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We love this note Retail Sales Consultant Lisa received from a customer. While in the store, she helped the customer switch to AT&T and guided her through the setup. Her attention to detail didn’t go unnoticed. We asked Lisa her secret for delivering exceptional service. She told us: “It’s about making sure each customer feels heard, supported, and valued every step of the way. Not everything is one size fits all. I actively listen and tailor my services to a customer’s specific situation so I can provide the best solution possible.”
From call centers to retail stores and technician garages, we connect our teams to greater possibilities. Find out how three of our leaders started in frontline roles and used our development resources to fuel their career journeys.
“When I began my #LifeAtATT, my hiring manager gave me some advice: explore our employee groups, find one I could relate to and join it. It was the perfect way to get plugged in at AT&T.” Hear from Lead Accessibility Solutions Engineer, Crystal Baker, about finding her tribe and the impactful work of our ABILITY employee group.
In over 30 years of hashtag#LifeAtATT, Kelly Morrison has never lost his passion for technology. It’s this passion that brought him to our Network Disaster Recovery team where he continues to make an impact. Learn more about the essential work of our NDR team:
We’re all about helping young professionals begin their corporate careers. Just ask James Daugherty, who’s kicking off his post college career in our Finance Development Program after two summers as an hashtag#ATTIntern.
Last week, our finance team organized an intern day where participants from our Finance, Accounting Leadership, and Finance Leadership Development programs came together. The day featured engaging speakers and informative panels. Full-time program members connected with interns to offer valuable advice and support their career growth at AT&T. Learn more about these programs:
Members of our Technology Development Program in New Jersey enjoyed a networking event with senior leadership. One of the highlights was a chat with CEO, John Stankey moderated by TDP Network Engineer Rachel Eng. The day was a great opportunity to build connections and celebrate the work being done by the young professionals who will lead future innovations at AT&T.
A great leader can make a huge impact in your career. For Rickie Senn, Call Center Team Lead, his relationship with Jose Fonseca helped him navigate from Representative to the level of manager, where he gets the opportunity to pay it forward. He told us his most valuable lesson he loves to share: “Learn about our customers by asking intentional questions. When we do this, we discover how we can further benefit our customers and connect them to greater possibilities!”
Today, we welcomed our first group of interns! These students from across the country are participants in our EDGE internship program. With focuses on every area of our business, they’ll be learning from our expert team and making their own contributions to our mission of connectivity. Learn more about our EDGE program and what makes hashtag#LifeAtATT perfect for young professionals
We’re celebrating Military Family Appreciation Month with our Military Veteran Recruiter, JoHanna Martinez. As a Veteran herself, she continues her mission and fulfills her purpose of helping other military members in their civilian careers. Read about JoHanna’s work and get advice for starting a #LifeAtATT as a veteran:
