ReadyTalk Reviews | Glassdoor

ReadyTalk Reviews

Updated August 10, 2017
71 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ReadyTalk Founder & CEO Dan King
Dan King
47 Ratings

71 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance is and has always been a priority of the organization (in 12 reviews)

  • Great benefits, work/life balance, and challenging work (in 8 reviews)

Cons
  • They have the WRONG people in middle management, and complete stagnation in upper management (in 4 reviews)

  • The engineering managers often come off as pushovers and don't seem to do too much other than record meetings and act as intermediaries for complaints (in 3 reviews)

More Pros and Cons

  1. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ReadyTalk full-time (More than a year)

    Pros

    Great managers. Great culture. Working with some of the smartest people I have ever worked with.

    Cons

    Big-picture planning is a little weak. Roadmaps could use some work. Know what you want to do and what your strategy is for it.

    Advice to Management

    There's a lot of talent in that place, make sure it gets used. Smart people need a direction.


  2. "Great until the acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ReadyTalk full-time

    Pros

    It used to be an amazing place to work until the acquisition. Great benefits, work/life balance, and challenging work.

    Cons

    Obviously went way downhill after being acquired by PGi. Morale has gone way down from what I have heard.

  3. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ReadyTalk full-time

    Pros

    It's a fine place to work. Nice people.

    Cons

    All the hype about culture has deflated. I think it was just rhetoric all along.


  4. Helpful (1)

    "Fun while it lasted. A grand experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Denver, CO
    Former Employee - Senior Software Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ReadyTalk full-time (More than 8 years)

    Pros

    It is a job and one must pay bills. The former CTO, now VP is a bright guy though I am not sure how well he can influence the strategy of the engineering organization across PGI.

    Cons

    The new owners are pursuing a more tactical vision versus a strategic one to diversify their portfolio in a crowded market. The new focus is more on large enterprise installations of communication suites versus new approaches or even new markets. Much of the culture vanished with the buyout as employees left for various reasons. Consider this carefully when pursuing employment. This is not the same company that was voted into lists such as Outside Magazine's best companies to work for. The only constant, as they say, is change.

    Advice to Management

    Explore new technologies. Leverage advances in AI and break out of the Unified Communications Stack. That market is going to die off in the next few years.


  5. "Good people, consolidating market, under new management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Denver, CO
    Current Employee - Engineer in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ReadyTalk full-time

    Pros

    Actually has had an impressive and special company culture.
    Talented, smart, nice people.
    Progressive in many areas.

    Cons

    Market is consolidating and under increasing competitive pressures.
    Under new management, which has intensive return-on-investment focus.

    Advice to Management

    (No longer Dan King).
    Focus on identifying opportunities, increasing accountability, and basic compensation enhancements.


  6. "A case study in how to *not* integrate an acquisition"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ReadyTalk full-time (More than 3 years)

    Pros

    ReadyTalk was a company that really felt like home to all its employees. It was a safe space where you could take risks and develop yourself and your skills. The focus on customer happiness was next to none, though it was rooted in a deep concern from the top down about the employees. It was a great example of the old adage that happy employees mean happy customers. While ReadyTalk had its warts like any other organization, there was a dedication to doing the right thing that permeated the company.

    Cons

    Since the acquisition by PGi earlier this year, things have gone south with incredible rapidity. PGi supposedly bought the company for the culture, but took seemingly no interest in understanding the root of that culture. The transition was handled poorly and it was clear from the outset that the employee focus ReadyTalk had perfected was going to be no more. The mass exodus seen since was an inevitability.

    Advice to Management

    When you acquire another company to prop up your revenue numbers, think about the people that made that company successful when you integrate the company.


  7. "Great People With Complacent Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Denver, CO
    Former Employee - Business Analyst in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ReadyTalk full-time (More than a year)

    Pros

    Great people and culture, good work life balance

    Cons

    Teams and departments were siloed, no clear company strategy, aversion to data

    Advice to Management

    Hire market research people, develop a clear company strategy

  8. Helpful (1)

    "Great Culture while it was "home grown""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at ReadyTalk full-time (More than 5 years)

    Pros

    An environment in which you could truly be yourself, no need to put on airs and the camaraderie was there.
    Dan King (former CEO) modeled the core values of ReadyTalk every day
    Teamwork was the name of the game. You could always go to anyone with a question and expect that the ReadyTalk team would come together to find the solution.

    Cons

    There were not a lot of upward mobility options in terms of overall career arc.
    ReadyTalk has been bought by PGi. So no more Dan King as CEO and the "teamwork" I mentioned above is complicated by the fact that someone else "owns" you.

    Advice to Management

    Though it might sound obvious, always do everything you can to NOT be bought by a bigger company that has no appreciation for the great culture that we once had.


  9. Helpful (1)

    "RIP ReadyTalk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Approves of CEO

    I worked at ReadyTalk full-time (More than 3 years)

    Pros

    The company was once an awesome place and one of the best companies I've worked for. The people make it a great place! The benefits had us all very spoiled. The CEO was the best you can ask for!

    Cons

    Since the recent acquisition many of the company values, employee morale, and the overall culture has unfortunately suffered and gone downhill. The pay is also not comparable to industry standard for the Denver tech market.


  10. "Customer Care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience and Customer Success in Denver, CO
    Former Employee - User Experience and Customer Success in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ReadyTalk full-time (More than 3 years)

    Pros

    Great team of people, lots of laughter, trust in employees, kegs, comfortable work environment, schedule flexibility. Good benefits.

    Cons

    Growth was hard to make happen. Easy to get funneled into one specialty. Really have to work hard for mentorship opportunities. That said, crossfunctional teams are constantly being formed. Salary is below market average.

    Advice to Management

    Don't get acquired. Pay at least market salary standards.


Showing 71 of 72 reviews
Reset Filters