Symetra Reviews | Glassdoor

Symetra Reviews

Updated August 22, 2017
203 reviews

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3.4
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Symetra President, CEO, and Director Thomas M. (Tom) Marra
Thomas M. (Tom) Marra
127 Ratings

203 Employee Reviews

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Pros
  • Really good work-life balance in most parts of the company (in 28 reviews)

  • The company offers good Benefits (in 14 reviews)

Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Middle management looses site of upper management vision (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "A caring, driven, company with many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand in Bellevue, WA
    Current Employee - Brand in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at Symetra full-time (More than 5 years)

    Pros

    I have been at this company about six years and every year I've been able to seek out participating in new and interesting projects and opportunities.
    - Community involved company
    - Job Flexibility. Many managers promote work/life balance. Some jobs offer some work from home opportunities or hours that may shift early or late as needed by the employee
    - Most employees are excited and invested in their jobs
    - This company is on the rise and regularly diving into new territory, ideas are encouraged, and every year their seems to be more support and cooperation between divisions and departments.
    - GREAT management from the top down, I feel if I needed to I could email the CEO directly and get a response
    - HUGE benefits including education, Volunteering, Toastmasters, Blue fridays, and employee events

    Cons

    - NOT the most competitive vacation or sick leave plan
    - Parking is expensive and not free (However they offer great subsidized alternatives)

    Advice to Management

    Keep driving for excellence, Keep listening, Keep evolving. I love working here!


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Seattle, WA
    Former Employee - Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symetra full-time (More than a year)

    Pros

    Great place I would recommend

    Cons

    No cons to think of

  3. "Great people, management could improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Case Manager in Bellevue, WA
    Current Employee - Retirement Case Manager in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Symetra full-time (More than a year)

    Pros

    Amazing co workers, 10 paid holidays, 2 floating holidays.

    Cons

    Annual bonuses are low, a lot of managers are inexperienced and have difficulty with communication. The salary range is below expected. If you receive a raise don't expect it to be sufficient, you will be disappointed. The annual bonus was only .25 cents more per hour....Im not sure how this is supposed to keep employees satisfied....especially if one is providing above average work.

    Advice to Management

    I would suggest creating a not so corporate enviroment. Being such a large office filled with cubicles it would be nice to feel a little closer. Most meetings are Webex and don't really need to get out of my desk much. The work is very repetitive and their isn't any personal touches to the business we provide.


  4. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Symetra full-time

    Pros

    Awesome people to work with

    Cons

    Poor Management. No Growth. No Leadership

    Advice to Management

    Try to care about your employees


  5. Helpful (1)

    "Great experience so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time

    Pros

    Really good work-life balance in most parts of the company. Flexible hours allow you to make your own schedule. Everyone is very nice top to bottom. The CEO and his Sr. Leaders are down to earth and approachable. There are lots of classes offered to learn about the business as well as professional development opportunities. Overall, a really great place to work.

    Cons

    So far, so good! No real cons that impact work satisfaction significantly.


  6. Helpful (1)

    "Complete lack of IT leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Security Operations Manager in Bellevue, WA
    Current Employee - IT Security Operations Manager in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symetra full-time (More than a year)

    Pros

    Symetra seems to be doing well on the business side as they give IT funds to buy everything and anything.

    Cons

    IT buys everything and anything with no vision or roadmaps. IT is stuck in the 90's with no solid plan or skills to modernize.

    Advice to Management

    Technology is what is going to move you forward and keep you relevant. Keep a close eye on IT because it currently isn't providing value and it really needs to change. An IT company (eg. Amazon) or a startup can quickly leave you in the dust.


  7. "Commercial Mortgage Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Symetra full-time

    Pros

    There is a lot of exposure to the commercial real estate industry at a fast rate.
    Knowledgeable senior management

    Cons

    -There is limited opportunities for growth
    Immediate management is not very knowledgeable
    The pay is considerably under market for the Seattle area

    Advice to Management

    Open more paths for growth
    Hire a more competent Manager
    Increase pay to a respectable amount
    Pair a much larger bonus with individual productivity

  8. "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Specialist in Waltham, MA
    Former Employee - Training Specialist in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symetra full-time (More than a year)

    Pros

    Reasonable benefits, good co-workers, nothing else

    Cons

    Poor leadership, decisions made based on personal relationships

    Advice to Management

    Take a closer look at your leadership team


  9. "Sales Support Wholesaler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Support Wholesaler in Bellevue, WA
    Former Employee - Sales Support Wholesaler in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symetra (Less than a year)

    Pros

    Terrific pay. Terrific Managers. Great Company Benefits and work life balance promotion.

    Cons

    Steep learning curve. Lots of testing and certifications needed.

    Advice to Management

    Continue doing a terrific job


  10. Helpful (1)

    "Fairly good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mainframe Developer in Bellevue, WA
    Current Employee - Mainframe Developer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Symetra full-time

    Pros

    they emphasize work life balance- and do a pretty good job of it
    location is great- restaurants, shopping around
    Bus station is close by, easy to get to

    Cons

    As long as you do your part of the work, don't worry about the project being successful. Company thrives on pointing fingers by management, so be prepared to cover your butt.
    Some IT managers say they reward for hard work, but they like to talk about people differently when your not around.
    Working on mainframe systems is not fun for someone who has developed on other systems

    Advice to Management

    Improve systems to this century and allow people to develop their programming skills.


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