Sterling Life Insurance Reviews | Glassdoor

Sterling Life Insurance Reviews

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2.9
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Michael A Muchnicki
8 Ratings

40 Employee Reviews

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  1. "A fair company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Medical Economic Analyst in Bellingham, WA
    Current Employee - Senior Medical Economic Analyst in Bellingham, WA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, fair salary, fair benefit.

    Cons

    Manager should encourage employees to work harder. Too many people are doing their own things using work time.

    Advice to Management

    Managers should organize career trainings on the employees.


  2. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager Senior Associate in Alpharetta, GA
    Former Employee - Office Manager Senior Associate in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sterling Life Insurance full-time (More than 5 years)

    Pros

    Small local office helping individuals

    Cons

    Company shutting down product offers

  3. "Licensed Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Agent in Lake Charles, LA
    Former Employee - Licensed Agent in Lake Charles, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sterling Life Insurance (More than 3 years)

    Pros

    The management in the Lafayette, LA, office was great! They were very supportive as were the members of management in the Bellingham, WA, office.

    Cons

    The underwriting guidelines were rather tough; therefore, it made it tough for agents to make a life with such a high denial rate!


  4. "Excellent company, on its way out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Bellingham, WA
    Current Employee - Business Analyst in Bellingham, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Sterling Life Insurance full-time (More than 10 years)

    Pros

    -Fantastic group of people to work with, all highly ethical and driven to deliver member-centric care.
    -A constantly shifting project landscape has provided endless opportunities to develop subject matter expertise and variety in work.
    -Promote from within culture that values longevity and business continuity.

    Cons

    -Wages haven't significantly changed in years.
    -Company recently purchased by Cigna and in the process of being dismantled/shipped to Austin Texas.
    -Although Michael Muchnicki is listed as the CEO, he hasn't been in several years and he's largely perceived as responsible for landing Sterling in the situation it's in now.

    Advice to Management

    -Commit to particular product lines instead of trying to do everything.
    -Develop an effective sales strategy; despite the success of Operations, Sterling was unable to stay competitive or significantly grow in any of its markets.


  5. "In process of integration with Cigna"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bellingham, WA
    Current Employee - Manager in Bellingham, WA
    Doesn't Recommend
    Negative Outlook

    I have been working at Sterling Life Insurance full-time (More than 10 years)

    Pros

    The people are incredibly dedicated and collaborative.

    Cons

    The business was purchased by Cigna and all operations are being moved to Austin TX.


  6. "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellingham, WA
    Former Employee - Anonymous Employee in Bellingham, WA
    Recommends
    Approves of CEO

    Pros

    This company provides great internships.

    Cons

    Nothing I can think of.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Washington in Bellingham, WA
    Current Employee - Washington in Bellingham, WA
    Recommends
    Neutral Outlook

    I have been working at Sterling Life Insurance full-time

    Pros

    Great company culture -- people truly care about the membership

    Cons

    Salary seems a bit lower than market averages

  8. Helpful (1)

    "Hard Work Pays off !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Agent in Plano, TX
    Current Employee - Field Sales Agent in Plano, TX
    Recommends
    Positive Outlook

    I have been working at Sterling Life Insurance full-time (More than 3 years)

    Pros

    Health Insurance, 401K match, W-2 employee, company buys leads, monthly bonuses, level renewals, nice marketing give aways for customers, nice office, great comradery with agents nationwide, annual incentive trips.
    Sterling is a great company, and an agent can build a lucrative income if you are willing to stick with it and get through until your renewals are built up. At that point your current book will be referring you friends and relatives often, you always have to keep working. Give Sterling 40 hours a week and you will be succesful. Gets easier every year as you become more knowledgeable.

    Cons

    Captive agent, 100% commission, bonus structures changes annually, first year very difficult for most agents. Huge learning curve during year one.

    If it were easy, it wouldn't be called work. The perfect job isn't out there, but this one work well for me.

    Advice to Management

    Take care of the veterans, they are the face of Sterling.


  9. "Great co-workers, bad upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant I in Bellingham, WA
    Former Employee - Accountant I in Bellingham, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sterling Life Insurance full-time (More than 3 years)

    Pros

    The people I worked with were pretty good, and for the most part the company atmosphere was great as well.

    Cons

    Upper management ran the company into the ground, and the constant layoffs sapped company morale, and talent.

    Advice to Management

    Get rid of upper management and start over! Also diversify the product line.


  10. "Poor cross departmental communication but comfortable work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellingham, WA
    Former Employee - Anonymous Employee in Bellingham, WA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sterling Life Insurance full-time (More than a year)

    Pros

    - Comfortable work environment (semi-formal, flexible and friendly).
    - Great mobility between departments.
    - Opportunity for advancement.

    Cons

    - Busy season requires overtime.
    - Office politics & favoritism.
    - Poor pay.

    Advice to Management

    Focus on employee morale.


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