WideOrbit Reviews | Glassdoor

WideOrbit Reviews

Updated July 31, 2017
95 reviews

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3.5
StarStarStarStarStar
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WideOrbit Founder & CEO Eric R. Mathewson
Eric R. Mathewson
61 Ratings

95 Employee Reviews

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Pros
  • Good flexibility and work life balance for sure (in 7 reviews)

  • Casual dress code and focus on customer satisfaction were nice (in 5 reviews)

Cons
  • Not specifically related to the company however when a company is growing at a fast pace there are bound to be some growing pains (in 8 reviews)

  • This caused expected growing pains but the company has gotten back on track and momentum continues to move forward (in 10 reviews)

More Pros and Cons

  1. "A company from a byegone era in 2017 high-tech San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WideOrbit full-time (More than 5 years)

    Pros

    Very nice upper management that genuinely care about their employees. In this day and age most companies are ruthless with headcount, amount of work, etc and the WideOrbit CEO really does want his employees to be happy and successful.

    I never worked in the 1980's, but my sense is that a lot more companies were like this where the CEO was very accessible and there was a healthy and productive culture without a relentless focus on every last dollar with terribly long hours & stress.

    Cons

    See the pros. Even though WideOrbit is a "software" company it is not a high-flying rocketship which depending on your risk tolerance can be a good thing or a profit limitation (no real chance of going public) etc.

    Advice to Management

    Keep doing what you are doing and don't be afraid to make hard decisions & changes.


  2. Helpful (1)

    "Neutral Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at WideOrbit full-time

    Pros

    relaxed environment, nice office

    Cons

    poor company wide communication.
    benefits are OK.
    environment is very passive aggressive

    Advice to Management

    More company wide communication and training so departments are siloed off.

  3. Helpful (2)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Remote, OR
    Former Employee - Account Manager in Remote, OR
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at WideOrbit full-time (More than 8 years)

    Pros

    Independent, work from home. Respect

    Cons

    WO grew too fast too quickly. Too many new comers that don't know the business making changes.

    Advice to Management

    Return to basics and the clients that helped make the CO. excel.


  4. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WideOrbit full-time (Less than a year)

    Pros

    Great IT team, Everyone is nice and approachable.

    Cons

    There is not a bad thing you can say about the company.

    Advice to Management

    keep your great team, don't let them go.


  5. Helpful (8)

    "More hype than substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at WideOrbit full-time

    Pros

    The culture among worker bees is good. Decent comp and holidays.

    Cons

    Quite a few. While not all my managers are bad, mine was terrible to the point that my health suffered. He passed off my ideas as his own, took credit for work he didn't do and passed the blame on to his reports. Just the most awful person I've ever worked with. HR is mediocre and IT is spotty. IPO carrot is a joke.

    Advice to Management

    Why bother. You will get someone to write some boohoo fake review.


  6. Helpful (5)

    "While there is no perfect workplace, this is a remarkable organization being punished by someone via poor reviews."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WideOrbit full-time (More than 10 years)

    Pros

    Intense focus on customer satisfaction, a fair and equitable place for great people, an opportunity to innovate and help define an evolving market, and the latitude to 'do the right thing' even if it could create short term setbacks. The people make the company, and there are reasonably few bad apples in a bushel filled with great ones.

    Cons

    As the clear leader in existing Ad Sales and Business Management Solutions, few companies are in the same league as WideOrbit, and this creates stability and solid revenue for all employees. With that said, they also are one of several organizations working to define future solutions to support a rapidly changing media environment, and this creates exceptional growth potential. They are blazing yet-to-be-fully-defined trail, and that's going to require staying close to customer requests, constantly questioning the 'why' and organizational impact. It's critical that the people charged with charting this course listen, learn, and adapt/pivot quickly, and this, (or the lack of this in some cases) can and has led to frustration.

    Advice to Management

    Continue to empower your employees to do the right long term thing for the employees, shareholders and customers. Hire character and ethic, and make appropriate changes when mistakes are made in this area. Stay focused on the goals, take calculated risks, and continue to take care of the people who consistently perform and live the core values and culture.


  7. Helpful (4)

    "Great Culture, Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at WideOrbit full-time (More than 3 years)

    Pros

    This company has amazing, hardworking employees and genuine down to earth executives who want the best for the company and its employees. Beyond the stocked cafe and great team building outings and events WideOrbit creates a sense of family among its employees.

    Cons

    2016 has been filled with changes for WideOrbit as there were departmental changes, and layoffs. This caused expected growing pains but the company has gotten back on track and momentum continues to move forward.

    Advice to Management

    Keep engaging your employees, listen to their feedback and offer more training. I would also suggest increased transparency in regards to next steps for the company.

  8. Helpful (4)

    "its a job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great local co-workers
    (extra words because Glassdoor requires it)

    Cons

    lack of support for personal development; too reactive instead to loudest 'squeaky' client at the expense of the well being of the products and employees.

    Advice to Management

    Its ok to tell a client no sometimes, we have a great product and its losing quality because there is no master plan that is being followed due to promised for customized solutions that don't benefit the mass client base.


  9. Helpful (3)

    "Great company for self-motivated individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WideOrbit full-time

    Pros

    People are great, and there are tremendous growth opportunities if you are self-motivated, proactive, and flexible. If you are looking for rigid infrastructure and someone else to guide your career path this may not be the company for you.

    Cons

    Company is experiencing some growing pains which may be difficult for newer employees to understand and accept. Communication across geographically distributed offices/employees is challenging.

    Advice to Management

    Over communicate with employees during this time of change so they feel connected and confident in the company outlook. Protect your greatest asset, which is your people.


  10. Helpful (3)

    "Don't be fooled by a bad review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WideOrbit full-time (More than 8 years)

    Pros

    Despite a layoff almost six months ago, the core product is still strong and continues to meet the needs of our many clients.
    Great co-workers, exciting industry, working remotely, future potential...I could go on and on.

    Cons

    Every company always has room for improvement. But cons - I can't think of a specific con to being a wideorbiter at the moment that would be useful to someone considering employment here. If you have a strong work ethic, are a collaborator, and leave your ego elsewhere, you'll do great. If not, WO will and is doing just fine without you.

    Advice to Management

    Onward!


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