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    Parallon Reviews

    Updated August 18, 2017
    592 reviews

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    Full-timePart-time
    2.8
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
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    Eric Ward
    29 Ratings

    592 Employee Reviews

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    Pros

    • The company has even allowed me to work from home for the last three years and pays for internet service which is a nice perk (in 33 reviews)

    • work life balance/ education / ability to transfer any where in the US (in 18 reviews)

    Cons
    More Pros and Cons

    1. "Support Service Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Jacksonville, FL
      Former Employee - Anonymous Employee in Jacksonville, FL

      I worked at Parallon full-time (More than 5 years)

      Pros

      Some flexibility on schedule. Co workers were great. Mostly weekends off.

      Cons

      PTO build accounted for manatory holidays, Insurance could be better.

    2. "Overall good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Registrar in Lone Tree, CO
      Former Employee - Registrar in Lone Tree, CO
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Parallon full-time (More than 3 years)

      Pros

      Flexible scheduling, competitive salary and great benefits

      Cons

      Management was horrible. VERY biased and exhibited favoritism, inconsistent. We were contracted by the hospital so it was hard to reach our HR or any of our representatives.

      Advice to Management

      Get BETTER more knowledgeable and qualified management

      3. Join the Parallon team
      See Our Latest Jobs

    3. Helpful (19)

      "Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Management Trainee in Nashville, TN
      Current Employee - Management Trainee in Nashville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Parallon full-time (More than 3 years)

      Pros

      I have been working at Parallon for 4 years and I absolutely love working for this company. I am compensated good for the position I hold. I have been through two directors since starting and have throughly felt valued as an employee by each one. The company has even allowed me to work from home for the last three years and pays for internet service which is a nice perk. Although I already have my degrees Parallon offers those who want to pursue higher education to do so by helping pay for it. It is as simple as speaking with their manager and HR. Hopefully, I have found my forever home.

      Cons

      The only con I have is with the bonus structure. Bonuses are given to anyone who meets standards. I would like to see the bonus program restructured in a way that encourages employees to not just meet requirements but to excel at their job. If everyone gets a $300 bonus every quarter then it really isn't a bonus. Breakdown the bonus structure in a way were employees who have gone over and beyond get a bigger bonus than all the other collectors (something to work harder for= a bigger bonus). For example- someone who goes way over there department set goals get a sweet bonus. I know this is a hard subject because collectors come and go, but reward those who excel above and beyond.

      Advice to Management

      My experience with management has been nothing but good. You get what you put into a company and Parallon can take you to the next level. Nashville has a great management team from CEO, Directors, Team Mangers and Leads. Keep up the good work and keep the communication lines open. Thanks for a wonderful place to work.

      Parallon Response

      Jul 5, 2017 – HR Manager

      Thank you for the great feedback! We are excited that you have had such a positive experience and plan to make this your "forever home".

    4. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Parallon full-time

      Pros

      Great people to work with, flexible schedule, lots of room for advancement.

      Cons

      Pay is sub par- hours cut in july/august of every year due to inability to forecast budget.

      Advice to Management

      Make the pay comparable to CHS and fix the budget so you're not having to cut people/hours EVERY SUMMER.

    5. "Solid Employer For Healthcare IT"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - IT Systems Analyst in Nashville, TN
      Current Employee - IT Systems Analyst in Nashville, TN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Parallon full-time (More than 3 years)

      Pros

      Stability, Opportunity For Growth, Capable Teammates

      Cons

      Lower pay scale compared to Corporate counterparts

      Advice to Management

      Standardize pay and benefits for SSCs to match Corporate

    6. "Team Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Parallon full-time

      Pros

      great healthcare, flexible schedules.

      Cons

      executive involvement by department could be better

    7. "Payroll soecislist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Parallon full-time

      Pros

      Good benefits, flex schedule, promote team work and strive to engage employees.

      Cons

      Management concerned with own agenda and tuned into what is really needing attention.

    8. "Registrar"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Registrar in Orange Park, FL
      Current Employee - Registrar in Orange Park, FL
      Positive Outlook
      Approves of CEO

      I have been working at Parallon full-time (More than a year)

      Pros

      The benefits can't be beat, they are great. I love being able to work with patients and work in the hospital environment. I love my job! Co workers are great and it's a great place to work.

      Cons

      The pay, and raises you only recieve once a year based on an employee evaluation but you only receive up to a percentage of your current pay. So when your pay already stinks, your raises are not really encouraging enough to make you wish to stay. What also I find odd is that our competitors like baptist and st. Vincent's registrars make more then we do and there non profit!!

      Advice to Management

      Pay raises or a better employee evaluation structure. If you go above and beyond, you deserve a good raise. Not a few dimes. If your raise is going to suck, it causes employees to perform the bare minimum because they know there raises will simply only be a few cents less. Also, collections is not everything. Let's remember our vision statement and realize helping Patients should always come first and bettering our community.

    9. Helpful (1)

      "Learning experience."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Supervisor in Bedford, TX
      Current Employee - Operations Supervisor in Bedford, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Parallon full-time

      Pros

      The people here are outstanding. They are professional and courteous I couldn't have asked for a better set of professionals to be affiliated with

      Cons

      Small company with opportunities to advance however not much diversity work seems to be mundane and repetitive but that may just have been me not pushing myself

    10. "Pt accounting rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Pt Accounting Representative in Casselberry, FL
      Former Employee - Pt Accounting Representative in Casselberry, FL
      Recommends
      Approves of CEO

      I worked at Parallon full-time (More than 3 years)

      Pros

      Easy going management and environment

      Cons

      Really there was no downside working for parallon

      Advice to Management

      None

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