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Sumo Logic

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Sumo Logic

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Sumo Logic Reviews

Updated Oct 14, 2021

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Found 318 of over 333 reviews

3.7
70%
Recommend to a Friend
88%
Approve of CEO
Sumo Logic CEO Ramin Sayar
Ramin Sayar
219 Ratings
Pros
  • "Great product for people wanting to learn about DevSecOps(in 27 reviews)

  • "free lunch everyday, including food truck friday(in 26 reviews)

  • Cons
  • "Sales still has a lot of growing pains to work out(in 14 reviews)

  • "Long drive to Redwood City if you live in Santa Clara area(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Best Company to Grow

      Sep 25, 2021 - Senior Software Engineer in Redwood City, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - As a developer best company to work. - Competitive package.

      Cons

      - Stock value is less but on a longer run I hope SumoLogic will get there.

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    2. 3.0
      Current Employee, less than 1 year

      Great Product, Not So Great Leadership

      Oct 13, 2021 - Customer Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product and you get to engage with really smart people. Good work life balance. A lot of opportunity to engage with product management and SMEs across the org.

      Cons

      Poor leadership. C-level execs seem dis-engaged. Direct management does not connect with the team. Benefits are okay but not great (i.e. no 401K matching, family health insurance is expensive). Financial performance has been poor.

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    4. 4.0
      Former Employee, more than 5 years

      Great place weird new manager

      Oct 7, 2021 - Confidential 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cool people Great culture Amazing product

      Cons

      Lot of change in a short amount of time. Weird new manager and stocks are plummeting

      1 person found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Great Place to build a career

      Sep 13, 2021 - Commercial Account Executive in Redwood City, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very open, inviting company culture that cares for its employees and gives them opportunities to grow professionally. Management gives expectations and what you need to hit to be promoted. Although you should also set your expectations yourself with your manager.

      Cons

      Extremely fast-paced environment with constant innovation (good thing) but is also a double-edged sword. There could be better training on new products. Also because of the fast-paced environment, it can be tedious to get things approved such as access to IT applications Also, there's no matching 401k

      1 person found this review helpful
    6. 5.0
      Current Employee, less than 1 year

      Good leadership, clear direction, great product

      Aug 30, 2021 - Senior Recruiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sumo Logic is a leader in it's space and doing what it must to continue to evolve and compete. We hire great people and treat them well. Work life balance and flexibility are really important. Goals and direction from leadership is defined and clear. I am happy to work here.

      Cons

      I see this improving in 2022 but currently there isn't 401k match and healthcare for spouse and children seems to be in the higher 50%. Overall, total compensation and benefits are still good.

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    7. 1.0
      Former Employee, more than 1 year

      A culture of apathy, poor leadership

      Sep 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its a great place to collect a paycheck (until they do layoffs). Can be very hands off. You don't have to be particularly talented/skilled to look good at Sumo Logic.

      Cons

      Pay is quite low, both from a cash compensation and a RSU side of things compared to most tech companies. When candidates ask for market rates, hiring managers balk at the salary requirements and typically make commentary about them being "overpaid". Because of this, they typically aren't able to attract decent talent and the good talent doesn't last long. Engineering teams are always treading water because either people are totally apathetic to executing or the teams are so woefully understaffed they are never able to get out of firefighting mode. Because of this the company looks busy but never actually makes any progress. The company is also super cheap, not wanting to make investments that won't have returns within weeks or months. There are reasons that the company is having performance issues when most others in the market are not. If you compare Sumo Logic to a place like Data Dog, there is no comparison. There are also major uptime/outage issues that never seem to get resolved, especially on the security side. When it was a hot topic that got brought up, management just moved the goalpost and redefined what an outage is. Even with the looser definition of what an outage was, it was not uncommon to have multiple outages a week. A number of times customers complained about these outages because they hadn't been notified because they didn't reach the extremely loose definition of an outage. On the Customer Success and Sales side, it felt like there is constant need to blame the customer for things like renewals falling through or deals not closing. I would constantly hear things like "they just don't know what they want", when having been involved in some of those conversations they customer was very clear on what they were looking for. Additionally, take everything that leadership says with a grain of salt. They say what they think people want to hear, with no intention of actually following through. Overall there is no sense of ownership from any of the executives when it comes to strategic vision or having a sustainable company, since they are all hyper focused on the stock price.

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      4 people found this review helpful
    8. 5.0
      Current Employee

      Great leadership & great product

      Sep 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunity for career growth & amazing people

      Cons

      Nothing I can think of

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    9. 2.0
      Former Employee, more than 3 years

      Decent company but has some fundamental issues to address

      Jun 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There are lots of amazing people at Sumo, mainly at the IC level - Release velocity is high so there is always something new to learn (but see cons below) - Market for the product is huge and will only grow in the future

      Cons

      - Top performers are not consistently rewarded and career paths are vey opaque (sometimes non-existent) - Post- COVID the company culture has gone way downhill. Morale is pretty low mainly due to how management handled the layoffs - Product, marketing, and sales are often not aligned and field sales has to fill the gap - High release velocity without adequate enablement again means field sales generally fills the gap

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      4 people found this review helpful
    10. 5.0
      Current Employee, more than 1 year

      Other/Not Applicable

      Aug 28, 2021 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee centric company that genuinely cares for it's employees.

      Cons

      I can't think of any

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    11. 2.0
      Former Employee, less than 1 year

      Visibility trumps performance at Sumo

      May 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are kind, co-workers are friendly, and individual contributors are passionate.

      Cons

      Remote onboarding is lackluster, taking months to obtain necessary access to critical services to do one's job. IT and stakeholders often taking days to respond to mission critical requests. In terms of compensation, they do not match 401k at all at the time of writing, and getting to market-value from a salary perspective is an uphill battle. The biggest con I've experienced working at Sumo, is the lack of transparency and honesty of certain leaders in specific orgs in the company. Case in point, feedback from my manager was conflicting with feedback to others on the same subjects, often in the same day. During my time in my role at Sumo, discussions with my direct manager in areas of history, performance, strategy, and more, would be repeatedly contradicted in calls involving other people. In some circumstance, he'd praise my performance and work privately, but then demean my performance in front of others. The hypocritical nature, and the unwillingness to be transparent, are not keys to a successful or collaborative workforce.

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      8 people found this review helpful
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