Progress Reviews | Glassdoor

Progress Reviews

Updated August 10, 2018
366 reviews

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3.1
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Progress CEO Yogesh Gupta
Yogesh Gupta
76 Ratings

366 Employee Reviews

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Pros
  • "Good work opportunities, get to work in latest technologies,work life balance, regular good hike" (in 56 reviews)

  • "Flexible working hours along with WFH option" (in 23 reviews)

Cons
  • "Recent changes disconnected senior management from employees" (in 13 reviews)

  • "Usually upper management gets the boot first" (in 11 reviews)

More Pros and Cons

  1. Helpful (3)

    "Thoughts from a long-time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Bedford, MA
    Current Employee - Principal Software Engineer in Bedford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progress full-time (More than 10 years)

    Pros

    - good group of people to work with
    - flexible working hours and ability to work from home
    - excellent employee stock purchase plan (15% discount from lowest price in 27 month offering period)
    - company stock has been relatively stable
    - new management with new ideas on making the company successful
    - new CEO seems very direct and open to answering questions.

    Cons

    - did have a large reduction-in-force back in January under new management team. Was sad to lose some good colleagues but hopefully the cost reductions will put us in a better position to succeed

    Advice to Management

    Ultimately, the shareholders/employees want the company to do well and grow. The previous management was not successful so it was time for a new team to try. I think there are some good ideas and I hope that we're successful.

    Progress Response

    Aug 21, 2017 – Human Capital

    Wow - more than 10 years part of the team. You really know the ins and outs here at Progress! We are so happy to have you on board. It's employees, like you, that make Progress such a special... More


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bedford, MA
    Former Employee - Anonymous Employee in Bedford, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Progress full-time (More than 3 years)

    Pros

    Great compensation and benefits. Technical staff are friendly and helpful.

    Cons

    Executive management team changes strategy about every 3 years.

  3. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bedford, MA
    Former Employee - Anonymous Employee in Bedford, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Progress full-time (Less than a year)

    Pros

    Good CMS prodcut which has value for money for customers

    Cons

    Top Management does not care for emplyees


  4. Helpful (2)

    "Sr.Customer Order Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bedford, MA
    Former Employee - Anonymous Employee in Bedford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progress full-time (More than 10 years)

    Pros

    Great open atmosphere and culture, both departmental and company wide. Open time off policy recently instituted. Great people and CEO gets himself among all the company workers.

    Cons

    Company has been around since 1984. Few people actually work here over 20 years and even fewer retire from Progress. With the changing of the company's mission and direction, fewer of the old guard/mentors remain, if you are feted at a 5/10/or15 years of service dinner, many of those at the dinner will be victims of the next layoff. Rule of thumb is don't stop upgrading your personal skillset.


  5. Helpful (6)

    "Constant Layoffs and churn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Progress full-time

    Pros

    Good benefits, good people and good product

    Cons

    Our div. has had 5 layoffs in the past year. The constant threats of layoffs and churn creates a bad work environment. Also just announced a new extremely expensive facility in Bulgaria the same day the latest layoffs were announced, terrible planning!

    Advice to Management

    Listen to your teams and utilize the talent you have in the USA instead of building expensive and unnecessary facilities offshore.


  6. Helpful (6)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Progress full-time

    Pros

    People you get to work with

    Cons

    - Management needs manager training. Due to a large amount of layoffs, particular managers were promoted who had no understanding of how to treat employees and that being a manager meant building a team (instead of just relying on everyone else to make them look good).

    -Managers will take credit for work you have done in front of the entire organization

    -There are a lot of "new ideas" in this organization that you will talk about for months and then move on from when the next idea comes around.

    -Constant acquisitions of other organizations were difficult for all employees and made hostile work environments while hire management spoke negatively about people they did not know.

    -There are no opportunities for growth

    Advice to Management

    Take a class


  7. Helpful (8)

    "Great Products, Decent Benefits, Some Paranoid Sales Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Progress full-time

    Pros

    Competitive pay and benefits. Good products and decent new go to market strategy and messaging, smart coworkers, trying to modernize, some of the best marketing in the industry. Top level execs are competent and bringing new ideas and seem to want to be more of sales led company.

    Cons

    Challenges with resources and antiquated systems and process. Finance led company and culture don't help with this. Some front line managers are paranoid, defensive, and completely scared of upper management and the C Suite therefore manage up and don't support their teams. These front line managers don't have the experience, understand sales, account management and strategy or where their revenue comes from because they were thrown into these positions suddenly a year ago during the huge downsizing. Their one mission is keeping their own jobs and hide any inadequacies so expect to be thrown under the bus if you report to them when things get tough. Company can't decide if partnerships are important or not.

    Advice to Management

    CEO and team need to skip over hovering managers and communicate directly sometimes with customer facing team so they really know what is going on and can address issues and barriers to revenue that exist. Train new managers better so they won't be so scared. Open up real lines of communications at all levels without repercussions from direct managers who only say what they think the CEO wants to hear. There is a reason why nobody wants to speak up on the Open Mic call as some will 'get in trouble' for asking certain questions.

    Progress Response

    May 1, 2018 – Social Media Manager

    Thank you for the balanced and constructive feedback. We are always looking to be a better company and will take these perspectives into account as we evolve our culture and the organization.

  8. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Progress full-time (More than 5 years)

    Pros

    Not to many positive things to say about Progress.

    Cons

    Continuous changes. No clear growth plan and strategy. Not growing company.

    Advice to Management

    Focus. Execute and stop changing every day.


  9. Helpful (10)

    "Progress Stopped Making Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Progress full-time (More than 5 years)

    Pros

    -They simply hire the best people, the brightest most talented people you will ever meet
    -They have great benefits
    -Many offices have a "young startup" feel
    -The pay is reasonable for most roles

    Cons

    -Where they hire the best talent they don't seem to retain them, the best people are all either let go or leave for better opportunities
    -The is a major communication problem at this company
    -They are constantly changing direction
    -Incredibility depressing to work here over the last few years. They don't seem to know what they are doing, everything is held together with chewing gum while their amazing talent is told to wait for direction. When one direction is picked they go with it for a few months and then turn around and change their minds.

    Advice to Management

    -Provide more guidance to your staff, be more involved on a smaller scale, the company is not so big that the CEO can't meet with every employee at least once.
    -Learn more about your talent before they leave for other opportunities
    -Make each employee feel like part of the company, like they matter to the grand plan


  10. Helpful (8)

    "Great people on the ground, upper management not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Research Triangle Park, NC
    Former Employee - Marketing in Research Triangle Park, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Progress full-time (More than 5 years)

    Pros

    There are some terrific people at this company who really care about the technology and the work they're putting out. Great, friendly environment with managers who get the work-life balance.

    Cons

    The decisions made at the C-level are puzzling at best and harmful at worst. So many acquisitions have flopped over the years, and so many good people laid off with no consideration of knowledge, experience, value, etc being lost to the company. With the continued offshoring of work, there is no stability and great people are leaving right & left.

    Advice to Management

    Focus on stability and continuity. Actually get to know the products and people working on them so that you can understand the value being delivered to your customers, instead of recreating the wheel every year with new buzzword "strategies."


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