Procore Technologies Reviews | Glassdoor

Procore Technologies Reviews

Updated February 16, 2019
289 reviews

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4.7
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Procore Technologies Founder and CEO Craig “Tooey” Courtemanche
Craig “Tooey” Courtemanche
266 Ratings

Employee Reviews

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Pros
Cons
  • "logistical growing pains for a start up" (in 19 reviews)

  • "There are no cons that I can think of" (in 19 reviews)

More Pros and Cons

  1. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Santa Barbara, CA
    Current Employee - Senior Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies full-time (More than 3 years)

    Pros

    Amazing people and culture. Procore is clearly going places and it’s a blast being part of that challenging ride. It is work and challenge but what fun would it be if it wasn’t.

    Cons

    The typical challenges of a successfully scaling company.

    Advice to Management

    Continue to give attention to your developing leadership, Senior leadership, and executive leadership and we’ll continue to see success. Keep investing in the people it’s working and we appreciate it.


  2. Helpful (2)

    "Good -- not great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carpinteria, CA
    Former Employee - Anonymous Employee in Carpinteria, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Procore Technologies full-time (More than 3 years)

    Pros

    Hands down one of the most well run companies I've had the privilege to work for thanks to the hard work of the operations staff. A high valuation and the company's rapid rise will definitely add credibility to a resume, especially for those in the early stages of their career. The industry is in the middle of being disrupted so the opportunity is huge if you care about that kind of thing. The people are all generally good natured and civil and there are some interesting projects to work on. Company seems to care about addressing its weaknesses.

    Cons

    -- For an 'open' company there is a very significant hierarchy; it should say a lot that it's a running joke that people believe that none of the anonymous surveys in the company are actually anonymous.

    -- If you're a senior level contributor you can safely assume you'll be doing your manager's job while they enjoy manager training, management perks and so on -- so I guess that ownership value may also be on shaky ground.

    -- Never been at a company where so many people are employed to do so little. This is not a lean company, nor is it an Agile shop in the true sense of the word. Bits and pieces of the Agile method are used selectively

    --If you believe accountability, scalability and efficiency are necessary ingredients for a strong company, this is not the place for you. Accountability is used selectively to keep people with differing points of view in check or show them the door. The company has had a long time to think about how to grow effectively but does not really care about it that much or else they would have been slower to hire and faster to fire the layer of mid-to-senior managers who don't really add much beyond tasks to their teams plates.

    --What other reviewers have said is true: compensation, benefits are on par with most LA and SF companies. Don't take my word for it, hit up Built in LA or SF.

    --If you believe in being a subject matter expert dedicated to working toward the best idea in a collaborative manner you'll enjoy becoming the 'go to' guy (or girl) while others take credit for your ideas or work.

    --Initiatives are started and shut down for no rhyme or reason. Collossal waste of money and effort and a trail of demoralized teams to show for it -- including some truly brilliant folks who are just wasting away while some of their excellent work gets buried.

    --Entire departments (Marketing, Product) have been rudderless and lacking in quality leadership with steady attrition.

    --Once you move to Santa Barbara it's hard to stay connected to a professional network and if you leave Procore there isn't much else to go to in the area -- which should explain why so many people stay on even if they're not thrilled about the place.

    -- This is a young company and the inexperience shows in a lot of ways ranging from management to a lack of understanding about what culture truly means. There's a disdain for process and a dislike for debate. Only some people get to speak out. Others are penalized for it due to personal insecurities or random, judgmental biases. Lip service is paid to diversity which is perceived solely as ethnic.

    Advice to Management

    Flatten this organization. You don't need all those VPs. Your real managers are often under represented and poorly supported individual contributors. Stop hiring until you figure out how to scale -- you don't need all the bodies you have right now. Ask people if they would prefer the creature comforts you offer them today or the ability to advance and do the best work of their lives -- i'm pretty sure most of them would say they prefer the latter. Don't hire world class talent and then bench it.

  3. "Great company, awesome work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Santa Barbara, CA
    Former Employee - Account Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Procore Technologies (More than a year)

    Pros

    - great work life balance
    - great benefits
    - competitive salary
    - upward mobility

    Cons

    - logistical growing pains for a start up


  4. Helpful (2)

    "Sales: Many better options than this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Procore Technologies full-time (More than a year)

    Pros

    Good Products, Good location, Good customers. Good CEO

    Cons

    Sales management has no power, CRO and his sales ops team heavily micro-manage everything making it hard to do your job. Have raised pricing to current customer base over past years creating significant tension with the customer base. There is a good old boy club in sales, where only the special get the prime accounts and opportunities, high quotas allow few to over-achieve, and comp plan is weak. There has been a revolving door within sales for over the last year, very telling.


  5. Helpful (6)

    "Just okay. Not exactly what I was led to believe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carpinteria, CA
    Former Employee - Anonymous Employee in Carpinteria, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Procore Technologies full-time (More than a year)

    Pros

    - Nice campus, especially the newer buildings
    - Lots of excellent learning opportunities
    - Decent perks for the area (though admittedly, the perks are fairly basic in comparison to LA/SF tech companies)
    - If you love the area and don't ever want to live anywhere else, this is def the best of SB/Ventura
    - Very little micromanagement. If you get your job done, you can decide for yourself when/how you work for the most part

    Cons

    - The culture in most of the company is great, but its definitely *different* in engineering. There's very much a vibe that you must conform, and anything else is "counter procore culture". The procore values of ownership, optimism, and openness are used equally as weapons or almost threats as they are used to hold people to higher standards. Optimism = censorship, ownership = "it doesn't matter who's responsibility it is, if you're bringing it up, you're now responsible for resolving it", openness = "in the spirit of openness" even suggesting that anonymous feedback be an option is counterculture.

    - Much of senior management was promoted from within, so for many, this is the only tech company they've worked at. There's an air of "well this is how we do it here" which has to be taken with a grain of salt when the people saying it have only worked at Procore

    - Too much autonomy in an organizational sense. Procore offers a lot of individual autonomy, which is great until you have 40 teams in engineering all operating on different schedules, cadences, planning styles etc. Where one team will have standard 2 week sprints, another will have month long sprints, or could be operating waterfall.
    - Salaries are not competitive. Ask in your hiring conversations for what you'd like to make in a year, and don't settle for a counter offer. The only opportunity you'll get is during the hiring process.

    - The opportunity for advancement is very much overstated in the interview process. They use examples of how senior management started as entry level employees, but that never happens now. I'm certainly not shy to go above and beyond, but the level at which you have to do that to even get a moderate annual raise is a lot. Title bumps are extremely difficult to achieve.

    - Last but not least, parking is a HUGE issue. 90% of people are forced to park at satellite lots that fill up by 9am, and then shuttle to/from the main office. Count on adding an extra 45 min to an hour to your commute to take the parking/shuttle situation into account.

    Advice to Management

    Procore boasts its rigorous interview process that only lets in top tier talent, so LISTEN to the people you're bringing in and not just the people who have been there since the beginning.

    Procore Technologies Response

    Feb 1, 2019 – Chief Technology Officer

    Thank you for sharing a review on your experience at Procore, and for the time you spent on our team. We want to ensure employees are always able to voice feedback in whatever way they are most... More


  6. "Best company I have worked for yet!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative
    Current Employee - Business Development Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies (Less than a year)

    Pros

    Benefits, events, people, location, and dogs!

    Cons

    Expanding fast. A group of New hires almost every other week

    Advice to Management

    The size of the company changes every week but as the company changes, stay true to the values that Procore has built.


  7. "Amazing company that cares about you and your personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies part-time

    Pros

    Incredible opportunity to work at a SaaS company that is rapidly growing in the tech industry. Coming in, did not know what to expect out of the leadership and management, even the role itself. First time they had someone in my position where they were trying something new. I believe this goes to show that Procore is willing to go out and try new strategies if it means that it will drive the company forward. Love the atmosphere of positive language and pushing growth and improvement.

    The company makes a significant effort to invest in its people and its customers. They have a team dedicated to the work experience and programs to benefit everyone's wellness. Greatly appreciate the effort made to encourage people to go out and volunteer for the local community.

    Leadership team proactively tries to be as transparent as possible. This is helpful to keep everyone speaking to the same goal. Real effort in ensuring everyone here feels like the work is value.

    On top of openness, optimism, and ownership, there is real value to learning and development as individuals and as a company.

    Company overall makes it hard to want to leave because of all the benefits and growth opportunities. Procore definitely sets the standard for culture: location, dog friendly, company lunches and events, etc.

    Cons

    Challenge in scaling the culture has always been a worry. But everyone in the company collectively tries their best to keep it going.

    There is also worry on diversity and inclusion, but recently, the company has been cascading real efforts and actions to show (not just say) that the company values diversity and inclusion.

    Advice to Management

    Proactively engage with your direct reports! A little can go a long way, even if that's just keeping the door open for conversation. Helps with engagement and morale.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Product Consultant in Santa Barbara, CA
    Current Employee - Strategic Product Consultant in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies full-time (More than 3 years)

    Pros

    Really care about the employees and work/life ratio & benefits

    Cons

    Quickly growing startup; still going through growing pains


  9. "Great Culture, and Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies full-time

    Pros

    -Fun, smart and dedicate workforce
    -Challenging and supporting management
    -Unlimited snacks, and drinks
    -Frequent social events
    -Great benefits

    Cons

    -fast pace and growing company so you have to be willing to move with the pace


  10. Helpful (2)

    "My Review After 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Procore Technologies full-time (More than a year)

    Pros

    As many have mentioned before, working with good people makes a world of difference. Everyone has the same goal, do the best job that you can.

    Cons

    Unfortunately, our greatest strength is also our weakness. Everyone seems to have a voice and an opinion on how things ought to be. For the employees who have been here the longest (depending on your team/department), you might have people with zero experience who are trying to re-invent the wheel by coming up with random ideas. Nobody can seem to agree on a direction. Management seems lost on ideas.

    If you are working in Sales, be prepared to be frustrated with the entire quoting process. The Quoting Tool is a complete FAIL. You constantly have to redo Quotes and Order Forms due to the extreme amount of bugs and errors you will run into. Pricing and discounting of these services is another headache, and especially when you are trying to explain the Order Forms to customers? A lot of valuable time is wasted.

    Aside from this, everything is pretty good.

    Advice to Management

    This is going to sting a little: The quoting process is broken. The Quoting Tool simply does not work. Stop ignoring the facts! Our current process of doing Add-On services does not work. Stop ignoring the people who use the tools on a daily basis. Get feedback from the Sales, and LISTEN!

    Procore Technologies Response

    Jan 17, 2019 – Chief Revenue Officer

    Thank you for sharing feedback on your experience at Procore and the sales quoting process. We know that quoting should be a straightforward process when closing a deal and are currently working on... More