ePlus Reviews | Glassdoor

ePlus Reviews

Updated February 14, 2019
124 reviews

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3.2
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ePlus Chief Executive Officer and President Mark Marron
Mark Marron
40 Ratings

Employee Reviews

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Pros
  • "Corporate culture and work life balance are very important" (in 8 reviews)

  • "There is some real top talent here and everyone is willing to help everyone, even if it is across the country out of region" (in 5 reviews)

Cons
  • "Extremely low pay verse the amount of work and responsibility you have, probably why it is perpetually under staffed" (in 6 reviews)

  • "The team lead uses profanity towards team members and upper management doesn't do anything" (in 6 reviews)

More Pros and Cons

  1. "Nice Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer I in Raleigh, NC
    Current Employee - Engineer I in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ePlus full-time (More than a year)

    Pros

    Good Team,
    Mgmt makes a point to listen
    Plenty of work to stay busy

    Cons

    there is a lot or work

    ePlus Response

    Sep 6, 2018 – Director, Talent Acquisition

    Thank you for your feedback! Our management team strives to do well for our employees, so that our employees will do well for ePlus and our customers.


  2. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Herndon, VA
    Current Employee - Inside Sales Representative in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ePlus full-time (More than a year)

    Pros

    Flexibility, learning and advancement opportunities, commission, some positions allow remote work

    Cons

    Unpaid maternity leave is a huge con

    Advice to Management

    It would be beneficial to the company to offer full or partial paid maternity leave since most companies offer something these days

    ePlus Response

    Feb 11, 2019 – Director, Talent Acquisition

    Thank you for your feedback! ePlus works hard to train, coach and support our employees to be the best they can be. To support work/life balance, we offer a wide array of employer-sponsored benefits... More

  3. "No work/life flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Renewal Sales Representative
    Former Employee - Renewal Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ePlus full-time

    Pros

    None that can be stated.

    Cons

    ePlus does not have a comprehensive flexible work policy, stating that it prefers to leave that up to each individual manager. As a result, if you work for manager x, you may have flexible hours and capability to work remotely. However, if you work for manager y, it's butt-in-seat at 8:30, with absolutely no flexibility. This creates the perception of favoritism, erodes collaboration, and causes decline in morale. Please be aware that some managers here can be draconian concerning flexibility, and keep in mind that you may work for a "y" manager, should you decide to apply at ePlus. The company is not interested in implementing a fair policy: the CEO himself is adamantly opposed to flexible working conditions, so there is no incentive to change to a modern work policy.

    ePlus Response

    Mar 5, 2019 – Director, Talent Acquisition

    Thank you for your feedback! ePlus has many different locations and business conditions. We do offer many positions that allow a great deal of flexibility. However, some of our customer care roles... More


  4. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ePlus full-time

    Pros

    Fast paced, working with new technology, experience

    Cons

    A lot of travel, weeks in hotels,

    ePlus Response

    Oct 23, 2018 – Director, Talent Acquisition

    Thank you for your feedback! ePlus interns get real-world, hands-on IT experience and learn what it will be like to work at ePlus full-time. In some full-time roles, travel is involved up to 50% of... More


  5. "Professional Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ePlus full-time

    Pros

    Best of the best teams and peers. You are never left hanging when you get stuck.

    Cons

    Company direction does not meet market direction and seems to fill more of the benefits of account executives rather than consultant and services roles.

    Advice to Management

    Push services and consultancy over equipment sales.

    ePlus Response

    Oct 22, 2018 – Director, Talent Acquisition

    Thank you for your feedback. ePlus understands and advocates the need of exceptional professional services to best serve our clients. That's why our ratio of professional services to sales staff is... More


  6. "job review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Los Angeles, CA
    Former Employee - Solutions Architect in Los Angeles, CA

    I worked at ePlus full-time (Less than a year)

    Pros

    friendly environment , remote some time as well

    Cons

    eplus is good but their customers are just too much, i couldn't take it , so I left, if any customer says anything bad about you, you are under the microscope, it doesn't matter how hard u work but the customer is always right ..its not eplus its their customers I couldn't take

    Advice to Management

    pay is less, Mgmt has to pay the handsome salary for the engineer so they don't run,

    ePlus Response

    Oct 22, 2018 – Director, Talent Acquisition

    Thank you for your review. ePlus works hard to support both our employees and our customers. Having exceptional employees is what enables ePlus to provide exceptional service to our customers. We... More


  7. Helpful (1)

    "Look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT PM in Herndon, VA
    Former Employee - IT PM in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ePlus full-time (Less than a year)

    Pros

    I met some good people

    Cons

    Below average benefits and pay
    HR is a mess
    Lack of interest in their employees
    Old school management

    Advice to Management

    Micromanaging is not managing (my manager was the worst of them all). Invest in your employees. Not everyone needs to be a director (there are more directors at this place than there are people under them).

    ePlus Response

    Sep 24, 2018 – Director, Talent Acquisition

    Thank you for your feedback. I'm sorry to hear that you had a negative experience. ePlus focuses on investment in our people through our highly competitive total compensation packages which allow... More

  8. Helpful (1)

    "This place sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ePlus full-time (More than a year)

    Pros

    Really none. Focus in on top management.

    Cons

    All focus is on top management. Promotions in managed services undeserved..

    Advice to Management

    Look at glassdoor ratings.

    ePlus Response

    Sep 24, 2018 – Director, Talent Acquisition

    Thank you for your feedback. We are sorry to hear that you had a negative experience. Our focus at ePlus is on all of our people from our individual contributors through our leadership teams. We make... More


  9. Helpful (1)

    "NOT "work life balance""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ePlus full-time (More than 10 years)

    Pros

    used to be chill, people knew each other, and work was easy and everyone willing to pitch in.

    Cons

    management changed and so did the atmosphere. Spies everywhere and no one really cares about your problems . SHOULD CHANGE THEIR MOTO TO " WORK LIFE INBALANCE" LOL

    Advice to Management

    Go back to the founders philosophy, and do help your employees when needed. At this rate, no one, who can, would choose to stay.

    ePlus Response

    Sep 6, 2018 – Director, Talent Acquisition

    Thank you for your feedback. I encourage you to utilize one of our multiple feedback options to reach out to either your management team or HR to discuss your experience and what we can do to help... More


  10. Helpful (3)

    "MSC Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at ePlus full-time

    Pros

    None that stand out. You get bagels on Tuesdays sometimes.

    Cons

    Extremely low pay verse the amount of work and responsibility you have, probably why it is perpetually under staffed. Management seems to actively work against employees.

    Advice to Management

    Management team is unfixable, fire them all and rehirre

    ePlus Response

    Sep 6, 2018 – Director, Talent Acquisition

    Thank you for your post. We appreciate your feedback but we are saddened to hear that you are unhappy in your job at ePlus. I encourage you to reach out to our HR team to discuss your specific... More