OuterBox reviews

3.4

62% would recommend to a friend

(120 total reviews)
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Jeff Allen

74% approve of CEO

55% positive business outlook

OuterBox has an employee rating of 3.4 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OuterBox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

120 reviews
1.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Not many to speak on other than the free benefits, which aren’t that great to begin with.

Cons

Toxic management culture, tries to keep it everyone maxed at hours and if you deviate from the budget hours, you are staying late. This happens OFTEN as the sales team sells way more than this company has the manpower to work for. Overtime happens often. Which being salary and maxed out is sometimes difficult to pack in. I worked late almost daily and often went in on the weekends to make up time that was spent in meetings or wasted. The catering meals happen maybe twice during my entire time here. The “benefits” are some of the worst I’ve ever had. If you go to the doctor at all you will probably pay out of pocket and if you see a specialist forget about it: I was constantly sent a bill. The “strategist culture” is a joke. The techniques are extremely dated, they don’t utilize any new SEO practices and really are a classic example of the blind leading the blind. The recycle the same few strategies for each client. It’s amazing as many clients sign with them that do, and the wants that sign won’t be staying long. Turnover is not only horrible with staff but with clients as well. Many accounts I worked on didn’t make it six months without threats to quit or actually quitting. Management brags and talks a great game but this company internally is hurting. They truly don’t have any new strategies to boast and have no well-developed long-term marketing plans to put into effect. For a successful career in digital marketing, run away.

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OuterBox Response
3y
This couldn't be further from the truth. At OuterBox, we look at have 6 productive hours a day from our employees. Yep, you got it. 6. We know no one can work full speed and bill clients 8 hours a day and we would never expect that. Not everyone is a fit at OuterBox and we want winners who want to WIN. If that's not your personality, OuterBox probably isn't the right position.
1.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at Outerbox.

Cons

Every single thing about this company is a con - no work-life balance, awful management, and a senior leadership team so deaf to the plight of the average employee it's downright shameful.

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OuterBox Response
3y
As a growing company with successful employees and clients, it seems like a position at OuterBox wasn't a fit for you. We wish you the best of luck in your future endeavors!
1.0
Aug 25, 2022
Recommend
CEO approval
Business Outlook

Pros

You get some experience at a digital marketing firm, but it's not worth staying here longer than a couple of months. Leave as soon as possible.

Cons

What I didn't like about Outerbox is that they under pay you a lot, specialist out here be making $35-$42k, can you believe it? And they are strict about measuring the amount of time it takes you to do certain tasks. Like they would say X task should take 2 or 3 hrs, but usually it would take more than that, and they would overload you with more work too. I worked on Saturdays just to keep up with the crazy workload my "40" hr work week was giving me. They have too many clients during certain seasons and if they lose any big clients, they start laying off specialists and team members. I'm certain they could have avoided that if management took some pay cuts, but in the end the higher ups are after profits, and they get this by underpaying employees, and firing them.

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OuterBox Response
3y
Seems to me like this salary range is not accurate unless you're coming in VERY junior and looking for a place to learn digital marketing. If you have SEO experience, we are definitely not paying this salary range. In regards to tasking taking longer than anticipated, that all comes down to communicating internally. If you need more time for a task it's important to talk with your manager to either 1) change the amount of time needed for a task. 2) get guidance on how to get a task done within that amount of time. Often this comes down to training. In regards to "we make money by firing employees" I can assure you this isn't true. Every time we let someone go we need to hire a new person to fill their spot. We're a growing company! What does this mean? It means we have to spend time interviewing for a replacement, training a new person, etc., meaning we actually burn more money when we have to let someone go. Our goal is to retain talent... that's how a company grows!
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Glassdoor has 122 OuterBox reviews submitted anonymously by OuterBox employees. Read employee reviews and ratings on Glassdoor to decide if OuterBox is right for you.