Symetra Reviews | Glassdoor

Symetra Reviews

Updated April 12, 2017
192 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
Symetra President, CEO, and Director Thomas M. (Tom) Marra
Thomas M. (Tom) Marra
116 Ratings

192 Employee Reviews

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Pros
  • The work-life balance is great and you feel that everyone around you truly cares (in 25 reviews)

  • The company offers good Benefits (in 14 reviews)

Cons
  • There is a poor Work-life balance, lack of priority (in 10 reviews)

  • Upper management out of touch with the realities of front line employees (in 10 reviews)

More Pros and Cons

  1. "Associate Customer Operations Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Current Employee - Associate Customer Operations Representative in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (Less than a year)

    Pros

    Great company. All about promoting within and building employees into better assets to the company. Automatically qualify to take LOMA courses. No wait period. All about work home life balance. Great management team.

    Cons

    Low starting salary. Parking is expensive.

    Advice to Management

    Pay higher starting salaries.


  2. "IT Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than 5 years)

    Pros

    Symetra offers opportunities to innovate, move ahead and to do new things.

    Cons

    You need to seek and become aware of these opportunities, they are not handed out.

    Advice to Management

    Keep encouraging people to better themselves and the company.


  3. "Sales operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Symetra (More than 8 years)

    Pros

    good starting point for experience

    Cons

    Executive management bureaucracy is crippling to any forward momentum and overall morale of the organization.

    Advice to Management

    You are getting in the way of the company's success.


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  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Bellevue, WA
    Current Employee - Financial Analyst in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time (More than a year)

    Pros

    Symetra is a wonderful place to work. Management and executive leadership really care about their employees and do their best to help them with their career goals. The work-life balance is great and you feel that everyone around you truly cares. They really try to live out their core values and try to be as transparent as possible.

    Cons

    It would be nice if Symetra would invest in an ERP system. As it is, we have multiple systems that make reporting challenging although not impossible. An ERP would help streamline things.

    Advice to Management

    Keep up the good work and continue to invest in your employees!


  6. "Caution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Mortgage Loan Analyst in Seattle, WA
    Former Employee - Commercial Mortgage Loan Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Symetra (More than 3 years)

    Pros

    The company offers good Benefits

    Cons

    There is a poor Work-life balance, lack of priority

    Advice to Management

    Goals are not the same as expectations


  7. "Working at Symetra"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Recommends
    Positive Outlook

    Pros

    Great company! I have had a really great experience working with Symetra so far. I have a great team and they have all been very helpful. I feel like I am challenged in my work and learning and developing new skills.

    Cons

    Parking, kinda stinks having to pay to go to work (parking or bus) but that comes with working in a big city.


  8. Helpful (4)

    "Ok Experience not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Bellevue, WA
    Current Employee - Systems Analyst in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Symetra full-time

    Pros

    If you work in IT you will meet some nice people to work with. People in the business area are good and are helpful.

    Cons

    IT manager(s) tend to say one thing and then do the opposite. There is a blame game mentality, so a few managers (even though they have been saying that they don't do this) will constantly be expecting you to be a part of the blaming business.
    Technology is old (mainframe) and is a little boring to work on.

    Advice to Management

    Change the culture by putting a stop to the blame game towards other departments.


  9. "Senior Leadership is bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Symetra full-time

    Pros

    Good people below the senior level, benefits were OK, time off was average.

    Cons

    Leadership doesn't care about staff. They don't provide real opportunities for growth and have cut themselves off from the home office. HR rep is a crony to senior leadership.

    Advice to Management

    Having worked in both offices, I can say this remote office has good potential but poor leadership at the top.


  10. Helpful (3)

    "A caring, driven, company with many opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand in Bellevue, WA
    Current Employee - Brand in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at Symetra full-time (More than 5 years)

    Pros

    I have been at this company about six years and every year I've been able to seek out participating in new and interesting projects and opportunities.
    - Community involved company
    - Job Flexibility. Many managers promote work/life balance. Some jobs offer some work from home opportunities or hours that may shift early or late as needed by the employee
    - Most employees are excited and invested in their jobs
    - This company is on the rise and regularly diving into new territory, ideas are encouraged, and every year their seems to be more support and cooperation between divisions and departments.
    - GREAT management from the top down, I feel if I needed to I could email the CEO directly and get a response
    - HUGE benefits including education, Volunteering, Toastmasters, Blue fridays, and employee events

    Cons

    - NOT the most competitive vacation or sick leave plan
    - Parking is expensive and not free (However they offer great subsidized alternatives)

    Advice to Management

    Keep driving for excellence, Keep listening, Keep evolving. I love working here!


  11. Helpful (2)

    "Just keep on doing what you're doing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bellevue, WA
    Current Employee - Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symetra full-time

    Pros

    Very friendly and helpful co-workers. Fun environment to spend your working day around. People always seem to have a smile on their faces, no matter the weather. Always encouraged to look after your personal health, regardless of the current work situation.

    Cons

    Has a big ramp up time in education for the position I took. This can be frustrating if you wanted to hit the ground running and write code on day 1.

    Advice to Management

    Keep doing what you're doing. You're listening to your employees and balancing their needs with your own. It is a refreshing change to be seen more as a human.



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