Parallon Reviews | Glassdoor

Parallon Reviews

Updated August 18, 2017
592 reviews

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2.8
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Eric Ward
29 Ratings

592 Employee Reviews

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Pros
  • The company has even allowed me to work from home for the last three years and pays for internet service which is a nice perk (in 33 reviews)

  • work life balance/ education / ability to transfer any where in the US (in 18 reviews)

Cons
More Pros and Cons

  1. "Support Service Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Parallon full-time (More than 5 years)

    Pros

    Some flexibility on schedule. Co workers were great. Mostly weekends off.

    Cons

    PTO build accounted for manatory holidays, Insurance could be better.


  2. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registrar in Lone Tree, CO
    Former Employee - Registrar in Lone Tree, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Parallon full-time (More than 3 years)

    Pros

    Flexible scheduling, competitive salary and great benefits

    Cons

    Management was horrible. VERY biased and exhibited favoritism, inconsistent. We were contracted by the hospital so it was hard to reach our HR or any of our representatives.

    Advice to Management

    Get BETTER more knowledgeable and qualified management

  3. Helpful (19)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Nashville, TN
    Current Employee - Management Trainee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Parallon full-time (More than 3 years)

    Pros

    I have been working at Parallon for 4 years and I absolutely love working for this company. I am compensated good for the position I hold. I have been through two directors since starting and have throughly felt valued as an employee by each one. The company has even allowed me to work from home for the last three years and pays for internet service which is a nice perk. Although I already have my degrees Parallon offers those who want to pursue higher education to do so by helping pay for it. It is as simple as speaking with their manager and HR. Hopefully, I have found my forever home.

    Cons

    The only con I have is with the bonus structure. Bonuses are given to anyone who meets standards. I would like to see the bonus program restructured in a way that encourages employees to not just meet requirements but to excel at their job. If everyone gets a $300 bonus every quarter then it really isn't a bonus. Breakdown the bonus structure in a way were employees who have gone over and beyond get a bigger bonus than all the other collectors (something to work harder for= a bigger bonus). For example- someone who goes way over there department set goals get a sweet bonus. I know this is a hard subject because collectors come and go, but reward those who excel above and beyond.

    Advice to Management

    My experience with management has been nothing but good. You get what you put into a company and Parallon can take you to the next level. Nashville has a great management team from CEO, Directors, Team Mangers and Leads. Keep up the good work and keep the communication lines open. Thanks for a wonderful place to work.

    Parallon Response

    Jul 5, 2017 – HR Manager

    Thank you for the great feedback! We are excited that you have had such a positive experience and plan to make this your "forever home".


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Parallon full-time

    Pros

    Great people to work with, flexible schedule, lots of room for advancement.

    Cons

    Pay is sub par- hours cut in july/august of every year due to inability to forecast budget.

    Advice to Management

    Make the pay comparable to CHS and fix the budget so you're not having to cut people/hours EVERY SUMMER.


  5. "Solid Employer For Healthcare IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Systems Analyst in Nashville, TN
    Current Employee - IT Systems Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Parallon full-time (More than 3 years)

    Pros

    Stability, Opportunity For Growth, Capable Teammates

    Cons

    Lower pay scale compared to Corporate counterparts

    Advice to Management

    Standardize pay and benefits for SSCs to match Corporate


  6. "Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Parallon full-time

    Pros

    great healthcare, flexible schedules.

    Cons

    executive involvement by department could be better


  7. "Payroll soecislist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Parallon full-time

    Pros

    Good benefits, flex schedule, promote team work and strive to engage employees.

    Cons

    Management concerned with own agenda and tuned into what is really needing attention.

  8. "Registrar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registrar in Orange Park, FL
    Current Employee - Registrar in Orange Park, FL
    Positive Outlook
    Approves of CEO

    I have been working at Parallon full-time (More than a year)

    Pros

    The benefits can't be beat, they are great. I love being able to work with patients and work in the hospital environment. I love my job! Co workers are great and it's a great place to work.

    Cons

    The pay, and raises you only recieve once a year based on an employee evaluation but you only receive up to a percentage of your current pay. So when your pay already stinks, your raises are not really encouraging enough to make you wish to stay. What also I find odd is that our competitors like baptist and st. Vincent's registrars make more then we do and there non profit!!

    Advice to Management

    Pay raises or a better employee evaluation structure. If you go above and beyond, you deserve a good raise. Not a few dimes. If your raise is going to suck, it causes employees to perform the bare minimum because they know there raises will simply only be a few cents less. Also, collections is not everything. Let's remember our vision statement and realize helping Patients should always come first and bettering our community.


  9. Helpful (1)

    "Learning experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Bedford, TX
    Current Employee - Operations Supervisor in Bedford, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Parallon full-time

    Pros

    The people here are outstanding. They are professional and courteous I couldn't have asked for a better set of professionals to be affiliated with

    Cons

    Small company with opportunities to advance however not much diversity work seems to be mundane and repetitive but that may just have been me not pushing myself


  10. "Pt accounting rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pt Accounting Representative in Casselberry, FL
    Former Employee - Pt Accounting Representative in Casselberry, FL
    Recommends
    Approves of CEO

    I worked at Parallon full-time (More than 3 years)

    Pros

    Easy going management and environment

    Cons

    Really there was no downside working for parallon

    Advice to Management

    None


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