Yellow Pages Reviews | Glassdoor

Yellow Pages Reviews

Updated November 10, 2018
580 reviews

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2.6
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Yellow Pages CEO David A. Eckert
David A. Eckert
73 Ratings

580 Employee Reviews

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Pros
  • "Work Life Balance - Work From home - Co-Workers - Team Members - Super Challenging Work Environment" (in 38 reviews)

  • "Work from home (you need to be disciplined" (in 23 reviews)

Cons
  • "No room to advance - Stagnant Upper Management - Measured on many criteria that you have little to no impact on -" (in 25 reviews)

  • "zero job security due to constant" (in 12 reviews)

More Pros and Cons

  1. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maitland, FL
    Former Employee - Anonymous Employee in Maitland, FL

    I worked at Yellow Pages full-time (More than a year)

    Pros

    They had really great benefits, nice salary plus commission structure, loved my coworkers

    Cons

    The products we sold didn't work. Account Management was a nightmare

    Advice to Management

    Well closed now,..and under dex media for reasons I mentioned above


  2. "Advertising account manager"

    StarStarStarStarStar
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Account Executive in Dallas, TX
    Former Employee - Advertising Account Executive in Dallas, TX

    I worked at Yellow Pages full-time (Less than a year)

    Pros

    The pay is great pay and benefits

    Cons

    Not remote, extreme work load

    Advice to Management

    Be more organized

  3. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Indianapolis, IN
    Former Employee - Graphic Designer in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Yellow Pages full-time (More than 3 years)

    Pros

    Great work environment, generous benefits.

    Cons

    Lots of department cuts while I was employed


  4. Helpful (2)

    "sink or swim with no life vest."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Specialist in Tukwila, WA
    Current Employee - Digital Marketing Specialist in Tukwila, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yellow Pages full-time (More than a year)

    Pros

    Entry level into IT world

    Cons

    Good old boys club, poor management, operation structure, outdated equipment, not competitive in the market place.

    Advice to Management

    need a complete facelift, company mission that you actually follow, and new leadership.


  5. "Paid very well"

    StarStarStarStarStar
    Current Employee - Sales Representative in Phila, PA
    Current Employee - Sales Representative in Phila, PA
    Recommends
    No opinion of CEO

    I have been working at Yellow Pages full-time (More than 5 years)

    Pros

    Made a ton of money

    Cons

    Managers need to be trained to managed.

    Advice to Management

    get further training for management.


  6. Helpful (5)

    "Troubled Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yellow Pages full-time

    Pros

    The people you work with day-to-day, the average employees, really do seem to care about their jobs.

    Cons

    Upper management seems to have no idea what they are doing and are not connected enough to what goes on with day-to-day employees to figure it out. They had a real chance to make their business work and couldn't stick with one road map long enough to follow through.

    There's almost no opportunities for advancement and even if you do take one you have no idea if that job will exist in a year.


  7. Helpful (6)

    "Sad Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yellow Pages full-time (More than 3 years)

    Pros

    If you wanted to and were engaged there was small potential to get more and interesting things to work on. Depending on where you worked and who your manager was there was opportunity to get fun projects.

    Cons

    Very small potential for upward movement because the company is not growing. Completely production based. This is not a company that cares about putting a lot of effort into making websites look good. They care about cranking things out as quickly as possible. Which is fine but not a place for people wanting to be designers. One of the company values is collaboration yet none of the different departments worked together and at most times were at odds with each other. Overall is was sad to watch a company that was thriving at one time slowly start to die.

    Advice to Management

    It would have been a good idea to completely transition into a tech company. Hire developers to create web apps that have been requested by clients instead of buying third party products. This should have been done near the beginning though. All in all I think it's a little too late.

  8. Helpful (10)

    "IDIOCY RULES per CEO's leadership style"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yellow Pages full-time

    Pros

    A paycheck. A lot to laugh about.

    Cons

    Headaches. Broken NetLinx systems. Lack of intelligent, effective communication. Lack of leadership. Lack of human resourses. THE single worst sales team I have ever worked with. THE single worst management team I have ever worked with. THE single worst HR I have ever experienced. THE single worst IT department I have ever worked with. THREE CEOs and SEVEN DIRECTORS in 5 years??!! The sales team is worthless, does a majority of their jobs incorrectly, then whines when they can't get the rules and deadlines broken to cater to their own idiocy, THEN they cry for higher commission. Hey, YP MACs...DO YOUR JOB THE RIGHT WAY. Try EARNING a commission instead of feeling entitled. Hey, YP MANAGERS...learn ethics, learn leadership, hire qualified people instead of your family member or neighbor. Hey IT...you're seriously awful and clueless.

    Advice to Management

    Quit. Go back to school. Learn how to manage with a spine, tact, and ETHICS. Put a human resourses rep in every office, not just your favorites. THINK about the low quality of your staff. Stop nepotism. Stop sexism. Stop unfair/unethical promotions. Fire all sales staff and hire some reps that have a functioning brain and can use it well. Hire managers with spines, ethics, and intelligence. Are you sending jobs to India because you're out of smart people up in Canada?


  9. Helpful (12)

    "Work hard, get outsourced"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I have been working at Yellow Pages full-time

    Pros

    PTO and flexible scheduling benefits.. I also enjoyed the team I worked in/with.

    Cons

    I can't even count how many CEOs/Presidents we have had in the past 8 years.. And now, due to years of mismanaged funds and product lines, my job is being outsourced overseas to people who will NOT be able to operate at the same level of expertise and knowledge of the product. I will be watching to see this company slowly crumble..

    Advice to Management

    Seems a bit too late for all of this, but you should have listened more to the production-level employees for suggestions on product offering improvements. So many bad business decisions and then, hey just close up a couple shops.. no harm, no foul, right? As long as the top-tier personnel get their big paychecks.


  10. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yellow Pages full-time

    Pros

    Great pay, Great experience, Great people, Great training.

    Cons

    The public view of the companies product made it difficult to connect with business owners. The general perception of the public was that the phone book was irrelevant, obsolete and out of date.

    Advice to Management

    The management should have taken stock in there front line employee's and valued there input.


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