Helpful (3)

    "It's not a company. It's a girls' club"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT in Virginia Beach, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Optima Health full-time for more than 8 years

    Pros

    The company says they care about their employees and members.

    Cons

    Very racist, anti-male company. Although they preach diversity, it's not inclusivity. It only means white females. Just look at their leadership on LinkedIn. Past the usual white guys at the top, it's all white females. There are men and minorities working there, but the women in charge only promote other white women from the "clique" into leadership. And usually that's there only qualification. And why the company is run so poorly.

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  10. "Self Motivation Needed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Appeals Coordinator in Virginia Beach, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Optima Health full-time for more than 3 years

    Pros

    Decent pay, relaxed environment

    Cons

    Lack of training for new employees

Found 42 reviews