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Red Payments Reviews

Updated February 16, 2018
17 reviews

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2.5
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Alexander Groyzburg
12 Ratings

17 Employee Reviews

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  1. Featured Review

    Helpful (3)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in New York, NY
    Current Employee - Marketing Director in New York, NY
    Recommends
    Approves of CEO

    I have been working at Red Payments full-time (More than 3 years)

    Pros

    I have been working with Red Payments for few years now and would rate them 5 stars. They are always at the forefront of innovation in payments industry, constantly develop and find new ways to engage employees.

    Cons

    I have nothing negative to say about Red Payments.

    Advice to Management

    keep up the good work!


  2. "SALES managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Payments full-time (Less than a year)

    Pros

    You have a telephone and sometiems it works...

    Cons

    Max Katsap has very poor leadership skills and there is really no solid process in developing sales managers to be successful. They are old school and archaic, the pay is very cheap and not worth any sales professionals time... the leads are complete crap and it’s EXTREMELY hard to sell. You also have to convince people to work for free and nobody wants to do that....Also when I got there I was that I was given a salary however it is construed to an hourly position and the drop requires you to stay past 6 PM but they don’t pay you after 6 PM which is really unprofessional because if you’re an hourly employee and going to be in the office then you need to be paid

    Advice to Management

    Invest in your employees like a real company does

  3. Helpful (1)

    "Please be very careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Chicago, IL
    Former Employee - Sales Agent in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Payments full-time

    Pros

    None at all worst company I have ever seen

    Cons

    The hiring manager will lie to you that you have no quota but actually you do of 8 deals/leads per month and if you don't fulfill you will be terminated and they will keep all the residuals
    You get far less for residuals than any other company of 25% when EVERY other company is at 50% or 70%
    They promise big commissions but always tell you the credit score of the merchant is so bad you only get a small commission
    They only work with 4 year leases so you lose business with merchants who don't want leases, and many of them don't
    After they get your merchants account they screw up the account so bad and take way more than promised and the equipment your merchants leased cannot be reprogrammed so they are stuck and your merchants end up regretting ever signing
    Once you catch on to them the once communicative manager that you signed with will now ignore your requests and won't lift a finger to help you or the merchant
    You will make the worst money and have the most problems of any company out there

    Advice to Management

    Why not actually be a good company and do honest business so you can make money and keep merchants happy? Stop being so greedy and having every merchant and agent regret the day they signed with you. Do what you promise !


  4. Helpful (2)

    "Great leadership/Sorry leads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Account Manager in New York, NY
    Current Employee - Regional Account Manager in New York, NY
    Recommends
    No opinion of CEO

    I have been working at Red Payments full-time (Less than a year)

    Pros

    Great, helpful manager, always a phone call away
    Good commission that pays twice a week

    Cons

    Poor leads
    Went to several "hot leads" where I was turned away by the owner and sometimes harassed

    Advice to Management

    Better marketing leads
    Less focus on setting any appointment and more focus on setting appointments for merchants that are less reluctant

    Red Payments Response

    Jan 4, 2018 – Director of Recruitment

    Thank you for your review, Red Payments is dedicated to providing our Sales Executives with the best quality of appointments possible. All leads are qualified by our in house quality assurance team... More


  5. Helpful (1)

    "Telemarketer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketer in New York, NY
    Former Employee - Telemarketer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Payments full-time (More than a year)

    Pros

    Absolutely none. The worst job I ever had. Management treats employees like crap and are very unprofessional.

    Cons

    None. Don't waste your time with this place. High turnover rate and very unsettling atmosphere.

    Advice to Management

    Change your management style and treat your employees like you would want to be treated...WITH RESPECT.

    Red Payments Response

    Jan 4, 2018 – Director of Recruitment

    Thank you for your review, I am disappointed to hear that you had such an unsettling experience while employed with Red Payments as a telemarketer. It is always our goal to practice professionalism... More


  6. Helpful (2)

    "Good for Telemarketers"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Payments full-time

    Pros

    learning how to cold call small and medium sized business

    Cons

    management and office is very unprofessional


  7. Helpful (1)

    "Strange and weird"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tourist in New York, NY
    Former Employee - Tourist in New York, NY
    Negative Outlook
    Disapproves of CEO

    I worked at Red Payments full-time (Less than a year)

    Pros

    Not sure, all the systems are there but are run by the wrong people. Can't say much about the pros. This is filler, twenty words is not enough close to mention the pros.

    Cons

    Rub you the wrong way, weird vibe all around. Want you to suck up. Your product is an easy sell do not make it more complicated than it already is.

    Advice to Management

    Get rid of the fake attitude
    No such thing as 'Too Enthusiastic'
    YOU ARE NOT ON WALL STREET

  8. Helpful (24)

    "They do NOT pay sales reps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Payments full-time (Less than a year)

    Pros

    Descent leads if you can get past the deceitful way they pitch the "customer "

    Cons

    They simply do not pay reps correctly or at all for deals reps turn in. The culture from management is to lie lie lie then stick their head in the sand and hope the rep just goes away.
    I'm suing red payments
    Other ex employees are welcome to join for a class action lawsuit.
    As a rep, you never are provided the profitability calculator....well, I have one and every deal I've seen is underpaid to the rep.


  9. Helpful (18)

    "Don't work for them"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative
    Former Employee - Outside Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Payments full-time (Less than a year)

    Pros

    The morning meetings are uplifting but after that there aren't any pros. Never received payment for sales after 2 weeks of submitting paperwork.

    Cons

    They don't pay you. Terminals are programmed incorrectly. They make you wait 60 days to start earning residual income. They make you sign a contract that says you can only sell for them. A 1099 contract employee should be able to work for multiple companies if so desired. There are no quotas with the company contract but the sales manager contract adendum has quotas and you lose 5% of your commission to your sales manager because of that adendum. If you have a bad month you loose your residual income. They list multiple products but only push one product and never have a plan b option for merchants who are too scared to start letting their customers pay their credit card fees with a surcharge as part of the transaction. The training sucks! A reputable company would fly you to their home office to train you. Their training is a phone call and they don't talk about products or how to fill out their contracts. They just talk about steps you take to get your sales manager on the phone so he can try to close the deal.

    Advice to Management

    Pay your sales people. Get rid of the contract and secondary contract amendment.


  10. Helpful (6)

    "Never received residual Income, Never received 1099"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Payments part-time (More than a year)

    Pros

    There are no pro's - Why would anyone work for a company that doesn't pay?

    Cons

    They don't pay as promised

    Advice to Management

    Pay what you owe and send out 1099


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