Workfront reviews

4.1

79% would recommend to a friend

(436 total reviews)

Alex Shootman

90% approve of CEO

74% positive business outlook

Workfront has an employee rating of 4.1 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Workfront employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

436 reviews
3.0
Dec 4, 2018

An Honest Review

Recommend
CEO approval
Business Outlook

Pros

The C-level leadership is top notch. Those are leaders that I'd love to have lunch with. They are experienced and are good people that are well suited for their jobs. The CEO is a phenomenal story teller who embraces open and clear communication from the top down, which is an amazing thing. You'll never wonder what the company direction is. The marketing department is a team that embodies a solid culture of employee development and individual career growth. The senior and junior leaders in marketing have a genuine interest in their teams and I would highly recommend anyone to work on that team. HR has a sound understanding of what Workfront culture should be. They have wonderful leadership on that team that genuinely care for their staff. Sales enablement has a great team and leadership too. They have been producing solid content and opportunities for reps and managers to take their skills to the next level.

Cons

You know it's a problem when sales leadership has to go around and tell the sales teams that there is no boogie man out to get you, but then you see sales guys get let go with no warning. A little bit of a mixed message there. The sad truth is there is a reoccurring joke that surfaces weekly, where the sales reps express confusion, wondering if they are next... The reason there is a boogie man is because a number of the junior, mid and high level sales managers embody the "what have you done for me lately" sales culture. Some are very capable in their roles and are a delight to work for, but the majority have no sales skills, no people development skills, and no coaching or training skills, which are the actual characteristics of a functional manager. If you like spread sheet sales managers, this might be the place for you. The fact is, all the good sales managers, good sale reps and good people have either left, or are actively looking to leave. If that is happening in any sales organization at any company, you know you have a serious problem.

2.0
Jul 16, 2019

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexible working hours.

Cons

I was not given ownership or an opportunity to show initiative for the first 9 months. I was told how to do my job and didn't have any freedom to make improvements or changes. Most of my ideas were shot down. When my boss left and I got a new boss I was really excited! She was very analytical and wanted to make changes to the team based on data and what would drive the most ROI. I was all for it! I looked forward to the good changes and to tackle new projects. Then right after Christmas break, she laid me off. She said I didn't have the skills needed for the direction she wanted to take the team. She had only been there a couple months and hadn't given me anything to do other than analysis on the current community situation. She didn't give me a chance to show my worth. She dismissed me without even knowing me. Now she's posted a job that I am 100% confident I could have done. It's a different role than what I was doing, but not outside of my skill set or potential. I am very disappointed in the management at Workfront. I'm upset that her boss allowed her to do this. I'm upset that HR didn't do anything. A company with a good culture that puts people first would have given me the opportunity to at least try to do the new role. A company that valued hard working employees with good performance metrics would have at least given me the opportunity to look for other roles within the company that might have been a better fit. Instead I was walked out of the building and humiliated. A few weeks after laying me off, she also laid off my co-worker who had been with the company for over 5 years and had nothing but glowing annual reviews. I'm 98% sure that she was fired for being too old in the new managers eyes, which is illegal, and HR didn't do a thing about it.

2.0
Dec 13, 2018

The Purge - Workfront

Recommend
CEO approval
Business Outlook

Pros

- Some of the best people (across all departments) I've had the privilege of working with - Allow for promotions/job transitions w/in the company - Great product that helps solve real problems for companies that implement successfully. - Food Truck Friday - Discounted movie tickets for theater rentals for new releases - User Conference (LEAP) is really top notch

Cons

- Major transition over the past several years at every senior level position - Senior leadership is not trusted - There has been a "purge" taking place of those that don't help bolster the CEOs desire for a diverse culture, specifically in the sales organization. At one point earlier this year after doing an initial purge of their undesirables (even some that were top performers) there were so many top performers that were leaving voluntarily (both individual contributors and managers) because of the shift in culture that a "firing freeze" was put in place - There is a yo-yo every year on quotas shifting between Account Executives (hunters) and Client Account Executives (farmer/hunters) making predictability of income/success from year to year hard to manage - Sales has an 1980's IBM sales mentality that with the right process in place that sales reps are just plug and play to be successful and that you NEED to be in front of your client hounding them to close a deal. - A fear driven approach to sales leadership. Everyone is on edge all of the time because there is no clear reason for some of the "purge" that has been taking place

avatar
Workfront Response
7y
Thank you for taking the time to provide feedback. We want everyone to have an extraordinary work experience and are truly sorry that yours is not meeting that expectation. I wanted to clarify a few things that you said: First, diversity and inclusion: our leaders are committed to and measured on creating a diverse and inclusive environment where all can thrive. Not only is it the right thing to do, but it also drives the bottom line to have diversity of background and thought. That said, any reported incidents where we may have fallen short are investigated and appropriate action taken. However, for confidentiality reasons we do not publicly share the actions that are taken. Second, our culture: 3/4 of our sales team gave us the highest ratings in our recent employee satisfaction survey (rating us 8 out of 10). Not only did more people qualify for our President’s Club this year, several deals broke company records. Lastly, attrition: Sales attrition is significantly lower than the 70% you referenced, and in alignment with industry benchmarks. Still, we work hard to develop and retain great sales talent, and provide industry-leading training and events to facilitate that happening. Again, we are sorry that you are not having a positive experience at Workfront and encourage you to continue to engage with HR and leadership to try to resolve the challenges you are experiencing.
Viewing 1 - 3 of 436 Reviews

Glassdoor has 459 Workfront reviews submitted anonymously by Workfront employees. Read employee reviews and ratings on Glassdoor to decide if Workfront is right for you.