ViaQuest Reviews | Glassdoor

ViaQuest Reviews

Updated February 22, 2017
40 reviews

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2.8
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40 Employee Reviews

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  1. "Patient-First Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Recommends
    Positive Outlook

    I have been working at ViaQuest full-time (More than 5 years)

    Pros

    I honestly don't know where the negativity comes from on some of these reviews. They are likely selfish employees who shouldn't be in this industry in the first place. This company hires people with a hard-working approach and a go-getter attitude. Even if you don't have prior experience, if you have the desire to put in the effort, management will guide and support you along the way. Their vision lies with the patient and quality of care. They are willing to do the right thing for the patient even if that means it will have a negative impact on the company. They truly care about their employees and are willing to listen and react to employee recommendations, comments, and feedback.

    Cons

    This industry requires hard work and long hours, but we are here to serve others. If you are here to make a lot of money without putting in the necessary work then don't waste your time.

    Advice to Management

    Eliminate some of the unnecessary reporting you require. It seems like a lot of it is timely, but not really needed. Supervisors need to be more involved with their field staff on a regular basis.


  2. Helpful (1)

    "Ok if you have no experience"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ViaQuest full-time

    Pros

    -Some of the staff are great to work with.

    Cons

    -High turnover and training is extremely lacking.


  3. "BEST PLACE I HAVE EVER WORKED!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Recommends
    Positive Outlook

    I have been working at ViaQuest full-time (More than 5 years)

    Pros

    - All the employees are very friendly. Everyone is willing to help out and work as a team to get tasks accomplished. I feel that everyone cares about my success and is willing to do anything to help me reach my goals
    - They stay true to their mission and values. I experience first hand the care that clients receive and hear their testimonies on what life was like for them before receiving services from ViaQuest. Everyone, regardless of position, has the client's best interest in mind
    -Transparency- CEO and top management is not afraid to answer hard questions. They hold question/ answer sessions with employees and no questions are off limits. They are very honest on what is going on in the company and communicate what the goals are.
    - They care about professional development. They hold several paid trainings throughout the year that are optional for employees to attend to enhance and build their skill set.
    -They promote internally. They love seeing employees rise to the top and management equips employees with the skill set to get them to the next level. The employees genuinely care about others and will help each other reach goals. Growth opportunities are frequently provided.
    - I feel that I am heard when I bring ideas to the table. I love being creative and when I make suggestions, I can trust that they will take my ideas into consideration. I have seen some of my ideas implemented successfully.
    -They live by their culture and carry out the company's mission and vision everyday. There are several culture building events throughout the year to unite employees and focus on culture. During this time, there is team building, goal setting, continuing education, professional development and networking opportunities.
    - Management cares about employees well being and work/ life balance. They support employees and help them out. They provide employees with tips on how to manage the workload, and the department is always willing to step in and assist when help is needed. When my coworkers see I am overwhelmed they immediately offer assistance and it feels so good to be a part of an environment like this.
    - I trust that my supervisor and all top management have my best interest in mind. I feel comfortable addressing issues/ struggles/ and successes to them and they have my back.
    - CEO is active in the company and lives out the culture of the company in all that he does. He reaches out to employees during the culture building events and takes the time to know each person. He also takes departments to lunch to build better relationships with the staff. He is true to his word and always does what he says he will do. He is transparent with his intentions and communicates changes to employees. He allows employees to have a voice in decisions. I have never seen a leader so passionate and appreciate for the work being done at ViaQuest. He takes every opportunity to tell the employees how valuable we are. I have never seen this at my past companies.

    Cons

    There really are no cons that come to mind. Every job at every company can be difficult sometimes, but I have never experienced the support and desire to help others at any other company that I have worked for other than ViaQuest. The company is always there to lead me to success. I have read the reviews that some of the other people wrote, and have never experienced anything that they said in my 6 years. The company does carry out the culture in all that they do. I encourage everyone to talk to someone who works at ViaQuest, and the employee can provide you with honest feedback on what it is like to work here. I feel confident that they would agree when I say this is the best company to work for.


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  5. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at ViaQuest full-time (More than 5 years)

    Pros

    A culture that truly cares about the patient

    Cons

    It is a tough industry, but the reward of the services delivered outweighs the demands


  6. Helpful (1)

    "AWFUL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at ViaQuest full-time (More than 5 years)

    Pros

    Fellow employees are awesome. Vacation policy is generous

    Cons

    CEO is an egomaniac. Constantly yapping about culture, but fires people on a whim. His bad business practices have finally come home to roost and he's panicking. Culture based on alcohol and nepotism. No raises and lots of excuses. Poor healthcare benefits.

    Advice to Management

    Watch your back


  7. Helpful (2)

    "Awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSP in Akron, OH
    Current Employee - DSP in Akron, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at ViaQuest full-time (More than 3 years)

    Pros

    There are no pros for working for this company in this position.

    Cons

    Management. Pay. Work Atmosphere. Everything about how this company is run is a con.

    Advice to Management

    Learn how to speak to your employees.


  8. Helpful (2)

    "Medical Social Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Social Worker in Pittsburgh, PA
    Current Employee - Medical Social Worker in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ViaQuest full-time (More than 3 years)

    Pros

    Great cultural. Practice to the highest ethical standards. Very supportive of front line staff. Run by down to earth administrators.

    Cons

    Some disorganization, no worse that any other agency. Communication can be a challenge. But again, what agency communicates perfectly?

    Advice to Management

    There is limited opportunities for advancement if you are not a nurse under you home health/ Hospice business lines. In order to keep great staff this should be reevaluated.


  9. Helpful (4)

    "SSS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sss in Cincinnati, OH
    Current Employee - Sss in Cincinnati, OH
    Doesn't Recommend

    I have been working at ViaQuest full-time

    Pros

    Working with my clients, flexible schedule meeting nice ppl. Have plenty of homes all over the city.

    Cons

    Company as a whole is definitely not employee oriented. Does not have their employees backs and does not show ANY appreciation for all the hard work and dedication that some of their employees demonstrate daily, wkly, monthly, or even yearly.

    Advice to Management

    Learn to appreciate and value ur employees that show great effort and that's been with the company long term. And do more for the clients because without them, there would be no company at all.


  10. Helpful (2)

    "Direct Care Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at ViaQuest part-time

    Pros

    Not a lot of anything

    Cons

    low pay, lots of work, unorganized corporate staff


  11. Helpful (4)

    "You're on your own, despite what they say about team culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Negative Outlook

    Pros

    I only give this company 2 stars because they have great staff working for them.

    Cons

    Unless you belong in the "corporate bubble", you are expendable. You will be overloaded with work, will ask for help and not receive it, and you will be held responsible for all of it.

    Advice to Management

    Hire corporate people, especially Executive Directors that have experience and actually know what they're doing, they should know how to be a leader, and will help when asked.



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