Prometric Reviews | Glassdoor

Prometric Reviews

Updated April 24, 2017
356 reviews

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Full-time Part-time

3.8
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Prometric President and CEO Michael Brannick
Michael Brannick
233 Ratings

356 Employee Reviews

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Pros
  • The people adds a cherry on the top to the healthy work environment (in 22 reviews)

  • The best part about this company is its work culture (in 12 reviews)

Cons
  • Low pay increase for promotions (in 14 reviews)

  • Being such a high turnover on the team and the management approach does not leave you asking why (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Test Center Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Center Administrator in Bristol, VA
    Former Employee - Test Center Administrator in Bristol, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Prometric full-time (More than a year)

    Pros

    Flexible Schedule, OK starting pay, quiet peaceful because it's a testing facility, can read

    Cons

    Not really enough hours to make a living but good filler job

    Advice to Management

    none really, I liked management. They were remote so we did not see them often


  2. "Not quite the right amount..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nottingham, MD
    Current Employee - Customer Service Representative in Nottingham, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Prometric full-time (More than 3 years)

    Pros

    Hours are reasonable and the clients are easy to manage as a customer service representative.

    Cons

    Pay isn't enough for the amount of time and energy given everyday.


  3. "Operations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Prometric full-time (More than a year)

    Pros

    Good mobility within the company. Not a lot of micromanagement. Benefits are alright.

    Cons

    Pay isn't very competitive but it is offset by good attitude toward not over-working.


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  5. Helpful (2)

    "Decent company to pad your resume."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Prometric full-time (More than a year)

    Pros

    - Plenty of career development opportunities from promotions to exposure from working on large projects
    - Fairly transparent organization that will have you interacting with all levels of leadership on a regular basis
    - Although it's an international company, it's small enough for you to make a name for yourself.
    - Recently renovated office
    - Kind, caring community of employees

    Cons

    - VERY low pay. Pay raises are limited to 3% each year and internal promotions will only get you a maximum 10% increase.
    - Because they do not want to pay for talent, they often promote internally. However, this means that most people are either completely unqualified or have little experience in what they're being asked to do.
    - High turnover, understaffed.
    - Legacy technology everywhere.

    Advice to Management

    Stop being cheap! You can't call yourself a meritocracy unless you reward employees for their successes. Giving them more projects only results in a padded resume for when they get burnt out and move on. This is why you've lost all your top performers and are left with people who are content with doing the minimum to collect a paycheck.

    Instead of a meritocracy you've achieved mediocrity.


  6. Helpful (1)

    "Decent temporary job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Center Administrator in Nashville, TN
    Current Employee - Test Center Administrator in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at Prometric full-time (Less than a year)

    Pros

    Easy job
    Very relaxed
    Friendly co-workers
    Concrete schedule
    Decent pay

    Cons

    Long shifts
    Boring work
    Bad break policy
    No benefits
    No career advancement


  7. Helpful (1)

    "Professional and working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Center Manager in Lombard, IL
    Current Employee - Test Center Manager in Lombard, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Prometric stands for utmost professionalism. We as employees get the opportunity to brush our skills with regular trainings and the experienced ones from the management are always there to guide us. There is no air of superiority in anyone. We help each other and this helps us to roll out better results at the end of the day. The entire workspace is innovatively designed and the access to all the latest facilities makes our work very smooth.

    Cons

    Canteen area maintenance need to be fast or get some cleaners from outside who are good in their work

    Advice to Management

    Increase the number of office boys


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNC Machine Operator in Tampa, FL
    Current Employee - CNC Machine Operator in Tampa, FL
    Recommends
    Negative Outlook

    I have been working at Prometric full-time (More than 3 years)

    Pros

    Great pay, great benefits yeah

    Cons

    Bad management,. bad associates yeah

    Advice to Management

    Hire better people, pay better


  9. Helpful (3)

    "Test Center Administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Center Administrative in Allentown, PA
    Current Employee - Test Center Administrative in Allentown, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prometric (Less than a year)

    Pros

    Meet great people
    Hours are good
    Great benefits
    Administrative different types of test

    Cons

    There is none. Great place to work


  10. Helpful (2)

    "Baltimore Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hanover, MD
    Current Employee - Anonymous Employee in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Prometric (More than 10 years)

    Pros

    High paced work - loads of technology

    Cons

    Hours - support - ability for advancement


  11. Helpful (3)

    "Happy to have worked at Prometric…"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Los Angeles, CA
    Former Employee - Senior Software Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Prometric full-time (Less than a year)

    Pros

    I worked at Prometric full-time....
    I must say that Prometric is a great company to be associated with. The managers impart regular trainings to the employees and this has also really helped me in knowing the industry better. As a professional I have got a good exposure to how processes work.
    Rules are not flexible and very suitable to employees I feel

    Cons

    Salary bar is low..at least for freshers..

    Advice to Management

    Make the salary packages more lucrative



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