Check out your Company Bowl for anonymous work chats.
Get to know Daneka John, Senior Manager of Client and Customer Experience at Macy's! Daneka is a passionate advocate for our customers. She analyzes customer experiences to uncover key trends and insights to develop strategies to elevate both the shopping experience and build strong customer connections. Her dedication to understand our customers' needs and deliver genuine hospitality shines in all she does. Read more about Daneka below! What has been your proudest work accomplishment? - My proudest accomplishment has been driving year over year growth. It's incredibly rewarding to know my team's work help stores deliver strong customer experiences and exceed expectations. The upward trend is not just a metric; it reflects the impact we're making on the customer journey. How do you and your team deliver genuine hospitality to our customers? - We put the customer at the center of everything. We listen to their feedback, behaviors, and trends to identify what matters most. From there, we design strategies and tools that empower our stores and colleagues to anticipate customers’ needs when they shop with us. When you're not working, how do you spend your time? - I love spending time with family and friends. I'm passionate about travel, trying new restaurants, and immersing myself in music. Attending concerts by my favorite musicians is one of my favorite hobbies, I've been known to fly to other states to catch a show. I value experiences that bring joy, connection, and fun.
We teamed up with Trust for Public Land to bring new life to a community schoolyard in NYC. Our colleagues joined forces to plant flowers, clean up garden beds and spread mulch—creating a more beautiful and inspiring place for students and neighbors alike. Through Mission Every One and our partnership with Trust for Public Land, we’re proud to support greener, healthier communities across the country. #EarthDay 🌍🌱
Meet Lauren Fairbanks, a Store Manager who brings the magic to Macy's Mall of Georgia! With more than 13 years at Macy's, Lauren leads with purpose and passion. She's deeply committed to her team's growth, empowering them to achieve their goals and celebrate every success. By fostering a customer-first approach, Lauren delivers unforgettable experiences for both colleagues and customers every day. Read more below. What has been your proudest work accomplishment? - I’m proud of so many things I accomplished in my time with Macy’s. One thing I am most proud of is being with a company that values growth and development. I began my career over 13 years ago as an hourly sales colleague and have been able to grow and learn new skillsets along the way. I’m also appreciative of the relationships I have made and developed into life-long friendships. Tell us something exciting you're working on with your team. - We are laser focused on keeping what the customers want at the forefront of our decisions. This year, we are working diligently to bring our new hospitality culture to life through an elevated store environment, new brands, fun events and most importantly – great colleague and customer experiences! When you're not working, how do you spend your time? - I love spending time with my husband, family, friends, and two fur kids! I’m passionate about travel with a goal to see a new country every year. My most recent travel highlight was getting married in Spain last year!
We're proud to celebrate our third consecutive Handshake Early Talent Award, recognizing Macy's as a top employer for Gen Z in 2025! 🎉 This award spotlights the best places for Gen Z to start and grow their careers. We're honored to be among a select few in our industry, chosen from nearly one million employers using Handshake. At Macy’s, we believe in meeting this generation of talent where they are—from forging campus connections to innovating new ways to support early talent. Congratulations to all the teams involved and to the interns who are launching their careers with us.
Macy's Technology colleagues recently came together to celebrate Black History Month with a memorable experience! In partnership with our Embrace Colleague Resource Group, they toured the APEX Museum and explored historical sites of Auburn Avenue and Atlanta’s historically Black colleges and universities to learn about and honor the rich legacy of Black history. A huge thank you to everyone who participated! Let's continue to uplift and honor these stories every day.
Meet Jacqueline Rice, Division Director of Asset Protection at Macy's. She supports and drives Asset Protection strategies, mentors AP Leaders and collaborates with our store teams, partners, and local enforcement agencies to align and drive profitable sales. Read more about Jacqueline below. - What is your role, and what are your day-to-day responsibilities at Macy's, Inc.? As a Division Director of Asset Protection, my role is to support and drive the Asset Protection strategies. I typically spend most of my time mentoring and developing AP Leaders and helping them drive their execution of shortage reduction strategies. - Tell us something exciting you're working on. I'm excited about two things. First, I'm focused on developing AP talent within the organization. Second, I'm thrilled to be a co-founder of the Women in Asset Protection (AP) Colleague Resource Group (CRG). This CRG was created with a vision of helping colleagues find growth and support through Diversity, Equity and Inclusion. We inspire everyone to be heard and seen as equals through mentorship and experience while empowering community and belonging. - What has been your proudest work accomplishment? I have had the privilege to work with amazing people across the organization, and nothing inspires me more than to watch others achieve their accomplishments. Watching people grow in the organization where I had an impact in their professional development brings me the most joy.
We’re honored to be recognized by the National Business Inclusion Consortium as a 2024 NBIC Top 50 Best-of-the-Best Corporation for Inclusion in recognition of our continued work towards significant change and impact. The Best-of-the-Best award is highly competitive and is only granted to corporations that the NBIC views as consistently striving to strengthen and celebrate diversity. This is the fourth consecutive year that Macy’s, Inc. has received this prestigious designation. #DiversityChampion #SupplierDiversity
🎉 Get ready! Join us for our National Holiday Hiring Event on November 21st! We're hiring for seasonal roles in our stores and warehouses. Explore opportunities in sales, customer service, beauty, fragrances, fine jewelry, fulfillment, power equipment operations and more! Enjoy benefits like competitive weekly pay, flexible scheduling, early access to your wages, referral bonuses, and amazing employee discounts. 💸 Store event hours: 11 am – 6 pm Goodyear and North Jackson warehouses event hours: 10 am – 3 pm Can't make it in person? No problem! Apply online today at macysJOBS.com.
Bring your amazing self to Macy’s this holiday season! We’re excited to offer seasonal hiring that works for your needs. From selling and customer service to beauty, fragrances and even seasonal warehouse positions, there are exciting opportunities for everyone. Join our team with benefits such as competitive weekly pay, flexible scheduling, early access to your wages, referral bonuses for recommending friends and incredible employee discounts. 💸 Ready to brighten your holidays with a Macy's job?✨ Attend our National Holiday Hiring Event on Thursday, October 24th: 11 am – 6pm at our stores 🛍️ 9 am – 5 pm at our warehouses 📦 Can’t make it in person? No problem! Apply online today at macysJOBS.com
At Macy’s, our amazing colleagues are the heart and soul of our success, and their wellbeing is a top priority. We’re proud to be named one of Indeed's 2024 Top 100 Work Wellbeing Index, a ranking of the top publicly traded companies for employee wellbeing. This recognition reflects our commitment to creating a positive work environment, emphasizing the connection between employee satisfaction and business success. Click below to learn more!
