PointSource reviews

4.4

80% would recommend to a friend

(15 total reviews)

Chris Hugill

92% approve of CEO

86% positive business outlook

PointSource has an employee rating of 4.4 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PointSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

15 reviews
5.0
Jan 15, 2016
Recommend
CEO approval
Business Outlook

Pros

First, some background: I started and ran a successful software services business for over 5 years having previously worked for a large software company and a higher-education institution. Having spent those 5 years working from home (or wherever I wanted to work from) and making as much money as I cared to put the time in to make, I knew I would have unreasonable preferences when it comes to a workplace. Having made the decision to move into a different level of work, PointSource was a compelling option. Personal connections aside, coming in I knew the type and scope of work that PointSource provided for their customers and had a good sense of the culture and compensation. With all of that being said, the pros: • For me, the career opportunities are fantastic. I don't feel bounded by the company or processes in terms of advancement or future opportunities. • Monetary compensation is as should be expected. Vacation and other related time-off benefits are as- or better-than-expected. New policies like extra holiday time off and rewards for mindfully taking vacation in such a way that's most helpful for employees and the business are really appreciated. • Somewhere between benefits and work/life balance is the topic of working from home. While one is encouraged to work out of the office whenever and however frequently it's needed, my perception is that arbitrarily working from home is frowned upon. I can understand this, especially when trying to foster a collaborative environment, so this is worth mentioning as both a pro and a con (though, in my experience, definitely more of a pro than the vast majority of work environments). • Work/life balance is fantastic. There are mandatory working hours (9-4, which is a reasonable request to encourage collaborative effort) and one is expected to get their work done, but there is no expectation or feeling that one should be working late or the like. Individuals who come from those kinds of environments (e.g. ex-IBMers) definitely seem to require an acclimation period. • I've personally been impressed by the senior management. From personal experience, it's hard forming and running a company, especially one with the goals and level of business intended by this management team. • The culture is fantastic. I'm a prototypical introvert and was initially overwhelmed and skeptical of the efforts made to deliberately establish a culture at PointSource. Having been here just at a year, I can now say I've discarded that skepticism and thoroughly enjoy the environment. Social events, fun diversions, regular food truck visits, etc. all really make workdays more enjoyable

Cons

• Benefits (like healthcare) leave a little bit to be desired, but are what should probably be expected for a company of this size. I came from a place of making those decisions for myself from any available options, so I know that making these decisions are hard and what’s possible is rather constricted, so what’s available really isn’t unreasonable. • Because of the difference in physical location between the Raleigh office and some of the senior leadership (some members are in Florida), it sometimes (often?) feels like the senior leadership is hard to connect with. This can make it a little difficult to feel like a "part" of the business.

2.0
Jan 6, 2016

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

talent and a collaborative culture

Cons

Senior leadership team is diminishing. CTO focuses too much on growing the company and it is not what it used to be. Not much room for vertical movement anymore and too many similar companies booming in the area. IBM-ish. Having PacMan machines and foosball tables doesn't change the culture. Not very flexible on working from home either. Insurance here is awful, especially if you have a family.

avatar
PointSource Response
10y
Thank you for taking the time to provide us this feedback on your time here. We are sorry PointSource was not a fit for you, but appreciate the time you spent working with us. Congratulations and good luck on your next step in your career. Please feel free to reach out to me or our HR team (hr at PointSource dot com) to discuss any concerns you might have - we strive to always become better.
2.0
Jan 28, 2015

Growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some people that are very talented and very nice. That was the best part of working here. The core of the company is really great - especially the upper-level technical talent.

Cons

There have been some poor hiring decisions made. Management doesn't have the same level of control over the company and the average quality of employees has decreased significantly. The company has become increasingly political and there are more personality conflicts. The focus on growth has negatively impacted the quality of the employees and the quality of the work that gets done.

avatar
PointSource Response
11y
Thanks for the feedback. We will continue to hire great people who can bring new viewpoints and experience while productively growing skills in a healthy work-life balance. We wish you the best fit in your next role!
Viewing 1 - 3 of 15 Reviews

Glassdoor has 17 PointSource reviews submitted anonymously by PointSource employees. Read employee reviews and ratings on Glassdoor to decide if PointSource is right for you.