Terranea Reviews | Glassdoor

Terranea Reviews

Updated December 6, 2018
71 reviews

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4.1
StarStarStarStarStar
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Recommend to a friend
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Robert J. Lowe, Jr.
39 Ratings

Employee Reviews

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Pros
  • "Great/beautiful location, great benefits, fun associate brunches, picnics, and galas" (in 8 reviews)

  • "great team, great benefits, awesome views" (in 5 reviews)

Cons
  • "Offsite parking (free transportation to and from lot provided, not paid)" (in 6 reviews)

  • "Open 24/7 so holidays can be tough but expect that anywhere in hospitality" (in 3 reviews)

More Pros and Cons

  1. "Fine Dining..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Rancho Palos Verdes, CA
    Current Employee - Food Server in Rancho Palos Verdes, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terranea full-time (Less than a year)

    Pros

    Terri Haacke is a great leader. She makes it very easy with a program called talk to Terri where you can email her and she'll answer you back. She makes you feel like a valuable asset.

    Cons

    Our restaurant goes through to many GM's. I've been there for many years and I've seen many new faces.

    Advice to Management

    Let people do their jobs. Terri allows us to seek moments and sometimes management is worried about the bottom line so we miss a moment.


  2. "take better care of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Terranea full-time (More than 3 years)

    Pros

    Beautiful views, higher end clients, great room for growth

    Cons

    Upper management does not do a great job at taking care of their employees. All the company cares about is making money. They will do whatever it takes to make the next dollar, even if it means not taking care of employees

    Advice to Management

    The better you treat your employees, the better they will treat your guests. Sometimes making monetary sacrifices in order to keep employees and guests happy is worth it in the long run.

  3. "Buffet Attendant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terranea full-time

    Pros

    Cool Kitchen Staff at the restaurant

    Cons

    Immature workers to deal with


  4. "Good money for summer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terranea full-time

    Pros

    Beautiful place to work and great benefits

    Cons

    Management is a mess and no one seems to care about actually fixing recurring issues. You are often set up for failure, but no management is willing to admit it and instead just pretend like its the fault of the lowest person on the ladder.


  5. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terranea full-time (Less than a year)

    Pros

    Great view, nice benefits, beautiful resort

    Cons

    Difficult clientele, not a consistent schedule


  6. "Okay Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Terranea part-time

    Pros

    Very pretty and free food in the EDR.

    Cons

    Management was not great they were not organized.


  7. "Beautiful resort unfortunately management is terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Terranea (Less than a year)

    Pros

    Beautiful resort with stunning views!

    Cons

    Management is always in total crisis mood everyday. Upper management and middle management have totally different views how company is being run. A lack of communication is a huge problem!

    Advice to Management

    Have meetings actually know whats going on in the departments

  8. "Beautiful landscaping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Janitorial in Rancho Palos Verdes, CA
    Current Employee - Janitorial in Rancho Palos Verdes, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Terranea part-time (More than a year)

    Pros

    On the coast of palos vedres

    Cons

    Not enough hours for the employees


  9. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terranea full-time (More than 3 years)

    Pros

    Great/beautiful location, great benefits, fun associate brunches, picnics, and galas. The president, Terri Haack, has a program that any associate can “talk to Terri” anonymously if the associate doesn’t feel comfortable going to see her or their manager face to face.

    Cons

    Parking on the weekends is usually a pain

    Advice to Management

    Continue listening to your staff and remain open to suggestions!


  10. "Beautiful Area, Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terranea (More than a year)

    Pros

    Free food provided, friendly atmosphere, company offers/hosts events for employees, pay is above minimum wage, beautiful area

    Cons

    Offsite parking (free transportation to and from lot provided, not paid)