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Symetra Reviews

Updated February 12, 2018
221 reviews

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3.5
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Margaret Meister
0 Ratings

221 Employee Reviews

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Pros
Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Upper management out of touch with the realities of front line employees (in 11 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time

    Pros

    Flexible work arrangements, transparency as an organization, positive work environment, good service oriented culture

    Cons

    Growing organization so sometimes there is a lack of formal structure

    Advice to Management

    Keep up the positive culture and focus on people!


  2. "Best place I've worked so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Bellevue, WA
    Current Employee - Systems Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than a year)

    Pros

    Very low key
    Very work/life balance conscious
    Good salary and benefits

    Cons

    Not a ton of a good food options nearby

  3. "New/Old Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Representative in Atlanta, GA
    Current Employee - Group Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    open communication and a true teamwork mentality

    Cons

    Not many cons... technology would be the most notable.

    Advice to Management

    continue to push the core values. it's a working proposition.


  4. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 3 years)

    Pros

    Good environment, friendly people, professional, company hires from within

    Cons

    Training is not a priority in my department. It's not uncommon that they will stick you with the first thing you're good at then leave you there until you either train yourself how to do something else or you find a different job.

    Advice to Management

    Focus more on employee development to get the most out of them. When an employee asks for more responsibility, don't revert to the old standby of "we'll get to it."


  5. Helpful (1)

    "Dim wits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sss in Bellevue, WA
    Former Employee - Sss in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Symetra full-time

    Pros

    Location, new benefits, transit center

    Cons

    People that don't know anything about economics


  6. Helpful (3)

    "Relationship means favoritism; please don’t disguise it as ‘people skills’."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Bellevue, WA
    Former Employee - IT Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Symetra full-time (Less than a year)

    Pros

    • You don’t have to work that hard to get a paycheck
    • If you’re at the point in your career where you need to chill out before retirement and you don’t care to actually do anything to improve IT; this is the place for you.

    Cons

    • If you speak up about poor management decisions, just hand in your badge because you’re done.
    • Being an IT Architect has no accountability and no real requirement to execute on anything. The company has so many Architects yet IT is a disaster.
    • IT at Symetra is largely outsourced so you can always put the blame on the outsourced vendor. People call Senior IT Management Teflon because the results of their asinine decisions never sticks to them.

    Advice to Management

    Margaret Meister – you need to hold your IT management team accountable. Bring in a 3rd party to assess performance versus results on the company’s multi-million dollar annual investment in IT.


  7. Helpful (3)

    "Symetra Enterprise IT is Failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Symetra full-time (More than 8 years)

    Pros

    Stabilized relationship with BPO partner.
    Significant process maturity over the past couple of years.
    Lots and lots of time off.

    Cons

    Sr. Management vision is lacking.
    Mid level mangers are promoted before they are ready.
    Good leaders and personnel have left.
    If your buddies with Sr, Management, you will do well.
    The abandonment of the formal personnel review process and new bonus calculation methodologies will only help those who are favored.

    Advice to Management

    To Sr. Management, there is clear favoritism among you.
    Mid-level managers have been promoted too quickly. and are clearly not ready for their roles.

  8. "Great Work life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Architect in Bellevue, WA
    Current Employee - IT Architect in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Company truly believes and advocates in employee work life balance. Benefits are very good and starting vacation is above average.

    Cons

    On site availability of creature comforts (food, direct kitchen supplies) are non existent.

    Advice to Management

    At least put kitchen supplied so you can have something to eat on so you don't need to bring your own plates or utensils.

    Symetra Response

    Jan 22, 2018 – Joel Kneisley, CIO

    Thanks for taking time to provide feedback. I’m glad to hear you like your benefits and work-life balance. I hadn’t thought about it before but you are right – kitchen supplies aren’t standard in our... More


  9. Helpful (3)

    "My Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Symetra full-time (More than 5 years)

    Pros

    The location is right on the bus line which is a nice perk since the cost of parking is horrendous in downtown Bellevue.

    Cons

    I've worked for various types of managers for a few different organizations over my nearly 20 years; some good, some bad. Symetra takes the cake for having the most imbecilic mangers I have ever been around. It's astonishing that many of these managers are in the position they are in. It's obvious that Symetra doesn’t have a very thorough vetting process when hiring or promoting their managers.

    Advice to Management

    Attempt to be more stringent on what qualifies someone to be a manger. Don’t rush to hire a manager just to fill the position. Believe me when I say that I am not the only one that feels this way about the managers.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Symetra full-time (Less than a year)

    Pros

    Great people
    Flexibility
    Good work life balance
    Great location
    Good bonus

    Cons

    Less vacation time
    Not great salaries


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